Placed a mobile order, they must have lost it or went on break or something. Drive-thru experience, the food did come EVENTUALLY. Though they gave me reg coke instead of coke zero, don't know if you guys are familiar with diabetes at Wendy's but it's NOT GOOD to consume processed sugar when you have diabetes... Guess I'll stop at one of these lovely gas stations and get my own drink because I'm certainly not waiting 15 minutes to get my drink remade..
Unfortunately I think I'll have to keep driving 45 minutes if I'm craving Wendy's. The only one worth going to is in Westfield IN on 191st and 31.
Edit for redemption? No.. edit to prove that second and third chances are not always merited.
WORST WENDYS IN INDIANA. I LEGIT JUST THREW AWAY AN ENTIRE MEAL IT WAS SO OLD/STALE TASTING. THIS LOCATION SHOULD BE CLOSED!
Better yet, who wants to wager how long it's gonna be around? My bets are on 5 years or less it shuts down. Their only saving grace is the massive warehouse farm next door bringing over people who have no other choice but to eat at this HORRIBLE location.
I'll eat dog food before I eat here again.
Atmosphere: 1
Food: 1
Service: 1
Kyle Reasner (BoostedFiesta317)
This the only Wendy’s I will eat at. The food is always fresh and hot. This is what Wendy’s was ment to be.
Atmosphere: 5
Food: 5
Service: 5
Suncoast Skilled
CAN BEAT WENDYS . OUT OF BIG 3 THEY R #1 BY FAR. #2 BK #100 MCD
Atmosphere: 5
Food: 5
Service: 5
Kevin Doerr
Food was hot and prepared quickly except for one item which they brought out to us. Staff was friendly. Nicely decorated for the holidays
Atmosphere: 5
Food: 5
Service: 5
John Englert
Often doesn't have products. Not a good location. Poor service.
Atmosphere: 3
Food: 3
Service: 1
john Harrison
Thanks to my cashier...didn't catch his name but he made sure my burger was fresh....manager had a smug look about it tho...you eat fresh food; I want mine fresh too! Burger was GRRERRREEEEAAAAAT!
Atmosphere: 5
Food: 5
Service: 5
Preston Luman
There seemed to be a lot of employees running around. But I stood at the counter long enough to consider leaving. A very young looking kid with braces walked around a bit chatting with another, & finally took my order. He was clearly doing me a favor. There were no other customers in the place, nor any in the drive through. The burger was ok. The fries were gnarly. Soggy, inconsistent with many small, hard, and/dark brown.
Atmosphere: 3
Food: 2
Service: 1
Mel
⭐️⭐️⭐️⭐️⭐️ Outstanding Service with a Heart I stopped by Wendy’s on October 30th (yesterday) with my dad, who’s living with dementia. It can sometimes be challenging going out, but one manager Courtney working there completely turned our day around. From the moment we walked in, she greeted us with the warmest smile and treated my dad with such patience, kindness, and genuine care.
Courtney took the time to speak gently with him, made sure he understood his order, and even shared a little laugh with him, he had glanced at the little Halloween kid meals toys that were sitting on the counter and wanted one. She didn’t hesitate at all, brought my dad a few so he could choose one to take home. You could tell she truly cared about people, not just about doing her job. My dad talked about her all day afterward — she absolutely made his day, and mine too. In a world where kindness can feel rare, she reminded us that there are still wonderful people out there making a difference in small but powerful ways. Please make sure she knows how much her kindness meant to us.
— Mel
Atmosphere: 5
Food: 5
Service: 5
Chris R
Update October 2025 Slowly but surely this Wendy's has turned things around. They seem to have plenty of staff and things run smoothly, at least in the drive thru. It's too bad their resurgence dovetails with Wendy's the company's nosedive. And it's also about to become a lot less convenient when the truck stop next door opens. But as far as Wendy's go, this one's pretty good now.
Original review: At one time this was a great Wendy's, but it never really recovered from the pandemic. They just can't ever seem to hire enough people to keep this location functioning. Staffing is obviously a challenge for everyone now, but the McDonald's and Burger King across the street don't seem to have these issues. If you can't afford to pay a competitive wage, your business is no longer viable.
Crappy attitude, put my meal on the same plate as some other persons then acted annoyed when I pointed it out, also waited 15 minutes just for my food
Atmosphere: 1
Food: 2
Service: 1
Maurice Packer
One of the most professional Wendy's I have been 2
Atmosphere: 4
Food: 4
Service: 4
Elaine Tipton
Ive been to this location a few times now and its been bad each tome. Todays breakfast we waited about 20min for in the drive through with a mobile order. We were asked to pull forward because of needing to cook breakfast potatoes. After a long long while our food finally can out and everything was very cold or luke warm. The cheese was will cold and held its shape on a sausage muffin sandwich. $30 went in the trash. Very disappointed, again.
Atmosphere: 1
Food: 1
Service: 1
Tasha Elhag
The food was cold and looks like it was just thrown into the bag Out of all the Wendy's that I've been to , there was barely any fries given .
