Harold's Chicken Shack #30

Catfish is not real catfish. It is a Vietnamese fish called Swai which is a cheaper fish and they are selling it as the higher priced catfish we are used to. Notice the texture difference. And then there's an extra charge for mild sauce. This will be my last time ordering from here.

I appreciate that this harolds hasn't fallen off. I drive past 3 other harolds that have started cutting corners and you can tell when you order making the food not worth it. They stick to the harolds playback here!

Since when do you have to pay for Sauce or Lemon pepper?

Rude rude rude
Food was mid

Ordered online and my food was ready at the time they said would be ready.

I ordered some food on DoorDash and where I actually picked it up myself which I feel that is very quick so I went into the location. The cashier had a nasty attitude with me because I told him I ordered my food off DoorDash oh just go down to the other window, so I proceeded, went to the person that gives you out the food. The person legally want to argue with me for no reason I showed them the app where I ordered on DoorDash. They asked me why I could not Confirm the order because I told him it was my personal order and I’m not actually a DoorDash driver so the attitude of the staff there could’ve been a little bit better. Overall the food actually was not bad and I like the food, but the attitude could’ve been just a little bit better than they were Thank you for the food but not the bad attitude. Customer Service goes a long.

Long wait. Place your order at least 20 min prior. Ask for your chicken hard fried. Asked for extra mild sauce. Looked regular to me. Decent.

Never have I ever been charged $1 for lemon pepper $1 for hot sauce and $1 for mild sauce!!!! I can understand if I asked for extra but to be charged for this outright is unheard of! An $11.99 order rang up to nearly$16! These prices are too high and I definitely will not be returning to a restaurant that charges for every condiment that as a Harold’s customer for over 20 years has never paid for! Disgusting

To say I’m disappointed is an understatement. I ordered a LARGE gizzard and was shocked to say the least when I was able to count the on my two hands! Along with the misleading size of the gizzards and the skimpy stingy portions, I was also disappointed to find the 9 gizzards they gave me were barely fried hard and poorly seasoned, the price was 9.99 so just know they’re charging you a little over a dollar per gizzard. Upon calling I found no understanding and was rushed off the phone. Will not be returning to such a stingy restaurant and you shouldn’t either!!

The cashier/owner is very rude and extremely unprofessional. I’ve encountered this unprofessional service more than once at this location.

Atmosphere: 1

Food: 1

Service: 1

Not good at all. Also very salty. They fries taste under cooked.

Food: 2

Great place to eat food is on point.

Food: 5

Service: 5

They don’t wash there hands and they cooking they chicken and fish in the same grease and who tf charge for hot sauce that’s supposed to come with your order

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Wings

I ordered through Uber eats. My order was for catfish fillets but instead the fish was swai and I tried to call and address the problem with once my order was delivered and they don’t answer the phone . I’ve also been trying to call today still no answer. I have fished all my life and I cook I know the difference between catfish and other fish. What they gave me was thin mush fish unlike catfish which is thick and flaky and the taste is significantly different

Food: 2

Service: 1

Even if you call ahead of time expect at least an hour+ wait. Do not look over this review you will regret it. Unfortunately this isn't the first time this has happened. I gave them the benefit of a doubt but it’s the same thing. Slow service with no help. Food is subpar. Stay away from this place, trust me.

Ps. They also took and charged me for an incorrect order. This place is the worst. Don’t come here unless you want a headache. I know I’m not going back.

Atmosphere: 1

Food: 2

Service: 1