Chipotle Mexican Grill

1620 Veterans Pkwy, Jeffersonville
(463) 634-1276

Recent Reviews

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GlitterFactory 1

Another great meal at Chipotle. I ordered the Barbacoa beef... it was close to closing, and there was a little more than a serving... the server said, this is it for the night, do you mind if I put the rest in your bowl.... heck yeah, thank you sir. And the cashier helped me understand the rewards better, and how to get to it so I can scan and get points too. Great team at this location! Chips n salsa a must. If you like guacamole, I've never heard anyone complain about Chipotle's guacamole. Thank you again Chipotle.

Atmosphere: 5

Food: 5

Service: 5

Jessica Moody

On July 2, 2025, I chipped my tooth on food I purchased from this Chipotle location. Less than 30 minutes later, I went online and reported the incident through Chipotle’s official website. Their insurance company, Broadspire, denied my claim for “lack of proof” even though I provided dental records, receipts, and clear documentation.

The insurance agent handling my claim failed to communicate and only sent me a denial email when I asked for an update. My address was also listed incorrectly on all claim documents, despite me giving them the correct information.

This entire experience has been frustrating and disappointing. I want other customers to know how serious situations like this are handled.

— Jessica

tina satchel

Really good little branch/franchise or whatever. Fresh ingredients, good portion, great service.

Atmosphere: 5

Food: 5

Service: 5

Anna A.

Love this chipotle so clean and the workers are so nice it’s really calm and they don’t play abt portion size

Atmosphere: 5

Food: 5

Service: 5

Rue Geary

I used to enjoy the food until today. Steak was nothing but fat grissel . Had to spit out. So sad. I did call manger. They said they have no control over what is delivered to them to serve us. They said I could come get another bowl. No thanks. If you don't know what your are serving your customers then you need to shut down your business. Yes they offer new food. Why would I go back for same stuff I was just served.

Food: 1

mac man

While food is good it is now way overpriced.
Charge extra for queso (free at Qdoba)
Charge extra for sour guacamole (free at Qdoba)
2 brisket bowls almost $40 at chipotle
2 dinners at Qdoba 14 dollars less.
Food quality is same.

Atmosphere: 3

Food: 4

Service: 5

Trey Jenkins

The inside is dirty, staff is always extremely rude & the last thing you ever want to do is order online from this location. You will receive 1/3 of the portion you are supposed to.

Atmosphere: 1

Food: 1

Service: 1

Abigail Bates

I’ve been here in store before too and it’s better but they still skimp on proportions. If you’re going to order from here, order in store though. They know you won’t notice if they skimp your takeout orders, and if they dont put all the toppings on it. All three of our takeout orders were missing at least two toppings each.

Atmosphere: 1

Food: 1

Service: 1

930dford

Inconsistent food portions and preparation. Sometimes workers completely fill bowls, sometimes they give skimpy portions. Sometimes the food is perfect, and sometimes the beans are under cooked and the meat too salty.

Atmosphere: 5

Food: 3

Service: 3

Recommended dishes: Wholesome Bowl

John Baker

This location is a shame. I don't have crazy or unrealistic expectations, but I do expect common sense. Every single time I get a carry out order, my burrito is an absolute mess and almost impossible to eat. If I am paying close to $20 for a damn burrito, it should be a burrito, not a disaster wrapped in foil. I guess I haven't learned my lesson with carryout with this Chipotle. I really do love Chipotle and have had so many great experiences, but this one ain't it. Chips are 50% stale every single time as well. Staff is 50% great 50% shit, depends on the shift. There are many little things that are subpar, but i don't expect perfection, I will deal with those little things and still come back and enjoy the stuff that isn't bad. But cmon man... serve a burrito as it should be. Not a pile of slop for $20. My order is so simple, no excuse of why it should be a mess. Chicken, rice, queso, pico, hot salsa, and guac.. that's it. No double meat or extra rice or anything. Find some staff that gives a damn please. It will go a long way.

I work 2 minutes from this location and eat it often during the day shift. I rarely have any issues. It's always when I pick some up after the gym in the evening. Every. Single. Time.

Atmosphere: 1

Food: 1

Service: 1

Eddie n Sarah Bentley

Fast service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito

Joshua Bennett

Always fast. Never had a bad experience there. Polite staff

Atmosphere: 5

Food: 5

Service: 5

Gloria Shoemaker

Just rude Manager and workers. Won’t be back.

Cheryl Bargo

I always order a Chicken Bowl with white rice, corn salsa, queso, shredded cheese, chicken. Pinto beans, salsa verde, small queso and sour cream on the side. And a bottle of mexixan Coca-Cola.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadilla, Tortilla on the Side, Side of Queso Blanco

DEATH SHOT

My burrito is wrapped horribly, I’ve been here twice and it was horrible both times.

Atmosphere: 1

Food: 1

Service: 3

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