Chick-fil-A
2203 N State St, Greenfield
(317) 588-3112
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Delicious chicken, but the order accuracy is about 50/50. Today's mobile through experience was almost comical. I had ordered light ice in a drink, she came to the car window.. said my name and handed me a whole bag of ice. I assumed they saw ice on the drink ticket.. so i was going to roll with it. Everything else she handed me was for a Maria in a blue SUV. I could see Maria in my rear view giving me the stink eye as I tried to make eye contact with the one employee that looked older than 14. She came to my car and I explained that I wasn't Maria in a blue SUV.. she immediately told me that the employee asked if I was Maria and I told her that I was. On the way home I started to question whether I really was Maria, but my wife was so like.. "yeah that first lady said your name, that other lady wasn't even over here how would she even know".. It's like.. dang man, gaslight me over some chicken š¤Ŗ
Atmosphere: 5
Food: 5
Service: 4
Chicken strips and fries with strawberry shake was all good
Atmosphere: 4
Food: 4
Service: 4
I feel like they are racist I asked for chic fil a sauce because I had 3 nugget meals and they told me they have a couple left and have to be mindful of how they distribute them lol this gotta be a joke
Great place to go, I have no complaints other than one minor complaint. And its why I gave them 3 stars for service
Three different times, I ordered in the mobile app before I left work, was at the location within 5 minutes or so and followed their process of checking in, scanning the QR code in the mobile through, and I watched everyone who came in after I did get their takeout before me. Once, the woman behind me in the mobile through got hers before me.. How did that happen?!
I understand they make it fresh, and im grateful. But my position in the order queue should be at least in the same area that people coming into the normal drive through...
The 1st time I assumed it was a mistake, the 2nd time I assumed they were busy but by the 3rd time and when the woman behind me gave me dirty looks as she had to wait to leave then go around me once the normal drive through was empty and I still waited for another several minutes (maybe 3-5, but it felt longer so it could have been less)
So my advice, just use the normal drive through, or of course go in. The restaurant is clean, I've never seen a dirty table or one thats even wet after its been wiped down. Overall its a great place, and I feel guilty complaining here.. So please, this place is fantastic, just use the normal drive thu or better yet, if you have the time go inside, you'll not regret it
Kid-friendliness: Iv never seen anything but friendly happy people here. All stars on that!
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Grilled Chicken Sandwich
10/10 Great staff, Great food, and Amazing wait times! Great overall! Would recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Grilled Chicken Club Sandwich, Spicy Chicken Sandwich
Store was very clean employees were polite and professional. Even had mouthwash in the women's restroom.
Atmosphere: 5
Food: 5
Service: 5
TALKING TO THE CUSTOMER SERVICE IS LIKE TALKING TO A PERSON FROM OVERSEAS! THEY DONT CATCH ON TO WHAT I SAY ON REPORT!
Atmosphere: 2
Food: 4
Service: 4
Portion size was a joke, got spicy chicken combo was hungrier after eating than I was before getting there. Will not be back to any locations
Iāve never had a bad experience at a chick fil an until yesterday. I ordered catering for NYE. Order was placed for pick up 345.
To start, Iām standing at the pick up counter, and multiple employees wouldnāt even acknowledge me. The cashier literally walked over to COUNT the soda nozzles and didnāt ask me if i needed/had gotten help, lol. Iāve never had a restaurant employee blatantly ignore me like that.
Finally a sweet girl came over and asked if I had been helped. I told her no, she went to ask about my catering order and told me itād be about 5 minutes.
Fast forward and a manager Demtri(?) walks over, asks if the catering order is for me, i say it is, and he tells me that they figured I would want the food to be warm and ready when i get to wherever Iām going for NYE. I said ok, very confused, and after he walked away, I realized he was telling me they hadnāt cooked the catered food I had ordered hours ago.
A girl came out with my order and I asked to speak with a manager because I realized I was being given uncooked food. She grabs Demetri and he comes out.
I very calmly begin telling him I didnāt expect to get cold food and he very rudely cuts me off and starts telling me they can just go heat it up for me. I begin saying that this food is already late, and he tells me they forgot about my order and that thatās why it wasnāt made. He then WALKS AWAY FROM ME mid conversation/argument. I literally asked him HOW HE WAS GOING TO WALK AWAY FROM ME WHEN I WAS JUST ADDRESSING A PROBLEM. In the doorway he tells the girl who bought me my food to give me a refund.
I have never been talked to like this at a restaurant. Ever. Especially after not getting CATERING. Demetri does not belong in a restaurant setting, let alone a management position. How are you going to get mad at me for not wanting uncooked catering lol.
Another manager came out and apologized and refunded my order. But beware if you dont like cold catering. Demetri will make sure you feel like crap about it lol
Always a joy eating there š
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Can't beat the chicken strips!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders
Iāve had more orders messed up at this location than any other. This morning there was no sausage on my burrito.
Atmosphere: 4
Food: 4
Service: 1
Always good service and food from this chick fil a. I love the mobile-thru line.
Atmosphere: 5
Food: 5
Service: 5
Delicious chicken š especially the salad
Asked for fries with no salt and definitely did not get them.
Loading...