We just tried to have dinner here but we were told they no longer "take reservations" or have a wait list. Everyone was being told there were no open tables so you just have to wait for one to open. Or two if you need more and then I guess honor system amongst yourselves as to which party sits first? We weren't the only ones to walk out. Must be a new thing?? Very disappointing as we eat here often.
Kobe Lucas
Walked in the door to the counter , guy approached me and asked what I needed , I said i was picking up an order . He then rolled his neck and eyes and real smart responded “ for who “ . Gave me my food , did not say 2 words nor respond . Was absolutely rude ! DONT WORK IF YOU DONT LIKE YOUR JOB . Thankful the food was good . Because the service was terrible
Atmosphere: 2
Food: 4
Service: 1
krystine roller
The staff was so kind and nice 🫶
Atmosphere: 5
Food: 5
Service: 5
Justin Garcia
I ordered 60 wings on Tuesday for the BOGO and I checked and they only gave me 40 wings, the celery was brown not even fresh, the wings were really dry and had No sauce at all whatsoever. I have visited this place a lot and everytime I go I’ve had bad experience time by time.
Atmosphere: 2
Food: 1
Service: 2
rachel f
I do not remember our servers name, she had dark hair, and was 30-40. She smelled like cigarettes and was very rude and condescending. We requested we move to another section because we were placed in the corner and could not see any TV and she talked down to my boyfriend as it was an inconvenience for her, although the restaurant was almost completely empty (maybe 2/10 tables near us were empty) she took our drink order then did not bring them for 20 minutes although i could see her on her phone at the PCO’s station. Food was good.
Atmosphere: 2
Food: 3
Service: 1
Fajr Amirah
Had a pickup order and Food took over 30 minutes to be ready . It was only 1 person ahead of me and the place didn’t seem that busy. Persons food was wrong (ofc). I’m all for a grace period but the wait was ridiculous. Person up front kept going back and forth and never came out with a bag. I would suggest going to another establishment if you want to save time!
William Betzler
Food was cold and old. Portions were very small. See 5 "wings" below.
Atmosphere: 1
Food: 1
Service: 1
William Boehm
Had good experience before with their burger being hot and juicy. This time it wasn't even lukewarm and they threw the cheese on last minute therefore not melted one bit. I wanted to send it back but didn’t have time. Pretty bad when not crowded and you cant make a cheeseburger correctly.
Atmosphere: 4
Food: 2
Service: 3
Zachary Boren
I have been a loyal customer to this location for a while now and recommended others here too. And for the most part I have nothing but good things to say about this place. However, recently I had a very unaccommodating experience that really rubbed me the wrong way. I'm not sure if I will return, although, I'm doubtful that my decision to return or not, is something that the management of this franchise cares about. They'll do just fine without my business. And for what it's worth, if you do come here, I recommend you get one of their smash burgers. Even though this is a "wing place", the burgers are far better than the wings. Honestly some of the best smash burgers I've had in IN or anywhere else for that matter.
dustin mcguire
Good food and a great place to watch sports and Pay Par veiw.
Absolutely terrible service at the front desk, waited 10 minutes to get greeted, then give the coldest and sauceless wings I've ever had at a bdubs, and the fries were cold, old, and dry with almost no seasoning added, I call back and ask if I could have a refund and explained my situation, and they asked for my card said "alright. It is refunded.", and immediately hung up on me. I clearly expected him not to actually send it and it's been 5 days with no refund, and I call back and ask if I could talk to a manager because I hadn't received the refund yet, and the employee puts me on hold for 20 seconds and hangs up. The worst experience I've ever had at a bdubs, I've never seen such rude people who can't even make up their mistakes when brought to them. Never coming to this location again.
Atmosphere: 1
Food: 1
Service: 1
Davinder Singh
Very bad experience the they gave me half cooked food very bad experience never come back here
Food: 5
Kevin Lawson
Rubbery wings , the service was terrible, someone didn't wipe down the tables very well . I like the look of the place, but man that waiter was void of any personality and we got an Appetizer, but instead of us getting it first we got it with the entire meal . Overall not a good experience. Nothing like wasting 50-60 dollars.
