Took 20 minutes for the waiter to come tell me they couldn't make my frozen strawberry margarita bc they didn't have a blender. I said oh ok just on ice then.. Another 20 minutes pass... still no appetizer still no drink. All the staff are just lingering around. A sheriff and her husband sit behind us. Same waiter takes their drink order. Brings them beer. Tells them oh I'm sry I couldn't find the bartender! Never got my drink never got my appetizer never took my order I walked out. Worst experience ever.
Atmosphere: 1
Food: 1
Service: 1
Mikayla Harrison
My husband and I use to love this place . First, the host took a long time to come to the front counter about 5 minutes . Also, the floors are really dirty . The server didn't really come check on us . It seems like they have cut down on costs or something but the prices are still high. The past few times we've been here the wings barely have sauce on them and are really small. Considering the cost of everything it's not worth it. This place has definitely gone down hill.
Atmosphere: 1
Food: 1
Service: 2
Bobby Engel
Have been here several times no issues or complaints. 2/20/26 walked in was seated in a timely manner. Almost walked out filthy isn't the word for it. I can understand food crumbs on the floor after a full day, but the black grease on the edges of seating and walls was disgusting then the nasty greasy haired employee in the restroom that barely washed his hands before returning to the kitchen was awful. The smoked wings I ordered should've been tossed in trash 6 hours ago and everything my kids ordered was barely edible. Disappointing that the only wing joint in the area has become this horrible. Very disappointing.
Atmosphere: 2
Food: 1
Service: 3
Mandy Hall
We loved this this location, which is why this experience has been so disappointing.
I placed Order through the Wings and Rings app for delivery. The food never arrived. When I called the store, I spoke with a manager who identified herself as Jessica. She stated the location does not deliver food, even though the order was placed through their own app for delivery and I have received deliveries from this location before. The interaction was not friendly, and the call ended in a way that made it seem like I was hung up on.
Since I still had no food or resolution, I drove to the store myself. The restaurant was not busy, yet I stood at the front waiting for help while staff were in the kitchen talking. When Jessica came out, she again insisted they do not deliver. She brought another employee with her during the conversation, which felt unnecessary and uncomfortable. I showed her the order on my phone and explained that I simply wanted a refund. I was told the refund would be processed by Sunday night or Monday at the latest.
It has now been six days. I have emailed the store and completed their customer survey. The only response I received was an automated email thanking me for my feedback. I have not heard from a real person, and I still have not received the promised $74 refund.
It is extremely frustrating to have to go to this extent just to get a refund for food that was never delivered, especially from a place we have supported and enjoyed for years! A situation like this should have been handled quickly and professionally. Instead, there has been no accountability and no customer service.
I cannot recommend this location. Customers deserve better.
Atmosphere: 1
Food: 3
Service: 1
Bridget Richey
Tasty traditional wings paired with blue cheese dip. I ate ten wings by myself. In addition, I ordered two sugar free red bull. I will return for dessert. Service was excellent. The Korean shrimp appetizer is excellent. The service is excellent.
Adrien Christman
Messed up my order but fixed it.
Atmosphere: 3
Food: 3
Service: 2
Hannah Gunter
Barely any company in the dining room and service is still terrible
Atmosphere: 2
Food: 2
Service: 1
Ally Rodgers
We have came to this location a handful of times and recently the last 2 times we have been, the service is terrible. We waited for 15-20 minutes, no one acknowledged us. We’ve had to go up and ask someone to serve us. This past time, we waited 15 minutes. No acknowledgment, no drinks. We told the host no one has helped us yet, and then we waited another 5 minutes, again no recognition. We decided to leave. The servers have 0 awareness or care about their customers
Atmosphere: 1
Food: 1
Service: 1
Jake Beall
I showed up at 6pm to order a to go order in person since they turned off the ability to do it online just for them to tell me they weren’t accepting to go ordered and telling people it was an hour wait while half the restaurant was empty.
Great place to get some wings with family and friends. We had a large party of 18, so understandable that some dishes would cool down. Recommend just get food to table when ready for large parties. Most people would prefer that over some cold dishes I think.
Atmosphere: 5
Food: 4
Service: 5
Jack G
Good grilled chicken tenders
Atmosphere: 4
Food: 5
Service: 5
Chris Roesener
Crappy service. Sat for at least 10 minutes waiting to be acknowledged, much less served. Go somewhere else
Service: 1
Ian Drumheller
Hannah was amazing! She’s the gold standard of service! Would definitely recommend asking for her!
Atmosphere: 5
Food: 5
Service: 5
Amber Steele
We’ve visited this location a few times and each time is always great. Quick and friendly service, food is always cooked well.
