Went here on Thursday. My mom wanted to dine in. This McDonald's is always a mess. But I said okay. Our order had 3 wrong items. And there was no ketchup or salt for customers for dine in. The ketchup dispenser was empty. Our food was sat forever before we recieved it. And I asked 4 times for ketchup. For 3 meals I was given 4 small packets of ketchup. I pointed out we had three meals. And she rolled her eyes and walked away. Ketchup dispenser was never refilled. This is a burger place! Kinda absolute minimum expectation. The staff ignored me and never gave me any ketchup. And left me standing there. Guess it was funny for them. And one of my wrong menu items was a wrong sized cup and the lady working the front all but threw the cup at me and said bye. We took our food to go. I will be putting this review everywhere I can because the experience this day was DISGUSTING. APPALLING behavior from your employee McDonald's. This location always struggles, but absolutely unexceptable. We paid over almost 40 dollars for a dine in cold meal that was wrongly made with incorrect items and couldn't even get condiments or be treated even okayish. I just can't say enough how actually disrespectful your staff was. Terrible. Treat people better.
Atmosphere: 1
Food: 1
Service: 1
Eva Wolfe
If I could give 0 stars I would sat in the drivethru for 10 mins with an already placed mobile order and no one would say anything . Honked the horn multiple times . Said hello multiple times and yet no one would say anything . And I know their open considering I have been there multiple times at this hour
Atmosphere: 1
Food: 1
Service: 1
Christopher Robinson
11/18 7:48pm: I asked for a McFlurry, but they handed me a sundae with crushed cookies tossed on top. Am I supposed to mix it myself after paying full price?
cindy mathis
Service was very very slow
Atmosphere: 3
Food: 4
Service: 2
Justin Caesar
That mcrib ain't nothing anymore. Everything else was cold and the cheeseburger looked like someone put their thumb in it
Atmosphere: 1
Food: 1
Service: 1
Ben Mayberry
This is the worst McDonald's on the planet the bald guy running night shifts in the blue shirt is very rude and nasty Do not go here I fear for your safety. I ordered a large hot mocha for my wife they gave me a cold one so I ask if he would replace it with the correct item and he called me a liar I showed him the receipt he said the machine was turned off so I asked for a refund he said that he can't do a refund that I would have to return in the morning for a refund then he got hostile and I left i called in the morning and they have their phone turned off I won't return to any McDonald's until he is fired if you want to leave a review go to maps and contribute cause google doesn't have reviews in search anymore or McDonald's has it turned off I review alot I'm in the top 10% of food reviews please guys don't go here this place is a ticking time bomb of violence and it's only matter of time before one of these employees hurts someone if you go be safe use drive through and don't engage if something is made wrong there another McDonald's a mile or two down the road this one isn't safe! This was a manager. I door dash as well and won't dash to anymore McDonald's either and that's going hurt my rating and I'll make less money but it is not worth my life McDonald's has a serious issue at this location. I am begging corporate to look into this franchise they are going to get McDonald's in a real bad pickle.
Atmosphere: 1
Food: 1
Service: 1
Alex Cooley
Understaffed. Had to wait 15 minutes for my food that they lost the ticket for.
Atmosphere: 1
Food: 1
Service: 1
Macie Boyd
The manager was touching the food with her bare hands using the same hand to cover her mouth when coughing. I hate calling people out but it’s my food and that’s gross.
Atmosphere: 1
Food: 1
Service: 1
isobel wesley
i wish they'd bring back the mcshrimp
Atmosphere: 5
Food: 1
Service: 1
William J.
12:30pm Sunday 10/26/2025, double cheeseburger - add mayo - was cold (unmelted cheese, cold meat) and had at least a double dose of mayonnaise (the amount of mayo was so much it covered the inside and outside of the burger and most of the wrapper), no salt on fries (which were fresh) and a 6pc nugget - took 14 minutes from ordering to departing. I wish this location would pay a wage that would attract a quality of employee that was committed to doing the job & would stay. This is my closest location, and I should stop being surprised. 😑 I guess I just need to quit ordering here.
Placed a delivery order from Door Dash. The driver gets there and no order was prepared. Then they canceled it and asked to me re-order it. The order was fulfilled by a different location. Total mismanagement. Will not use again.
Atmosphere: 1
Food: 1
Service: 1
Nights In Egypt
Lady at window to receive payment NEVER did say GOOD MORNING or smile. 🫤
Ordered caramel macchiato which wasn't sweet or creamy. More like black coffee. Visiting from Houston. Normally don't leave bad reviews.
Food: 1
Service: 1
Alicia Derrigner
Went through the drive through and had to wait forever for my food then they had to go back three times because they forgot something. Then I get home just to find out they forgot a complete meal. This is one of the worst McDonald’s I’ve been to. The food was cold and the staff were rude.
Atmosphere: 1
Food: 2
Service: 1
Andrew Smith
Just in case anybody's wondering, the new management has not improved anything. It's still hands down, the worst location in town. Food consistently takes forever while somehow simultaneously tasting like it has been sitting way past it's prime. Save your money or go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Cheryl
Sunday afternoon pickup. Waited over 15 minutes. Worst McDonalds experience ever. Someone needs to look at this location and help them all!!!
