Worst Steak n Shake on the south side. You are waiting 20 min minimum with an empty store and drive thru. Never has any customers and not sure how it stays open.
Atmosphere: 5
Food: 3
Service: 1
nig her
whoever the new guy is always hook me up and is super dope dude
Ram Ji
Clean restaurant and bathrooms. Food was good and order was accurate. Staff and manager nice and attentive.taste was amazing loved it,
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Sandwich
Ashton Smith
Everyone here is so kind and friendly! And I love their food. Garlic burgers are the best, but the kids love the chicken tenders with milkshakes. But this time wasn’t so great, I didn’t like it that’s much this time.they have to work on there dishes like before.
Atmosphere: 3
Food: 3
Service: 4
Deborah Smith
Beth in drive thru is absolutely the most enthusiastic person they have. She is excellent and always in a great 😃 mood
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger, French Fries, Chili Mac
Hessa Jones
Went through drive-thru. The clerk was nice, the food was done quickly, served piping hot and fresh. Reasonably priced. Great experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger
Miranda Williams
Ordered $70 worth of food. Someone was missing and what we did get was cold. The order was full of onions even though we requested none due to a food allergy. I called Bryce claims that our order wasn't at that location when in fact he knew the exact order I was talking about and I have confirmation on my bank account and life 360 that the order in fact was at that location. I just simply wanted the food replaced since we could not eat it due to food allergies. Now I want my money back since I had to throw it all in the trash. I will be calling corporate Monday.
Atmosphere: 1
Food: 1
Service: 1
Toni Halterman
Certainly not the S'n'S of long ago. I recall the, "We're a restaurant, not a work-a-rant" commercials but now everything is do it yourself. No more, "In sight, it must be right".
Parking: The front row is totally dedicated to curbside pickup and handicap so you have to park in the back of the lot. No big deal for us, but for elderly, pregnant, etc. it could be difficult.
Atmosphere: 1
Food: 3
Service: 2
Amber Long
There is way more bread than meat. If you took the bun off there were large holes where the meat was spread out so far and so thin. Even then the meat was still an inch away from the bread edges on all sides. The bread was also so grease you could barely hold onto it .
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Steak Burger, French Fries
Ethan Rupert
Consistently good and fair prices, friendly staff! Can't ask for more than that
We did pick up. They had a sealed bag that kept the food warm.
Food: 4
Service: 4
Recommended dishes: Steak Burger, French Fries
Anthony Haines
I believe they are under new management and the food is what it used to be prior to COVID. Now they are serving crisp fries that are cooked all the way and salted properly instead of limp soggy fries. My burger was perfect and not smashed. I can’t say enough good things about my recent orders! My family is extremely happy with this location.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Steak Burger
Matt Fields
Shoutout to the customer service at this location! The drive-thru employees always provide top notch service. Of course the food is delicious as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger
Rebekka Wiggins
I haven't had Steak n Shake in awhile and tonight's meal was excellent. Food was great and quick. Shout out to tonight's crew working.
Atmosphere: 5
Food: 5
Service: 5
Melody Killough Dayhuff Culler
Food was good , service was nice , self order unit is weird, it's impersonal
Worst Steak n Shake on the south side. You are waiting 20 min minimum with an empty store and drive thru. Never has any customers and not sure how it stays open.
Atmosphere: 5
Food: 3
Service: 1
whoever the new guy is always hook me up and is super dope dude
Clean restaurant and bathrooms. Food was good and order was accurate. Staff and manager nice and attentive.taste was amazing loved it,
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Sandwich
Everyone here is so kind and friendly! And I love their food. Garlic burgers are the best, but the kids love the chicken tenders with milkshakes. But this time wasn’t so great, I didn’t like it that’s much this time.they have to work on there dishes like before.
Atmosphere: 3
Food: 3
Service: 4
Beth in drive thru is absolutely the most enthusiastic person they have. She is excellent and always in a great 😃 mood
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger, French Fries, Chili Mac
Went through drive-thru. The clerk was nice, the food was done quickly, served piping hot and fresh. Reasonably priced. Great experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger
Ordered $70 worth of food. Someone was missing and what we did get was cold. The order was full of onions even though we requested none due to a food allergy. I called Bryce claims that our order wasn't at that location when in fact he knew the exact order I was talking about and I have confirmation on my bank account and life 360 that the order in fact was at that location. I just simply wanted the food replaced since we could not eat it due to food allergies. Now I want my money back since I had to throw it all in the trash. I will be calling corporate Monday.
Atmosphere: 1
Food: 1
Service: 1
Certainly not the S'n'S of long ago. I recall the, "We're a restaurant, not a work-a-rant" commercials but now everything is do it yourself. No more, "In sight, it must be right".
Parking: The front row is totally dedicated to curbside pickup and handicap so you have to park in the back of the lot. No big deal for us, but for elderly, pregnant, etc. it could be difficult.
Atmosphere: 1
Food: 3
Service: 2
There is way more bread than meat. If you took the bun off there were large holes where the meat was spread out so far and so thin. Even then the meat was still an inch away from the bread edges on all sides. The bread was also so grease you could barely hold onto it .
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Steak Burger, French Fries
Consistently good and fair prices, friendly staff! Can't ask for more than that
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We did pick up. They had a sealed bag that kept the food warm.
Food: 4
Service: 4
Recommended dishes: Steak Burger, French Fries
I believe they are under new management and the food is what it used to be prior to COVID. Now they are serving crisp fries that are cooked all the way and salted properly instead of limp soggy fries. My burger was perfect and not smashed. I can’t say enough good things about my recent orders! My family is extremely happy with this location.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Steak Burger
Shoutout to the customer service at this location! The drive-thru employees always provide top notch service. Of course the food is delicious as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger
I haven't had Steak n Shake in awhile and tonight's meal was excellent. Food was great and quick. Shout out to tonight's crew working.
Atmosphere: 5
Food: 5
Service: 5
Food was good , service was nice , self order unit is weird, it's impersonal
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Steak Burger, French Fries, Triple Steakburger 3x Cheese Combo
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