Samuel Mancino's Italian Eatery

Like the food, and service, but on a few occasions gotten the food burnt. But that's understandable I guess when it gets really busy.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Pizza

Didn’t get what I ordered if you just want it right the first time then don’t go here

Atmosphere: 4

Food: 3

Service: 2

They offer a all you can eat Polish buffet on Thursday. Pizza is great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza, Baked Spaghetti

So I understand it's a holiday weekend. And I get it your short staffed. But there was a two top in the corner and then us a three top. Fyl we always tip well because they job is so hard. We made the mistake of asking if we seat ourselves or wait. In respect to dinning room set up. She sure was snotty. I guess you thought we were the only place open. We knew we'd not get waited on. and even if we did, that attitude would only continue. We left after sitting for 20 minutes, at such time we never even got an order in and drinks. So disappointed. Won't be back. Not interested in calling you. This was NOT the pit stop side. Around noon when there was only a two top and us.

Atmosphere: 1

Food: 1

Service: 1

Always great food and friendly service here

Atmosphere: 4

Food: 5

Service: 5

Good sandwich ? yummy ? gracias mancinos

Atmosphere: 5

Food: 5

Service: 5

Stopped here after target for dinner. The food was delicious. They have an arcade that takes 1$ every game. Overall, I think I would come back again.

Atmosphere: 5

Food: 4

Service: 5

Food was good, sandwich was lacking meat etc. Gotten very small

Atmosphere: 3

Food: 3

Service: 4

Went into Mancino’s, and there were about 6 people in the restaurant. I stood at the ordering counter as three employees joked and laughed with one who was doing work. None of them looked at me, none said “Be right with you,” and after 2-3 minutes, I walked out.

Service: 1

The salads are AWESOME. They are huge with lots of toppings and reasonably priced. The best salads in this area, imo. The pizza, grinders, and calzones are all excellent. You can't go wrong with anything on their menu.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meat Pizza, The Sicilian, The Italian

Most times we get our dinners to go, but dining room always and great to see many younger families enjoying their dinners in a relaxed army

Atmosphere: 5

Food: 5

Service: 4

Great food. Service was good but could of been a little faster

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Mozzarella Sticks, Ham & Cheese, The Italian

Really good grinders and fast service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mozzarella Sticks, Super Special, The Italian

Love the staff! Always get last minute food ? ? Always fast and friendly and of course delicious ?

Atmosphere: 5

Food: 5

Service: 5

I have been a lifelong Mancino’s fan, and today’s trip unfortunately made us decide to neverrrr come back. First my friend went to order for herself, and the female working at the register literally didn’t say a single word. My friend waited a solid minute (doesn’t sound long but it was painful) to order while the female stared at her, no simple “what can I get ya?” and my friend had to start the interaction. We don’t expect people to be fakey nice because it’s a job, but a basic acknowledgment of my friend’s presence, so she could know the employee was ready for her to order would’ve been the absolute bare minimum.

Then my boyfriend ordered for us, and we ordered an 8” griller as a combo which includes a side (salad or fries) and a drink. We ordered fries as a part of the combo. When the food was brought to the table, the fries didn’t come.

No biggie, so we go up and ask for our fries. The male worker said that a combo isn’t an option with the 8” grillers, just the 4” grillers. My boyfriend said “combo” specifically when ordering and the male didn’t point the problem out clearly then. He asked if we wanted to pay for fries, and the weirdness of everything put a bad taste in our mouths and we declined the extra expense of fries that we only wanted because of the combo. I checked the menu and included a picture, and it doesn’t specify the combo exception!

So I understand if it was advertised and our mistake, but it’s not listed anywhere and doesn’t make any sense to exclude the combo option for the larger sandwich.

After those things, my friend’s sandwich came with tomatoes and no onions, when she ordered the sandwich with no tomatoes and added onions! My friend was over it and didn’t want to point out another mess up, so she picked the tomatoes off and didn’t have the onions on her sandwich she asked for.

So Mancino’s, please make sure your employees say something, ANYTHING at all when a customer approaches the register to order!!! Also, be sure employees inform the customers of exceptions before presenting us plates with missing items due to an exception that wasn’t said in person when ordering or printed on the menu.

I know your employees don’t live and breathe making food and putting in orders of course, but the few we interacted with today made our one meal out a month a let down, due to the lack of bare minimum thought and professionalism. It was weird, disappointing, and rude and we wish we went somewhere else with our limited time and money!

Food: 5

Service: 1