Terrible customer service from the morning/evening crew, all they do is talk, did a DoorDash delivery waited 45 minutes for 3 hard shell tacos, and a Fresca and they had the Fresca sitting out when we arrived and it was already half way melted whenever they finally finished the order and I had to ask them to remake the drink. Night shift crew is amazing, but the morning/evening shift could do so much better. It was packed inside the store and most people were still waiting for their food. Definitely don’t recommend going or ordering from this Taco Bell for lunch just wait till dinner.
Atmosphere: 1
Food: 1
Service: 1
Audrey Eickelberger
One hour and 15 min waited for 2 tacos and a Fiesta potatoes on Aug 5, 25. This is not the first time this has happened. Seriously need to do something with this location. I dont want to be mean but this is the worst taco bell I've ever been to. To add on Aug 6 went in to pick up a delivery and heard G.D. being used in the kitchen while I was in lobby.
Service: 1
Elizabeth Brooks
Not to be dramatic, but the burrito I just had quite possibly ruined my life.
Atmosphere: 1
Food: 1
Service: 1
Jason H
Always gets my order wrong. Like im literally allergic to jalapeño an they have the sauce on items that I ALWAYS ask to have it taken off and its like a joke or something because they put extra? Im not really sure. But I ordered 5 of that item and the manager was actually mad that I came back with my receipt for 5 more of them made right. Just be real specific with your order accommodations, and repeat them, especially if your not able to eat the food if its not made right and drive 10+ miles from wheatland and back.
Atmosphere: 3
Food: 1
Service: 1
PASTOR ERIC
It was ok, but not superior by any means for a Taco Bell. Consistancy is important, yet there seems to be none. Very little meat.
Atmosphere: 5
Food: 3
Service: 5
Daniel Hedinger
So 3rd time in a year ive used my short lunch break to run to get food from your establishment and they are not open 2 hours after when posted they would be open its disgraceful
Atmosphere: 1
Food: 1
Service: 1
JD Byers
Drive thru always take forever even when there's 3 cars and lobby's closed when lobby is open it's just as long service sucks they are rude to there customers and the food still comes out cold After waiting 30 minutes
Atmosphere: 1
Food: 2
Service: 1
Michael Chamu
Not many places here in Jasper and other cities nearby have restaurants that stay open late. Taco Bell is one of the few places here where I’ve noticed that the quality is improved during the night. Arrived here at this Taco Bell around one hour before closing and our order came out efficiently and fast; They also asked if we wanted any sauces which many restaurants forget to ask. When we arrived back home and opened the tacos up, we noticed that some of the hard shell tacos were a bit soggy and would stick onto the wrapper. The other tacos were good and were easy to grab from the wrapper. Overall great place to get a quick bite at night and enjoy some tacos.
Atmosphere: 4
Food: 3
Service: 4
Toni eirwin
I was just called a liar after ordering 12 tacos half with lettuce and half without. All 12 had lettuce!!
Atmosphere: 1
Savannah
They took over 20 minutes to make our food. Then they didn’t even make our food correctly. While we were waiting for our food they locked both entrances, which they can’t legally do while there are customers inside. I get that they are short staffed but they need to focus on more than just the drive through. Make the food in the order that they come in. Their night shift crew is way better!
After all day at the water park, 28 minutes later and 7 drive through orders done finally done. Snooty staff, at 2100 (9) on a Sunday running out of chips and nuggets? Only doing one side of the work station is absolutely unacceptable. Will NEVER RETURN AGAIN not even an apology for extended time waiting. Not an update had to lean over the counter just to get an update of blank stares.
Atmosphere: 3
Food: 2
Service: 1
Emily Scott
We were going to dine in, but it took so long for them to get our food to us that we ended up just leaving when we FINALLY got our food.
Atmosphere: 1
Food: 3
Service: 1
Vickie McHenry
Food wasn't wrapped and lid was not on my pinto and cheese. My husband got some form of potatoes instead of black beans and rice. Food was cold 🥶.
Atmosphere: 2
Food: 2
Service: 2
Jon Bond
Went thru drive thru late. Order was screwed up but didn't feel like going back to fix it.