Went here on Thursday. My mom wanted to dine in. This McDonald's is always a mess. But I said okay. Our order had 3 wrong items. And there was no ketchup or salt for customers for dine in. The ketchup dispenser was empty. Our food was sat forever before we recieved it. And I asked 4 times for ketchup. For 3 meals I was given 4 small packets of ketchup. I pointed out we had three meals. And she rolled her eyes and walked away. Ketchup dispenser was never refilled. This is a burger place! Kinda absolute minimum expectation. The staff ignored me and never gave me any ketchup. And left me standing there. Guess it was funny for them. And one of my wrong menu items was a wrong sized cup and the lady working the front all but threw the cup at me and said bye. We took our food to go. I will be putting this review everywhere I can because the experience this day was DISGUSTING. APPALLING behavior from your employee McDonald's. This location always struggles, but absolutely unexceptable. We paid over almost 40 dollars for a dine in cold meal that was wrongly made with incorrect items and couldn't even get condiments or be treated even okayish. I just can't say enough how actually disrespectful your staff was. Terrible. Treat people better.
Atmosphere: 1
Food: 1
Service: 1
If I could give 0 stars I would sat in the drivethru for 10 mins with an already placed mobile order and no one would say anything . Honked the horn multiple times . Said hello multiple times and yet no one would say anything . And I know their open considering I have been there multiple times at this hour
Atmosphere: 1
Food: 1
Service: 1
11/18 7:48pm: I asked for a McFlurry, but they handed me a sundae with crushed cookies tossed on top. Am I supposed to mix it myself after paying full price?
Service was very very slow
Atmosphere: 3
Food: 4
Service: 2
That mcrib ain't nothing anymore.
Everything else was cold and the cheeseburger looked like someone put their thumb in it
Atmosphere: 1
Food: 1
Service: 1
This is the worst McDonald's on the planet the bald guy running night shifts in the blue shirt is very rude and nasty Do not go here I fear for your safety. I ordered a large hot mocha for my wife they gave me a cold one so I ask if he would replace it with the correct item and he called me a liar I showed him the receipt he said the machine was turned off so I asked for a refund he said that he can't do a refund that I would have to return in the morning for a refund then he got hostile and I left i called in the morning and they have their phone turned off I won't return to any McDonald's until he is fired if you want to leave a review go to maps and contribute cause google doesn't have reviews in search anymore or McDonald's has it turned off I review alot I'm in the top 10% of food reviews please guys don't go here this place is a ticking time bomb of violence and it's only matter of time before one of these employees hurts someone if you go be safe use drive through and don't engage if something is made wrong there another McDonald's a mile or two down the road this one isn't safe! This was a manager. I door dash as well and won't dash to anymore McDonald's either and that's going hurt my rating and I'll make less money but it is not worth my life McDonald's has a serious issue at this location. I am begging corporate to look into this franchise they are going to get McDonald's in a real bad pickle.
Atmosphere: 1
Food: 1
Service: 1
Understaffed. Had to wait 15 minutes for my food that they lost the ticket for.
Atmosphere: 1
Food: 1
Service: 1
The manager was touching the food with her bare hands using the same hand to cover her mouth when coughing. I hate calling people out but it’s my food and that’s gross.
Atmosphere: 1
Food: 1
Service: 1
i wish they'd bring back the mcshrimp
Atmosphere: 5
Food: 1
Service: 1
12:30pm Sunday 10/26/2025, double cheeseburger - add mayo - was cold (unmelted cheese, cold meat) and had at least a double dose of mayonnaise (the amount of mayo was so much it covered the inside and outside of the burger and most of the wrapper), no salt on fries (which were fresh) and a 6pc nugget - took 14 minutes from ordering to departing. I wish this location would pay a wage that would attract a quality of employee that was committed to doing the job & would stay. This is my closest location, and I should stop being surprised. 😑 I guess I just need to quit ordering here.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
Placed a delivery order from Door Dash. The driver gets there and no order was prepared. Then they canceled it and asked to me re-order it. The order was fulfilled by a different location. Total mismanagement. Will not use again.
Atmosphere: 1
Food: 1
Service: 1
Lady at window to receive payment NEVER did say GOOD MORNING or smile. 🫤
Ordered caramel macchiato which wasn't sweet or creamy. More like black coffee. Visiting from Houston. Normally don't leave bad reviews.
Food: 1
Service: 1
Went through the drive through and had to wait forever for my food then they had to go back three times because they forgot something. Then I get home just to find out they forgot a complete meal. This is one of the worst McDonald’s I’ve been to. The food was cold and the staff were rude.
Atmosphere: 1
Food: 2
Service: 1
Just in case anybody's wondering, the new management has not improved anything. It's still hands down, the worst location in town. Food consistently takes forever while somehow simultaneously tasting like it has been sitting way past it's prime. Save your money or go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Sunday afternoon pickup. Waited over 15 minutes. Worst McDonalds experience ever. Someone needs to look at this location and help them all!!!
Service: 1
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