We just tried to have dinner here but we were told they no longer "take reservations" or have a wait list.
Everyone was being told there were no open tables so you just have to wait for one to open. Or two if you need more and then I guess honor system amongst yourselves as to which party sits first? We weren't the only ones to walk out. Must be a new thing??
Very disappointing as we eat here often.
Walked in the door to the counter , guy approached me and asked what I needed , I said i was picking up an order . He then rolled his neck and eyes and real smart responded “ for who “ . Gave me my food , did not say 2 words nor respond . Was absolutely rude ! DONT WORK IF YOU DONT LIKE YOUR JOB . Thankful the food was good . Because the service was terrible
Atmosphere: 2
Food: 4
Service: 1
The staff was so kind and nice 🫶
Atmosphere: 5
Food: 5
Service: 5
I ordered 60 wings on Tuesday for the BOGO and I checked and they only gave me 40 wings, the celery was brown not even fresh, the wings were really dry and had No sauce at all whatsoever. I have visited this place a lot and everytime I go I’ve had bad experience time by time.
Atmosphere: 2
Food: 1
Service: 2
I do not remember our servers name, she had dark hair, and was 30-40. She smelled like cigarettes and was very rude and condescending. We requested we move to another section because we were placed in the corner and could not see any TV and she talked down to my boyfriend as it was an inconvenience for her, although the restaurant was almost completely empty (maybe 2/10 tables near us were empty) she took our drink order then did not bring them for 20 minutes although i could see her on her phone at the PCO’s station. Food was good.
Atmosphere: 2
Food: 3
Service: 1
Had a pickup order and Food took over 30 minutes to be ready . It was only 1 person ahead of me and the place didn’t seem that busy. Persons food was wrong (ofc). I’m all for a grace period but the wait was ridiculous. Person up front kept going back and forth and never came out with a bag. I would suggest going to another establishment if you want to save time!
Food was cold and old. Portions were very small. See 5 "wings" below.
Atmosphere: 1
Food: 1
Service: 1
Had good experience before with their burger being hot and juicy. This time it wasn't even lukewarm and they threw the cheese on last minute therefore not melted one bit. I wanted to send it back but didn’t have time. Pretty bad when not crowded and you cant make a cheeseburger correctly.
Atmosphere: 4
Food: 2
Service: 3
I have been a loyal customer to this location for a while now and recommended others here too. And for the most part I have nothing but good things to say about this place. However, recently I had a very unaccommodating experience that really rubbed me the wrong way. I'm not sure if I will return, although, I'm doubtful that my decision to return or not, is something that the management of this franchise cares about. They'll do just fine without my business. And for what it's worth, if you do come here, I recommend you get one of their smash burgers. Even though this is a "wing place", the burgers are far better than the wings. Honestly some of the best smash burgers I've had in IN or anywhere else for that matter.
Good food and a great place to watch sports and Pay Par veiw.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Restaurantji Recommends
Great place to watch a game.
Atmosphere: 5
Food: 5
Service: 5
Date day
Atmosphere: 5
Food: 5
Service: 5
Absolutely terrible service at the front desk, waited 10 minutes to get greeted, then give the coldest and sauceless wings I've ever had at a bdubs, and the fries were cold, old, and dry with almost no seasoning added, I call back and ask if I could have a refund and explained my situation, and they asked for my card said "alright. It is refunded.", and immediately hung up on me. I clearly expected him not to actually send it and it's been 5 days with no refund, and I call back and ask if I could talk to a manager because I hadn't received the refund yet, and the employee puts me on hold for 20 seconds and hangs up. The worst experience I've ever had at a bdubs, I've never seen such rude people who can't even make up their mistakes when brought to them. Never coming to this location again.
Atmosphere: 1
Food: 1
Service: 1
Very bad experience the they gave me half cooked food very bad experience never come back here
Food: 5
Rubbery wings , the service was terrible, someone didn't wipe down the tables very well . I like the look of the place, but man that waiter was void of any personality and we got an Appetizer, but instead of us getting it first we got it with the entire meal . Overall not a good experience. Nothing like wasting 50-60 dollars.
Atmosphere: 4
Food: 1
Service: 1
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