I love the inside more than any in the Michigan area. They do seem understaffed, but I got my drink in an acceptable amount of time
Atmosphere: 5
Food: 5
Service: 4
Vada Garcia
I ordered a Venti iced protein matcha through DoorDash that came from this location. It was made incorrectly and tasted like bland protein milk. I could barely taste the matcha and I could tell no classic syrup was added. As an ex Starbucks employee, The standards aren’t hard to comprehend and follow. Behind the counter is idiot proof if you do your job properly. Especially for something as simple as a matcha to make. Milk, matcha powder, classic syrup, add to blender, blend, pour in cup, add ice, serve. Either someone needs retrained or should choose a different job because clearly this is too hard for them. It’s really frustrating that my order was messed up when I know how simple the drink is to make and also for how expensive Starbucks prices are anymore.
Atmosphere: 4
Food: 2
Service: 4
Ellen HH
Very clean restaurant and staff was nice
Atmosphere: 5
Food: 3
Service: 5
Lyndsey Finley
I guess Sierra wasn’t having a good day. :( It seems like nobody at this location ever has a good day because more often than not the employees are incredibly rude. This is the only location I’m consistently met with attitudes and sad dispositions. I’m sorry if you were upset that I spent money at your establishment, or that I ordered ahead, or that I told you to have good day. Hopefully something cheers you up!
Atmosphere: 1
Service: 1
Jaimee Black
I want to say thank you to the staff here as I’ve had many good experiences here. Most of the time the staff is very friendly and accommodating. My orders are usually right and my drinks taste like they should . But lately there’s been too many times I’ve ordered my drink and it tastes like there’s absolutely no syrup in it at all. I want to enjoy my drink and not have to add sugar or syrup to make it drinkable. Today it was a Grande Sugar Cookie Latte with almond milk which tastes awful.
Atmosphere: 5
Food: 5
Service: 3
Abby Vanbruaene
The workers are very rude the coffees are always made with too much milk not my favorite Starbucks
Atmosphere: 1
Food: 3
Service: 1
brandon avery
Employee behind the counter is extremely rude. Extremely judgmental. I would not be returning to this Starbucks location at all and I do not recommend anybody who is of the LGBTQ community to not go to this location.
Atmosphere: 1
Food: 1
Service: 1
Leena Charles
I am not a review writer. On August 30th, I sustained injuries and broken prescription glasses due to the negligence of the Granger, Indiana Starbucks. After finally getting the case # i called the number given to me by a manager and after relaying what happened, was told someone would contact me in the next 3-5 business days. On the 5th business i sent an email with pictures of my injury. That was over a week ago. I have yet to be contacted. It is beyond ridiculous that over a month has gone by without any contact by upper management. I am disappointed but not surprised at the complete disrespect shown by a company that proclaims to care that their customers feel welcomed.
Keerstein
Came in today to order food and I usually have a great experience with lovely workers, but whoever was on headset, she was very rude and rolled her eyes when I asked if my payment went through then had an attitude when telling me that my order would be ready at the end counter. She then proceeded to leave our food order behind the drink pick up, seeing us standing right in front of it, saying nothing and walking away. Having worked in food service, I understand having a bad day or hating my job, I don’t even expect a constant smile or saying “have a nice day” to everyone, but I would never roll my eyes or have an attitude with a polite customer.
Emily
Please retrain the employees working on 9/5 from 2-3pm. Whoever was on headset, openly and blatantly rude to every customer in drive thru. Didn’t even acknowledge me in any way at the window after rudely telling me to pull forward because I had a mobile order. There’s no reason to be rude at all and it’s unacceptable. I order the same drink the same way every single time I go and it tastes different every time. No consistency whatsoever and it’s incredibly frustrating. Will not be returning to this location.
Take down the giant trans flag. It’s not June anymore, and having it up (especially after the horrendous recent event in Minneapolis) is insulting to the vast majority of patrons.
Atmosphere: 1
Food: 4
Service: 5
Angelina Perez
The blonde girl named Abby does not need to be on the headset or window. She was rude while ordering and then when I pull around leaves me at the window for over five minutes for an iced tea. I’ll be going to local cafes where they actually have personality and are kind.
Service: 1
Nick H.
Kiley is awesome!!
Atmosphere: 5
Food: 5
Service: 5
Noah Yant
Worst starbucks in a 5 miles radius that's for sure. I've never had a Starbucks make such crummy drinks
Atmosphere: 1
Food: 1
Service: 1
Covert Perspective
I always get a mocha cookie crumble frappucino from every Starbucks, and it never tastes quite right here. It's always slightly melted/too liquid when it should be frozen, and doesn't have enough mocha.
Came back on 5/16 and got a vanilla chai latte and potato bites and I was on the toilet with diarrhea a couple of hours later. A friend said they were vomiting and also had what seemed like food poisoning the next day from this location as well. I know this was the day that works were striking (hell yeah!) and maybe the power went out from the storms but this is unacceptable if you're getting customers sick!
