I walked in and noticed immediately how out of sync the staff is with each other. No one had a clue what order the others were working on. I waited a long time for my food, and the place wasn't busy. And then to top it all off, the burger was cold and after a couple bites, it was tossed out of the window to the wild animals traveling down the highway. The fries had been sitting for quite a spell, which was obvious from their hardened texture and tough chewing. On a positive note, they all got along with each other. There wasn't any screaming or foul aura in the place. I would suggest a few classes for the manager to help her better understand how important time management skills and strategy are... I'm not saying i won't be back..
Atmosphere: 4
Food: 1
Service: 1
Anothey Wimmer
Good ice cream
Mark Jackson
I stopped at the Hartford City location burger king and was fortunate enough to have a women by the name of Sherry in the drive thru, take our order. Extremely pleasant, polite and cheerful. She took extra care to make sure I had a great order, the proper change and any extras or condiments I may have needed. She was a breath of fresh air in the food and service industry. Great Job Sherry. Way to set a great example for everyone!!!
Food: 3
Service: 5
Blake Whitmer
We went in there for dinner after some traveling the women’s bathroom had sewage all on the floor coming out of the toilet as soon as that was seen we left and didn’t eat there
Atmosphere: 1
Kyle Franklin
Put an order in online to avoid having to wait. No one else in line or inside and still have to sit and wait for over 15minutes
Mark Beaty
The food was really good and hot but the drinks didn't taste good. The service was ok but the lady seemed down I didn't see her smile once so that sucked but she was very polite. And atmosphere was ok but the metal chairs made me feel like they were jail chairs and the dining room has looked the same for like 15 years at least. It's ok but seems bland.
Atmosphere: 3
Food: 4
Service: 4
Sean Cavanaugh
We went through drive thru today around 12:45. We ordered food no problem. We got to the window I asked to add something to the order and the lady who was helping us (Her name was Gray) sighed and was extremely rude because of this simple request. This was extremely unacceptable and extremely poor customer service. The entire reason she and others are working there is for customer service. If it is not for customer spending you would not have a job. I will be reporting this poor customer service to corporate. I will not spend money at this location period. I will ensure everyone I know knows about this extremely poor customer service.
DnJ Trigga
Love this place there 3 for 7 is a game changer lol
I walked in and noticed immediately how out of sync the staff is with each other. No one had a clue what order the others were working on. I waited a long time for my food, and the place wasn't busy. And then to top it all off, the burger was cold and after a couple bites, it was tossed out of the window to the wild animals traveling down the highway. The fries had been sitting for quite a spell, which was obvious from their hardened texture and tough chewing.
On a positive note, they all got along with each other. There wasn't any screaming or foul aura in the place.
I would suggest a few classes for the manager to help her better understand how important time management skills and strategy are...
I'm not saying i won't be back..
Atmosphere: 4
Food: 1
Service: 1
Good ice cream
I stopped at the Hartford City location burger king and was fortunate enough to have a women by the name of Sherry in the drive thru, take our order. Extremely pleasant, polite and cheerful. She took extra care to make sure I had a great order, the proper change and any extras or condiments I may have needed. She was a breath of fresh air in the food and service industry. Great Job Sherry. Way to set a great example for everyone!!!
Food: 3
Service: 5
We went in there for dinner after some traveling the women’s bathroom had sewage all on the floor coming out of the toilet as soon as that was seen we left and didn’t eat there
Atmosphere: 1
Put an order in online to avoid having to wait. No one else in line or inside and still have to sit and wait for over 15minutes
The food was really good and hot but the drinks didn't taste good. The service was ok but the lady seemed down I didn't see her smile once so that sucked but she was very polite. And atmosphere was ok but the metal chairs made me feel like they were jail chairs and the dining room has looked the same for like 15 years at least. It's ok but seems bland.
Atmosphere: 3
Food: 4
Service: 4
We went through drive thru today around 12:45. We ordered food no problem. We got to the window I asked to add something to the order and the lady who was helping us (Her name was Gray) sighed and was extremely rude because of this simple request. This was extremely unacceptable and extremely poor customer service. The entire reason she and others are working there is for customer service. If it is not for customer spending you would not have a job. I will be reporting this poor customer service to corporate. I will not spend money at this location period. I will ensure everyone I know knows about this extremely poor customer service.
Love this place there 3 for 7 is a game changer lol
Ok for Hartford city
Fast. Good service
Restaurantji Recommends
Sad... this BK at one time was good. But it has really gone down
Service is fast and food is almost always correct.
Chicken sandwich bread was hard and the second bread was soggy 😡
Good place to stop. Well run. Food was as expected and made correctly even with a group of more than 10. Bathrooms could use some work.
Not very many friendly employees
Loading...