Slow service, and food is not fresh and poor customer service at this location.
Atmosphere: 1
Food: 1
Service: 1
Steven Dewey
Waited for over 30 minutes in the drive thru for our food to come out luke warm and soggy.. will not be returning
Atmosphere: 1
Food: 1
Service: 1
Anders Mcmillan
The staff is friendly and welcoming.
EyezWideShut123
Been real slow lately and last time I was they're was waiting forever in drive-thru while Inside who came later than I did were getting served first I had to leave my car go inside from the parking lot to get my food
Jasmine Jackson
Just left Burger King. The employee was extremely rude. Waited 20 minutes to order . When we finally got to the speaker the employee went on to say they were short staffed and only taking two orders. As we began to order she yells. I just said we were short staffed. My bf tried to calmly tell her not to be rude and it was no need. She told us we can go somewhere else. I have never in 43 years been treated like this. I have been in her shoes and never been rude and abrasive to a customer. I will be calling cooperate.
Jodie Bates
The workers were very rude and disrespectful. They didnt seem like they wanted to work.
Johnnie Rideout
I ordered a ham and cheese croissanwich. A ham, egg and cheese croissanwich and some other foods in the drive through. Got home to discover the first sandwich had an egg and bread only and the second sandwich had a piece of ham and bread only. (The whopper meal was ok). I immediately took it back, told them what happened and provided my receipt which had my order on it. They refixed my food, but it should not have taken two trips from Portage to Hobart to be served what I ordered and paid for ! If you ho through drive thru check your food because mess up orders all the time.
Atmosphere: 1
Food: 1
Service: 1
Terrance Cano
They didn’t have a lot of what we asked for.
james Richkus
Have this Burger King many chances since I live close and I’m aware everyone has a bad day. They are constantly out of something. Food is never fresh. Food is usually wrong to some degree. They never include napkins and often times forget to give a straw. This was a double whopper that was supposed to have lettuce mayo and ketchup on it. Tried calling even and nobody answered. I’ll not going there to argue with someone about it who has an iq of 7z This was my last order there and I just pray they go out of business and something worth while opens.
Atmosphere: 1
Food: 1
Service: 1
Sara Hodges
This place and the lake station Burger King I will never go to again. Horrible service. Horrible food. Just need an entire new staff or something at both locations
Gave them many chances. Food is always old, chicken refried, fries cold, and sometimes I go there and be told their system is down for an hour. Last but not least, my wife went there today to pick up a mobile order, waited in line for 40 minutes, then was handed a bag missing 2 8PC chicken fries. When she let the lovely staff know, instead of owning up to their mistake, they proceeded to argue and say they put them in the bag. I don’t know where corporate is or how this location is allowed to operate. What an absolute joke.
Atmosphere: 1
Food: 1
Service: 1
Neko X
Manager took my order though the drive-thru I asked for specific topping for my whopper and then ordered the rest of my food and upon getting home, I discovered he just picked the topping off an already made burger and I know so because there was residue from the previous topping and I could taste them still.. Imagine I was allergic.. I brung the burger back, told him what happened and he rolled his eyes and went in the back as I'm asking if I could get a second as my girlfriends food was now cold and for the troubles of the multiple trips.. His service is so abysmal and I'm appalled he couldn't even give us another and that was the bare minimum he could have done as I wasn't asking for much and I truly believe that man does not have the capabilities to be a manager.. So much disrespect.. I will never eat burger King again.. it's people like him who give burger king a bad name.. it's a shame. No one would want to eat after being disrespected like that especially if it was made by the guy who disrespected you.. He has a terrible quality standard. The place is ready for a well needed redux.. has been.
Atmosphere: 1
Food: 1
Service: 1
DAVID snyder
It's burgerking in Indiana.
Food: 3
Service: 3
Hector Santiago
This is hands-down the worst Burger King I have ever been to in my entire life and I grew up in East Chicago the Burger King out there is better when it was when it was open have to be before the fire I ordered on the mobile app got to the restaurant about 10 minutes after it said my food should’ve been done Pulled up to the drive-through. It’s about 12:10 in the afternoon there was nobody in line at the drive-through nobody inside the restaurant I pulled up to the drive-through speaker. She got on and said if I could hold a few minutes I said OK. I sat there for about another two minutes. She asked about what I would like to get. I told her that I had a mobile order that I had put in and she asked me the name and I gave her my name and she asked me to pull to the window When I got to the window. I sat at the drive-through window for about another 10 minutes waiting for my food to be prepared when I got it I drove home. I ordered the original chicken sandwiches, which are my favorite from Burger King and I love Burger King so don’t get me wrong. I’m not just hating on them. I go there all the time. The chicken sandwiches were overdone look like they were already cooked and then thrown back into the oil to make them hot and then made me sit there to make it look like they’re making them fresh like I said there was no customers there when I got there so I don’t know what the holdup was but this place always has a long wait for food, no matter what time of day and the quality of food. The preparation is ridiculous. I know people from the peanut gallery gonna start saying well then don’t go there I won’t be going I only went there because of convenience. I’ll have to find another Burger King in the area maybe Lake Station or Portage the employees were polite. It’s just they took forever to get my food and then it was overcooked and just nasty
Atmosphere: 1
Food: 1
Service: 1
Jeff Duckson
Please fire everyone in this location. It's inexcusable to serve inedible food...