I love the inside more than any in the Michigan area. They do seem understaffed, but I got my drink in an acceptable amount of time
Atmosphere: 5
Food: 5
Service: 4
I ordered a Venti iced protein matcha through DoorDash that came from this location. It was made incorrectly and tasted like bland protein milk. I could barely taste the matcha and I could tell no classic syrup was added. As an ex Starbucks employee, The standards aren’t hard to comprehend and follow. Behind the counter is idiot proof if you do your job properly. Especially for something as simple as a matcha to make. Milk, matcha powder, classic syrup, add to blender, blend, pour in cup, add ice, serve. Either someone needs retrained or should choose a different job because clearly this is too hard for them. It’s really frustrating that my order was messed up when I know how simple the drink is to make and also for how expensive Starbucks prices are anymore.
Atmosphere: 4
Food: 2
Service: 4
Very clean restaurant and staff was nice
Atmosphere: 5
Food: 3
Service: 5
I guess Sierra wasn’t having a good day. :(
It seems like nobody at this location ever has a good day because more often than not the employees are incredibly rude. This is the only location I’m consistently met with attitudes and sad dispositions. I’m sorry if you were upset that I spent money at your establishment, or that I ordered ahead, or that I told you to have good day. Hopefully something cheers you up!
Atmosphere: 1
Service: 1
I want to say thank you to the staff here as I’ve had many good experiences here. Most of the time the staff is very friendly and accommodating. My orders are usually right and my drinks taste like they should . But lately there’s been too many times I’ve ordered my drink and it tastes like there’s absolutely no syrup in it at all. I want to enjoy my drink and not have to add sugar or syrup to make it drinkable. Today it was a Grande Sugar Cookie Latte with almond milk which tastes awful.
Atmosphere: 5
Food: 5
Service: 3
The workers are very rude the coffees are always made with too much milk not my favorite Starbucks
Atmosphere: 1
Food: 3
Service: 1
Employee behind the counter is extremely rude. Extremely judgmental. I would not be returning to this Starbucks location at all and I do not recommend anybody who is of the LGBTQ community to not go to this location.
Atmosphere: 1
Food: 1
Service: 1
I am not a review writer.
On August 30th, I sustained injuries and broken prescription glasses due to the negligence of the Granger, Indiana Starbucks.
After finally getting the case # i called the number given to me by a manager and after relaying what happened, was told someone would contact me in the next 3-5 business days. On the 5th business i sent an email with pictures of my injury. That was over a week ago. I have yet to be contacted.
It is beyond ridiculous that over a month has gone by without any contact by upper management.
I am disappointed but not surprised at the complete disrespect shown by a company that proclaims to care that their customers feel welcomed.
Came in today to order food and I usually have a great experience with lovely workers, but whoever was on headset, she was very rude and rolled her eyes when I asked if my payment went through then had an attitude when telling me that my order would be ready at the end counter.
She then proceeded to leave our food order behind the drink pick up, seeing us standing right in front of it, saying nothing and walking away.
Having worked in food service, I understand having a bad day or hating my job, I don’t even expect a constant smile or saying “have a nice day” to everyone, but I would never roll my eyes or have an attitude with a polite customer.
Please retrain the employees working on 9/5 from 2-3pm. Whoever was on headset, openly and blatantly rude to every customer in drive thru. Didn’t even acknowledge me in any way at the window after rudely telling me to pull forward because I had a mobile order. There’s no reason to be rude at all and it’s unacceptable. I order the same drink the same way every single time I go and it tastes different every time. No consistency whatsoever and it’s incredibly frustrating. Will not be returning to this location.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Take down the giant trans flag. It’s not June anymore, and having it up (especially after the horrendous recent event in Minneapolis) is insulting to the vast majority of patrons.
Atmosphere: 1
Food: 4
Service: 5
The blonde girl named Abby does not need to be on the headset or window. She was rude while ordering and then when I pull around leaves me at the window for over five minutes for an iced tea. I’ll be going to local cafes where they actually have personality and are kind.
Service: 1
Kiley is awesome!!
Atmosphere: 5
Food: 5
Service: 5
Worst starbucks in a 5 miles radius that's for sure. I've never had a Starbucks make such crummy drinks
Atmosphere: 1
Food: 1
Service: 1
I always get a mocha cookie crumble frappucino from every Starbucks, and it never tastes quite right here. It's always slightly melted/too liquid when it should be frozen, and doesn't have enough mocha.
Came back on 5/16 and got a vanilla chai latte and potato bites and I was on the toilet with diarrhea a couple of hours later. A friend said they were vomiting and also had what seemed like food poisoning the next day from this location as well. I know this was the day that works were striking (hell yeah!) and maybe the power went out from the storms but this is unacceptable if you're getting customers sick!
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