Atmosphere: 3
Food: 4
Service: 2
Ben Mathias
Jackie has a great store and she’s making great progress. Daniel made our order right without hesitation. Some places can take notes from this place
Terrible customer service from the morning/evening crew, all they do is talk, did a DoorDash delivery waited 45 minutes for 3 hard shell tacos, and a Fresca and they had the Fresca sitting out when we arrived and it was already half way melted whenever they finally finished the order and I had to ask them to remake the drink. Night shift crew is amazing, but the morning/evening shift could do so much better. It was packed inside the store and most people were still waiting for their food. Definitely don’t recommend going or ordering from this Taco Bell for lunch just wait till dinner.
Atmosphere: 1
Food: 1
Service: 1
One hour and 15 min waited for 2 tacos and a Fiesta potatoes on Aug 5, 25. This is not the first time this has happened. Seriously need to do something with this location. I dont want to be mean but this is the worst taco bell I've ever been to. To add on Aug 6 went in to pick up a delivery and heard G.D. being used in the kitchen while I was in lobby.
Service: 1
Not to be dramatic, but the burrito I just had quite possibly ruined my life.
Atmosphere: 1
Food: 1
Service: 1
Always gets my order wrong. Like im literally allergic to jalapeño an they have the sauce on items that I ALWAYS ask to have it taken off and its like a joke or something because they put extra? Im not really sure. But I ordered 5 of that item and the manager was actually mad that I came back with my receipt for 5 more of them made right.
Just be real specific with your order accommodations, and repeat them, especially if your not able to eat the food if its not made right and drive 10+ miles from wheatland and back.
Atmosphere: 3
Food: 1
Service: 1
It was ok, but not superior by any means for a Taco Bell. Consistancy is important, yet there seems to be none. Very little meat.
Atmosphere: 5
Food: 3
Service: 5
So 3rd time in a year ive used my short lunch break to run to get food from your establishment and they are not open 2 hours after when posted they would be open its disgraceful
Atmosphere: 1
Food: 1
Service: 1
Drive thru always take forever even when there's 3 cars and lobby's closed when lobby is open it's just as long service sucks they are rude to there customers and the food still comes out cold After waiting 30 minutes
Atmosphere: 1
Food: 2
Service: 1
Not many places here in Jasper and other cities nearby have restaurants that stay open late. Taco Bell is one of the few places here where I’ve noticed that the quality is improved during the night. Arrived here at this Taco Bell around one hour before closing and our order came out efficiently and fast; They also asked if we wanted any sauces which many restaurants forget to ask. When we arrived back home and opened the tacos up, we noticed that some of the hard shell tacos were a bit soggy and would stick onto the wrapper. The other tacos were good and were easy to grab from the wrapper. Overall great place to get a quick bite at night and enjoy some tacos.
Atmosphere: 4
Food: 3
Service: 4
I was just called a liar after ordering 12 tacos half with lettuce and half without. All 12 had lettuce!!
Atmosphere: 1
They took over 20 minutes to make our food. Then they didn’t even make our food correctly. While we were waiting for our food they locked both entrances, which they can’t legally do while there are customers inside. I get that they are short staffed but they need to focus on more than just the drive through. Make the food in the order that they come in. Their night shift crew is way better!
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
After all day at the water park, 28 minutes later and 7 drive through orders done finally done. Snooty staff, at 2100 (9) on a Sunday running out of chips and nuggets? Only doing one side of the work station is absolutely unacceptable. Will NEVER RETURN AGAIN not even an apology for extended time waiting. Not an update had to lean over the counter just to get an update of blank stares.
Atmosphere: 3
Food: 2
Service: 1
We were going to dine in, but it took so long for them to get our food to us that we ended up just leaving when we FINALLY got our food.
Atmosphere: 1
Food: 3
Service: 1
Food wasn't wrapped and lid was not on my pinto and cheese. My husband got some form of potatoes instead of black beans and rice. Food was cold 🥶.
Atmosphere: 2
Food: 2
Service: 2
Went thru drive thru late. Order was screwed up but didn't feel like going back to fix it.
Atmosphere: 3
Food: 4
Service: 2
Jackie has a great store and she’s making great progress. Daniel made our order right without hesitation. Some places can take notes from this place
Atmosphere: 5
Food: 5
Service: 5
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