Slow service, and food is not fresh and poor customer service at this location.
Atmosphere: 1
Food: 1
Service: 1
Waited for over 30 minutes in the drive thru for our food to come out luke warm and soggy.. will not be returning
Atmosphere: 1
Food: 1
Service: 1
The staff is friendly and welcoming.
Been real slow lately and last time I was they're was waiting forever in drive-thru while Inside who came later than I did were getting served first I had to leave my car go inside from the parking lot to get my food
Just left Burger King. The employee was extremely rude. Waited 20 minutes to order . When we finally got to the speaker the employee went on to say they were short staffed and only taking two orders. As we began to order she yells. I just said we were short staffed. My bf tried to calmly tell her not to be rude and it was no need. She told us we can go somewhere else. I have never in 43 years been treated like this. I have been in her shoes and never been rude and abrasive to a customer. I will be calling cooperate.
The workers were very rude and disrespectful. They didnt seem like they wanted to work.
I ordered a ham and cheese croissanwich. A ham, egg and cheese croissanwich and some other foods in the drive through. Got home to discover the first sandwich had an egg and bread only and the second sandwich had a piece of ham and bread only. (The whopper meal was ok). I immediately took it back, told them what happened and provided my receipt which had my order on it. They refixed my food, but it should not have taken two trips from Portage to Hobart to be served what I ordered and paid for ! If you ho through drive thru check your food because mess up orders all the time.
Atmosphere: 1
Food: 1
Service: 1
They didn’t have a lot of what we asked for.
Have this Burger King many chances since I live close and I’m aware everyone has a bad day. They are constantly out of something. Food is never fresh. Food is usually wrong to some degree. They never include napkins and often times forget to give a straw. This was a double whopper that was supposed to have lettuce mayo and ketchup on it. Tried calling even and nobody answered. I’ll not going there to argue with someone about it who has an iq of 7z This was my last order there and I just pray they go out of business and something worth while opens.
Atmosphere: 1
Food: 1
Service: 1
This place and the lake station Burger King I will never go to again. Horrible service. Horrible food. Just need an entire new staff or something at both locations
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Gave them many chances. Food is always old, chicken refried, fries cold, and sometimes I go there and be told their system is down for an hour. Last but not least, my wife went there today to pick up a mobile order, waited in line for 40 minutes, then was handed a bag missing 2 8PC chicken fries. When she let the lovely staff know, instead of owning up to their mistake, they proceeded to argue and say they put them in the bag.
I don’t know where corporate is or how this location is allowed to operate. What an absolute joke.
Atmosphere: 1
Food: 1
Service: 1
Manager took my order though the drive-thru I asked for specific topping for my whopper and then ordered the rest of my food and upon getting home, I discovered he just picked the topping off an already made burger and I know so because there was residue from the previous topping and I could taste them still.. Imagine I was allergic.. I brung the burger back, told him what happened and he rolled his eyes and went in the back as I'm asking if I could get a second as my girlfriends food was now cold and for the troubles of the multiple trips.. His service is so abysmal and I'm appalled he couldn't even give us another and that was the bare minimum he could have done as I wasn't asking for much and I truly believe that man does not have the capabilities to be a manager.. So much disrespect.. I will never eat burger King again.. it's people like him who give burger king a bad name.. it's a shame. No one would want to eat after being disrespected like that especially if it was made by the guy who disrespected you.. He has a terrible quality standard. The place is ready for a well needed redux.. has been.
Atmosphere: 1
Food: 1
Service: 1
It's burgerking in Indiana.
Food: 3
Service: 3
This is hands-down the worst Burger King I have ever been to in my entire life and I grew up in East Chicago the Burger King out there is better when it was when it was open have to be before the fire I ordered on the mobile app got to the restaurant about 10 minutes after it said my food should’ve been done Pulled up to the drive-through. It’s about 12:10 in the afternoon there was nobody in line at the drive-through nobody inside the restaurant I pulled up to the drive-through speaker. She got on and said if I could hold a few minutes I said OK. I sat there for about another two minutes. She asked about what I would like to get. I told her that I had a mobile order that I had put in and she asked me the name and I gave her my name and she asked me to pull to the window When I got to the window. I sat at the drive-through window for about another 10 minutes waiting for my food to be prepared when I got it I drove home. I ordered the original chicken sandwiches, which are my favorite from Burger King and I love Burger King so don’t get me wrong. I’m not just hating on them. I go there all the time. The chicken sandwiches were overdone look like they were already cooked and then thrown back into the oil to make them hot and then made me sit there to make it look like they’re making them fresh like I said there was no customers there when I got there so I don’t know what the holdup was but this place always has a long wait for food, no matter what time of day and the quality of food. The preparation is ridiculous. I know people from the peanut gallery gonna start saying well then don’t go there I won’t be going I only went there because of convenience. I’ll have to find another Burger King in the area maybe Lake Station or Portage the employees were polite. It’s just they took forever to get my food and then it was overcooked and just nasty
Atmosphere: 1
Food: 1
Service: 1
Please fire everyone in this location. It's inexcusable to serve inedible food...
Atmosphere: 1
Food: 1
Service: 1
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