DO NOT EVER ORDER WING STOP FROM FRANKLIN!!!!!!THE SHIFT LEADER IS A LIAR!! HE TOLD US TO COME TO THE STORE AND HE WOULD GIVE A REFUND AND REMAKE THE FOOD. OUR DELIVERY WAS FROM DOOR DASH AND HE TOLD US TO CALL DOOR DASH AND GET A REFUND. OUR FOOD WAS OPENED AND SPILLED ALL IN THE BAG, SO BAD THAT THE SAUCES SPILLED AND SOAKED THE BOTTOM OF THE BAG RIPPED OPEN AND THE FOOD JUST FELL OUT!! THIS GUY IS RUDE, DISRESPECTFUL AND A FLAT OUT LIAR!! SO NOW WE ARE OUT $80 AND CANT EVEN GET A REFUND TO BUY FROM SOMEWHERE ELSE.DO NOT ORDER FROM THERE! ITS NOT EVEN DELIVERED FROM THEM, OR EVEN SAYS IT WILL BE. THIS GUY IS NOT FROM FRANKLIN NOR DOES HE UNDERSTAND CUSTOMER SERVICE!! WE WERE TOLD BY 3 PEOPLE THAT OUR ORDER WOULD BE REFUNDED. SO NOW HOW ARE WE SUPPOSED TO FEED OUR FAMILY????WE HAD BETTER EXPERIENCES BEFORE, THIS IS WHY WE ORDERED FROM THEREWE WILL TELL AS MANY PEOPLE AS POSSIBLE ABOUT THIS HORRIBLE EXPERIENCE FROM WING STOP. DOOR DASH WAS GOING TO GIVE US A REFUND AND HE EVEN LIED OVER THE PHONE WITH THEM ON THE SAME CALL AS ME!!HOW ARE PEOPLE SUPPOSED TO USE LOCAL BUSINESSES WHEN U GET LIED TO ?? HEADS UP THAT THIS IS NOT THE PLACE TO ORDER FROM.
Zach Emberton-Johnson
Will not take orders over the phone, and they are very slow to come up to the register and take your order almost like they don’t want the business..
Atmosphere: 3
Food: 4
Service: 1
Ashlyn Myers
We LOVE the Wingstop Franklin location! Very nice staff and it’s always fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Louisiana Voodoo Fries
Renee Rice
This has become our favorite Wingstop! Wings are cooked and seasoned perfectly and fries are always cooked exactly as we request.
I didn't particularly like their wings but that is my opinion. A bit overpriced. My opinion as well.
Atmosphere: 5
Food: 3
Service: 5
Jarod Tonte
I'd heard bad things about this Wing Stop after this location first opened, but wow. I've been to this location twice and loved it both times! My wings and fries were made to perfection -- this was the first Wing Stop in a while where the fries weren't just soggy, they were crispy and delicious!
Food: 5
Recommended dishes: Seasoned Fries
Terry Hasseman
We love Wingstop, but this particular location is our new favorite. Maybe it's just the lighting, but the whole store looks nicer and cleaner than any of the others we've been to. The staff was very friendly and even brought the food to our table instead of just yelling our name from the counter. My sons also said they preferred this to our usual location, so we will definitely be back!As always, the mango habanero sauce was perfection! The fries were crisp and perfectly seasoned, and the boneless wings were cooked to perfection.Dietary restrictions: The website has excellent allergen information, i have to be selective on the sauces to avoid dairy, but there are plenty of delicious options!
Atmosphere: 5
Food: 5
Service: 5
Taylor Woddward
Very good food, I'd say best fries I've had so far from a restaurant seasoned good, wings are absolutely killer! Very nice and kind staff.
Atmosphere: 5
Food: 5
Service: 5
Steve Gaines
I had the food delivered so I can't comment on the atmosphere. The food tho!!! It was absolutely amazing!!
Every single time I order here, which is weekly, the food is fresh & delicious! The staff always goes above and beyind to make me feel welcome. Would highly recommend! Not to mention the ranch that they serve at this place tastes just like the homemade version my grandma used to make.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small
Whitney Goodin
Clean, friendly, fast service and the food was hot.
Atmosphere: 5
Food: 5
Service: 5
Logan Rooks
The quality of my chicken was the best I've ever had. This fine establishment was on point with seasoning and sauce to absolute perfection. Staff were polite and fast with service. Highly recommended driving the extra to this location.
Atmosphere: 5
Food: 5
Service: 5
Jamie Dine
I can’t say enough great things about our huge order for my son’s graduation open house. We ordered almost 300 wings In different flavors. They had it ready exactly at the time they promised and we heard rave reviews about them throughout the party.We will definitely be recommending them to everyone!! Thank you guys for making our special day so wonderful and thank you for being so professional. Jamie D.
