This location had went down hill. It is always dirty, mostly behind the counter. They always seem to be out of things. Today it was cookies. We always get the same sub and lately it hadn't been up to par. My husband asked for onion and lettuce and there was barely any in it. Seems to be this way now. We pay a lot foe sandwiches and they need to have a good amount of toppings. I asked the young man working to please change his gloves because he had marinara all over them and he rudely said, I guess. 4/10
Atmosphere: 3
Food: 3
Service: 2
Dan Kearns
This is the worst subway I have ever went too. The last 3 times the kids are clueless,and they are always out of something. I don't know if they really are out of stuff or lazy. If they are out of stuff fire the manager. It's called forecasting sales. You wont meet sales bye always being out of everything. Is there dm to this store ? How do you not see sales down on certain product and not question it ? No wonder it's never busy. This location can't hold a candle to auburn location. Must have a different dm. For the record not one subway in this area other than garrett is ever out of anything. Bad management from top to bottom. Re-staff from manager to hourly,clean up,order correct products, and understand great training equals great customer services equals great profit margin. Wont be back !! Thank you for your time !!
Tina Rottger
The young staff is just plain rude and because they were more concerned about completing DoorDash orders, our orders were made completely wrong. If you are more concerned about DoorDash orders than you are about taking care of customers that are in front of you, then close your doors/drive up. We won't be going back and won't recommend this location to anyone.
Atmosphere: 1
Food: 1
Service: 1
Kim Kay
My experience was NO experience. No one ever waited on me. I rolled through the drive thru to order just after 9pm. Place says it’s open. Lights are on. Worker is waiting on a customer inside. I get zero response. I waited in line until inside customers left past 9:30pm which is their closing time. I’m leaving now and will see tomorrow if speaker is broken or if this is just a lack of work ethic.
Jan Sutton Nicholas
I like their tuna salad on cheese bread...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Don Nicholas
Well prepared, as always.
Atmosphere: 5
Food: 5
Service: 5
Ashley Denton
In and out within five minutes! That's important when we're on the clock, so thank you!
Atmosphere: 5
Food: 5
Service: 5
Doug Goodspeed
Great Subway. Food and service were great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Steak & Cheese
Alexander Conner
Horrible staff. The lights were out but they are open. Over priced for Horrible showmanship.
I went this morning around 11 and there was a lady and gentlemen working there who did an amazing job getting my order together. I'd say it took them all off ten minutes to get my three subs around for me which is the quickest I've had in a long time. They had great attitudes and even better customer service, great job all together I will be back again!!!
Twice in 1 week, we ordered from this garrett location. Both times there was hardly any veggies on our sandwiches. Then we ordered online today, order wasn't even on the stand an their excuse was they forgot. On a 6" sandwich it was not suppose to be toasted an they toasted it an still again hardly no veggies on them. The footlong wasn't really toasted cause the cheese was not melted. I'm not impressed at all.
Atmosphere: 2
Food: 1
Service: 2
Daniel Stutzman
Tried to stop for food but all 3 employees were busy making about 20 sandwiches for another customer and just kept on going. They didn't seem to care about anyone else that came in after that. Waited for about 10 minutes before finally deciding I wouldn't let them steal any more of my time. Life is too short!Don't stop here unless you have some serious time to kill.
Atmosphere: 1
Food: 1
Service: 1
Kayla Womack
Twice in 1 week, we ordered from this garrett location. Both times there was hardly any veggies on our sandwiches. Then we ordered online today, order wasn't even on the stand an their excuse was they forgot. On a 6" sandwich it was not suppose to be toasted an they toasted it an still again hardly no veggies on them. The footlong wasn't really toasted cause the cheese was not melted. I'm not impressed at all.
Atmosphere: 2
Food: 1
Service: 2
dennis wirts
Employee told me my free coupons were good then manager said no. Won't be back. Food not that good.
Fast friendly service
Atmosphere: 5
Food: 5
Service: 5
This location had went down hill. It is always dirty, mostly behind the counter. They always seem to be out of things. Today it was cookies. We always get the same sub and lately it hadn't been up to par. My husband asked for onion and lettuce and there was barely any in it. Seems to be this way now. We pay a lot foe sandwiches and they need to have a good amount of toppings. I asked the young man working to please change his gloves because he had marinara all over them and he rudely said, I guess. 4/10
Atmosphere: 3
Food: 3
Service: 2
This is the worst subway I have ever went too. The last 3 times the kids are clueless,and they are always out of something. I don't know if they really are out of stuff or lazy. If they are out of stuff fire the manager. It's called forecasting sales. You wont meet sales bye always being out of everything. Is there dm to this store ? How do you not see sales down on certain product and not question it ? No wonder it's never busy. This location can't hold a candle to auburn location. Must have a different dm. For the record not one subway in this area other than garrett is ever out of anything. Bad management from top to bottom. Re-staff from manager to hourly,clean up,order correct products, and understand great training equals great customer services equals great profit margin. Wont be back !! Thank you for your time !!
The young staff is just plain rude and because they were more concerned about completing DoorDash orders, our orders were made completely wrong.
If you are more concerned about DoorDash orders than you are about taking care of customers that are in front of you, then close your doors/drive up. We won't be going back and won't recommend this location to anyone.
Atmosphere: 1
Food: 1
Service: 1
My experience was NO experience. No one ever waited on me. I rolled through the drive thru to order just after 9pm. Place says it’s open. Lights are on. Worker is waiting on a customer inside. I get zero response. I waited in line until inside customers left past 9:30pm which is their closing time. I’m leaving now and will see tomorrow if speaker is broken or if this is just a lack of work ethic.
I like their tuna salad on cheese bread...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Well prepared, as always.
Atmosphere: 5
Food: 5
Service: 5
In and out within five minutes! That's important when we're on the clock, so thank you!
Atmosphere: 5
Food: 5
Service: 5
Great Subway. Food and service were great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Steak & Cheese
Horrible staff. The lights were out but they are open. Over priced for Horrible showmanship.
Restaurantji Recommends
I went this morning around 11 and there was a lady and gentlemen working there who did an amazing job getting my order together. I'd say it took them all off ten minutes to get my three subs around for me which is the quickest I've had in a long time. They had great attitudes and even better customer service, great job all together I will be back again!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki, Cookies, Fountain Beverage, Raspberry Cheesecake, Steak Egg
Twice in 1 week, we ordered from this garrett location. Both times there was hardly any veggies on our sandwiches. Then we ordered online today, order wasn't even on the stand an their excuse was they forgot. On a 6" sandwich it was not suppose to be toasted an they toasted it an still again hardly no veggies on them. The footlong wasn't really toasted cause the cheese was not melted. I'm not impressed at all.
Atmosphere: 2
Food: 1
Service: 2
Tried to stop for food but all 3 employees were busy making about 20 sandwiches for another customer and just kept on going. They didn't seem to care about anyone else that came in after that. Waited for about 10 minutes before finally deciding I wouldn't let them steal any more of my time. Life is too short!Don't stop here unless you have some serious time to kill.
Atmosphere: 1
Food: 1
Service: 1
Twice in 1 week, we ordered from this garrett location. Both times there was hardly any veggies on our sandwiches. Then we ordered online today, order wasn't even on the stand an their excuse was they forgot. On a 6" sandwich it was not suppose to be toasted an they toasted it an still again hardly no veggies on them. The footlong wasn't really toasted cause the cheese was not melted. I'm not impressed at all.
Atmosphere: 2
Food: 1
Service: 2
Employee told me my free coupons were good then manager said no. Won't be back. Food not that good.
Atmosphere: 2
Food: 3
Service: 1
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