Starbucks

2279 N Morton St, Franklin
(317) 736-9753

Recent Reviews

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amanda raney

PSL 4 LIFE

Atmosphere: 5

Food: 5

Service: 5

Taylor E.

I go to this Starbucks often when I do grocery pickup. Never had issues at this location. Baristas are always nice and never any issues with my orders.

Atmosphere: 4

Food: 4

Service: 5

Audrey George

I went to this Starbucks this morning and I ordered a large iced brown sugar oatmilk shaken expresso with 4 pumps of vanilla which is what I always get and I can always taste the vanilla mixed in my drink and I couldn’t taste the vanilla mixed in it. I was very disappointed because I paid extra for the 4 pumps of vanilla and it wasn’t even in it when I specifically ordered and paid extra for the 4 pumps of vanilla. Should have just went to the Starbucks I usually go to because they have much better customer service and don’t mess up my order. So needless to say I will not be going back to this Starbucks ever again honestly I was really disappointed and clearly they don’t get good reviews because they have bad customer service and mess up peoples orders.

Atmosphere: 1

Service: 1

kristina white

Price is high, but when gifted a gift card, HECK YEAH!

Atmosphere: 5

Food: 5

Service: 5

M S

This location has the best staff.

Mittan Katoch

This is the worst starbucks in all of Indiana . They have no customer service skills and look upset when you try to order. When you first walk through the door they do not even acknowledge you with a simple hello or welcome in. Very very poorly run Starbucks and the staff here is so rude and inefficient and lacking customer service skills.

Atmosphere: 1

Food: 1

Service: 1

Nicole R (Nikki)

Excellent service always right on point with drink orders!! Great recommended establishment !!!

Atmosphere: 5

Food: 5

Service: 5

Allison M

Rude staff!!!!!!!!!

Atmosphere: 1

Food: 1

Service: 1

Christina Dean

The coffee was OK, but the cake pops were melted

John

We will choose to never get coffee here in the future. Scooters has service that is leaps and bounds beyond this Starbucks. Sadly brought my mother and fiancé here and attempted to order. We were initially met with a welcome and were then followed up by what was a girl trying to give an attempt at a raspy voice with individuals laughing in the background for what may have been a whole minute. I asked if this was serious and believe someone else came on and was asking what we would like. We received no apology and chose not to order and move on. Very disappointing.

Atmosphere: 1

Service: 1

N S

Drinks are nice but they don't have any promos/deals like they used to.

Atmosphere: 4

Food: 3

Service: 4

Ralph Derouchie

These people never get your order right

Atmosphere: 2

Food: 2

Service: 2

John Pollert

Employees attitudes have a lot in common with the coffee. They both suck.

Hugo Moreno

Came inside for a cup of coffee. Unfortunately, it was understaffed, and i had to wait a very long time. I would recommend using the drive-thru.

Atmosphere: 4

Food: 5

Service: 2

Jossie Briggs

Been 4 times and my drink is never correct always different that's how u know these workers are not trained properly waste of money

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