The chicken strips were wonderful.
Atmosphere: 5
Food: 5
Service: 5
Took 20 minutes for the waiter to come tell me they couldn't make my frozen strawberry margarita bc they didn't have a blender. I said oh ok just on ice then.. Another 20 minutes pass... still no appetizer still no drink. All the staff are just lingering around. A sheriff and her husband sit behind us. Same waiter takes their drink order. Brings them beer. Tells them oh I'm sry I couldn't find the bartender! Never got my drink never got my appetizer never took my order I walked out. Worst experience ever.
Atmosphere: 1
Food: 1
Service: 1
My husband and I use to love this place . First, the host took a long time to come to the front counter about 5 minutes . Also, the floors are really dirty . The server didn't really come check on us . It seems like they have cut down on costs or something but the prices are still high. The past few times we've been here the wings barely have sauce on them and are really small. Considering the cost of everything it's not worth it. This place has definitely gone down hill.
Atmosphere: 1
Food: 1
Service: 2
Have been here several times no issues or complaints. 2/20/26 walked in was seated in a timely manner. Almost walked out filthy isn't the word for it. I can understand food crumbs on the floor after a full day, but the black grease on the edges of seating and walls was disgusting then the nasty greasy haired employee in the restroom that barely washed his hands before returning to the kitchen was awful. The smoked wings I ordered should've been tossed in trash 6 hours ago and everything my kids ordered was barely edible. Disappointing that the only wing joint in the area has become this horrible. Very disappointing.
Atmosphere: 2
Food: 1
Service: 3
We loved this this location, which is why this experience has been so disappointing.
I placed Order through the Wings and Rings app for delivery. The food never arrived. When I called the store, I spoke with a manager who identified herself as Jessica. She stated the location does not deliver food, even though the order was placed through their own app for delivery and I have received deliveries from this location before. The interaction was not friendly, and the call ended in a way that made it seem like I was hung up on.
Since I still had no food or resolution, I drove to the store myself. The restaurant was not busy, yet I stood at the front waiting for help while staff were in the kitchen talking. When Jessica came out, she again insisted they do not deliver. She brought another employee with her during the conversation, which felt unnecessary and uncomfortable. I showed her the order on my phone and explained that I simply wanted a refund. I was told the refund would be processed by Sunday night or Monday at the latest.
It has now been six days. I have emailed the store and completed their customer survey. The only response I received was an automated email thanking me for my feedback. I have not heard from a real person, and I still have not received the promised $74 refund.
It is extremely frustrating to have to go to this extent just to get a refund for food that was never delivered, especially from a place we have supported and enjoyed for years! A situation like this should have been handled quickly and professionally. Instead, there has been no accountability and no customer service.
I cannot recommend this location. Customers deserve better.
Atmosphere: 1
Food: 3
Service: 1
Tasty traditional wings paired with blue cheese dip. I ate ten wings by myself. In addition, I ordered two sugar free red bull. I will return for dessert. Service was excellent. The Korean shrimp appetizer is excellent. The service is excellent.
Messed up my order but fixed it.
Atmosphere: 3
Food: 3
Service: 2
Barely any company in the dining room and service is still terrible
Atmosphere: 2
Food: 2
Service: 1
We have came to this location a handful of times and recently the last 2 times we have been, the service is terrible. We waited for 15-20 minutes, no one acknowledged us. We’ve had to go up and ask someone to serve us. This past time, we waited 15 minutes. No acknowledgment, no drinks. We told the host no one has helped us yet, and then we waited another 5 minutes, again no recognition. We decided to leave. The servers have 0 awareness or care about their customers
Atmosphere: 1
Food: 1
Service: 1
I showed up at 6pm to order a to go order in person since they turned off the ability to do it online just for them to tell me they weren’t accepting to go ordered and telling people it was an hour wait while half the restaurant was empty.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great place to get some wings with family and friends. We had a large party of 18, so understandable that some dishes would cool down. Recommend just get food to table when ready for large parties. Most people would prefer that over some cold dishes I think.
Atmosphere: 5
Food: 4
Service: 5
Good grilled chicken tenders
Atmosphere: 4
Food: 5
Service: 5
Crappy service. Sat for at least 10 minutes waiting to be acknowledged, much less served. Go somewhere else
Service: 1
Hannah was amazing! She’s the gold standard of service! Would definitely recommend asking for her!
Atmosphere: 5
Food: 5
Service: 5
We’ve visited this location a few times and each time is always great. Quick and friendly service, food is always cooked well.
Atmosphere: 5
Food: 5
Service: 5
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