Atmosphere: 4
Food: 3
Service: 3
zam khup
Terrible decision to be here waited 20 minutes to get my 10 piece nuggets
Placed a mobile order, they must have lost it or went on break or something. Drive-thru experience, the food did come EVENTUALLY. Though they gave me reg coke instead of coke zero, don't know if you guys are familiar with diabetes at Wendy's but it's NOT GOOD to consume processed sugar when you have diabetes... Guess I'll stop at one of these lovely gas stations and get my own drink because I'm certainly not waiting 15 minutes to get my drink remade..
Unfortunately I think I'll have to keep driving 45 minutes if I'm craving Wendy's. The only one worth going to is in Westfield IN on 191st and 31.
Edit for redemption? No.. edit to prove that second and third chances are not always merited.
WORST WENDYS IN INDIANA. I LEGIT JUST THREW AWAY AN ENTIRE MEAL IT WAS SO OLD/STALE TASTING. THIS LOCATION SHOULD BE CLOSED!
Better yet, who wants to wager how long it's gonna be around? My bets are on 5 years or less it shuts down. Their only saving grace is the massive warehouse farm next door bringing over people who have no other choice but to eat at this HORRIBLE location.
I'll eat dog food before I eat here again.
Atmosphere: 1
Food: 1
Service: 1
This the only Wendy’s I will eat at. The food is always fresh and hot. This is what Wendy’s was ment to be.
Atmosphere: 5
Food: 5
Service: 5
CAN BEAT WENDYS . OUT OF BIG 3 THEY R #1 BY FAR. #2 BK #100 MCD
Atmosphere: 5
Food: 5
Service: 5
Food was hot and prepared quickly except for one item which they brought out to us. Staff was friendly. Nicely decorated for the holidays
Atmosphere: 5
Food: 5
Service: 5
Often doesn't have products. Not a good location. Poor service.
Atmosphere: 3
Food: 3
Service: 1
Thanks to my cashier...didn't catch his name but he made sure my burger was fresh....manager had a smug look about it tho...you eat fresh food; I want mine fresh too! Burger was GRRERRREEEEAAAAAT!
Atmosphere: 5
Food: 5
Service: 5
There seemed to be a lot of employees running around. But I stood at the counter long enough to consider leaving. A very young looking kid with braces walked around a bit chatting with another, & finally took my order. He was clearly doing me a favor. There were no other customers in the place, nor any in the drive through. The burger was ok. The fries were gnarly. Soggy, inconsistent with many small, hard, and/dark brown.
Atmosphere: 3
Food: 2
Service: 1
⭐️⭐️⭐️⭐️⭐️ Outstanding Service with a Heart
I stopped by Wendy’s on October 30th (yesterday) with my dad, who’s living with dementia. It can sometimes be challenging going out, but one manager Courtney working there completely turned our day around. From the moment we walked in, she greeted us with the warmest smile and treated my dad with such patience, kindness, and genuine care.
Courtney took the time to speak gently with him, made sure he understood his order, and even shared a little laugh with him, he had glanced at the little Halloween kid meals toys that were sitting on the counter and wanted one. She didn’t hesitate at all, brought my dad a few so he could choose one to take home. You could tell she truly cared about people, not just about doing her job. My dad talked about her all day afterward — she absolutely made his day, and mine too.
In a world where kindness can feel rare, she reminded us that there are still wonderful people out there making a difference in small but powerful ways. Please make sure she knows how much her kindness meant to us.
— Mel
Atmosphere: 5
Food: 5
Service: 5
Update October 2025 Slowly but surely this Wendy's has turned things around. They seem to have plenty of staff and things run smoothly, at least in the drive thru. It's too bad their resurgence dovetails with Wendy's the company's nosedive. And it's also about to become a lot less convenient when the truck stop next door opens. But as far as Wendy's go, this one's pretty good now.
Original review: At one time this was a great Wendy's, but it never really recovered from the pandemic. They just can't ever seem to hire enough people to keep this location functioning. Staffing is obviously a challenge for everyone now, but the McDonald's and Burger King across the street don't seem to have these issues. If you can't afford to pay a competitive wage, your business is no longer viable.
Service: 5
Decent compared to the other Wendy’s in town.
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
Crappy attitude, put my meal on the same plate as some other persons then acted annoyed when I pointed it out, also waited 15 minutes just for my food
Atmosphere: 1
Food: 2
Service: 1
One of the most professional Wendy's I have been 2
Atmosphere: 4
Food: 4
Service: 4
Ive been to this location a few times now and its been bad each tome. Todays breakfast we waited about 20min for in the drive through with a mobile order. We were asked to pull forward because of needing to cook breakfast potatoes. After a long long while our food finally can out and everything was very cold or luke warm. The cheese was will cold and held its shape on a sausage muffin sandwich. $30 went in the trash. Very disappointed, again.
Atmosphere: 1
Food: 1
Service: 1
The food was cold and looks like it was just thrown into the bag Out of all the Wendy's that I've been to , there was barely any fries given .
Atmosphere: 4
Food: 3
Service: 3
Terrible decision to be here waited 20 minutes to get my 10 piece nuggets
Atmosphere: 1
Food: 1
Service: 1
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