Atmosphere: 5
Food: 5
Service: 5
Erica Lopez
I love eating here my favorite place. and the price is super good I love the wings
DO NOT EVER ORDER WING STOP FROM FRANKLIN!!!!!!THE SHIFT LEADER IS A LIAR!! HE TOLD US TO COME TO THE STORE AND HE WOULD GIVE A REFUND AND REMAKE THE FOOD. OUR DELIVERY WAS FROM DOOR DASH AND HE TOLD US TO CALL DOOR DASH AND GET A REFUND. OUR FOOD WAS OPENED AND SPILLED ALL IN THE BAG, SO BAD THAT THE SAUCES SPILLED AND SOAKED THE BOTTOM OF THE BAG RIPPED OPEN AND THE FOOD JUST FELL OUT!! THIS GUY IS RUDE, DISRESPECTFUL AND A FLAT OUT LIAR!! SO NOW WE ARE OUT $80 AND CANT EVEN GET A REFUND TO BUY FROM SOMEWHERE ELSE.DO NOT ORDER FROM THERE! ITS NOT EVEN DELIVERED FROM THEM, OR EVEN SAYS IT WILL BE. THIS GUY IS NOT FROM FRANKLIN NOR DOES HE UNDERSTAND CUSTOMER SERVICE!! WE WERE TOLD BY 3 PEOPLE THAT OUR ORDER WOULD BE REFUNDED. SO NOW HOW ARE WE SUPPOSED TO FEED OUR FAMILY????WE HAD BETTER EXPERIENCES BEFORE, THIS IS WHY WE ORDERED FROM THEREWE WILL TELL AS MANY PEOPLE AS POSSIBLE ABOUT THIS HORRIBLE EXPERIENCE FROM WING STOP. DOOR DASH WAS GOING TO GIVE US A REFUND AND HE EVEN LIED OVER THE PHONE WITH THEM ON THE SAME CALL AS ME!!HOW ARE PEOPLE SUPPOSED TO USE LOCAL BUSINESSES WHEN U GET LIED TO ?? HEADS UP THAT THIS IS NOT THE PLACE TO ORDER FROM.
Will not take orders over the phone, and they are very slow to come up to the register and take your order almost like they don’t want the business..
Atmosphere: 3
Food: 4
Service: 1
We LOVE the Wingstop Franklin location! Very nice staff and it’s always fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Louisiana Voodoo Fries
This has become our favorite Wingstop! Wings are cooked and seasoned perfectly and fries are always cooked exactly as we request.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Louisiana Voodoo Fries, Seasoned Fries, Large 10 Piece Wing Combo, Dips
I didn't particularly like their wings but that is my opinion. A bit overpriced. My opinion as well.
Atmosphere: 5
Food: 3
Service: 5
I'd heard bad things about this Wing Stop after this location first opened, but wow. I've been to this location twice and loved it both times! My wings and fries were made to perfection -- this was the first Wing Stop in a while where the fries weren't just soggy, they were crispy and delicious!
Food: 5
Recommended dishes: Seasoned Fries
We love Wingstop, but this particular location is our new favorite. Maybe it's just the lighting, but the whole store looks nicer and cleaner than any of the others we've been to. The staff was very friendly and even brought the food to our table instead of just yelling our name from the counter. My sons also said they preferred this to our usual location, so we will definitely be back!As always, the mango habanero sauce was perfection! The fries were crisp and perfectly seasoned, and the boneless wings were cooked to perfection.Dietary restrictions: The website has excellent allergen information, i have to be selective on the sauces to avoid dairy, but there are plenty of delicious options!
Atmosphere: 5
Food: 5
Service: 5
Very good food, I'd say best fries I've had so far from a restaurant seasoned good, wings are absolutely killer! Very nice and kind staff.
Atmosphere: 5
Food: 5
Service: 5
I had the food delivered so I can't comment on the atmosphere. The food tho!!! It was absolutely amazing!!
Food: 5
Service: 5
Apparently mild means naked. No sauce.
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
Every single time I order here, which is weekly, the food is fresh & delicious! The staff always goes above and beyind to make me feel welcome. Would highly recommend! Not to mention the ranch that they serve at this place tastes just like the homemade version my grandma used to make.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small
Clean, friendly, fast service and the food was hot.
Atmosphere: 5
Food: 5
Service: 5
The quality of my chicken was the best I've ever had. This fine establishment was on point with seasoning and sauce to absolute perfection. Staff were polite and fast with service. Highly recommended driving the extra to this location.
Atmosphere: 5
Food: 5
Service: 5
I can’t say enough great things about our huge order for my son’s graduation open house. We ordered almost 300 wings In different flavors. They had it ready exactly at the time they promised and we heard rave reviews about them throughout the party.We will definitely be recommending them to everyone!! Thank you guys for making our special day so wonderful and thank you for being so professional. Jamie D.
Atmosphere: 5
Food: 5
Service: 5
I love eating here my favorite place. and the price is super good I love the wings