Starbucks
901 Gateway Drive, Jeffersonville
(502) 612-4901
Recent Reviews
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This location is terribly slow and understaffed. It took 15 minutes to get 2 iced white mochas with cold foam that I mobile ordered a little over 10 minutes prior to me showing up. Then another 5 for 1 sandwich. What little staff they have run around like chickens with their heads cut off while their presumable manager sits in the cafe with a laptop occasionally getting up and going into the back room instead of helping when it’s so desperately needed. I’ll be going to the veterans location from now on. This one is just sad.
Atmosphere: 1
Food: 3
Service: 1
They're out of things a lot, but usually friendly and normally get our orders right.
*Update to say they are the most chronically understaffed location I've ever been to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish, Birthday Cake Pop
The slowest Starbucks I’ve ever been to. Every time I order ahead it’s 20 minutes behind when it should be ready and they ALWAYS forget to cook the food. Ridiculous.
Terrible, terrible management. Was informed by an employee this morning that the reason they have closed early for a week is because the manager refuses to hire anybody. Frankly embarrassing. Not to mention, due to the short staffing, each trip I take to this location is slower and slower. Anybody who is involved in the management of this place should be ashamed. I’ll keep taking my business to Coffee Crossing.
Atmosphere: 2
Service: 1
The price is high anything
Atmosphere: 3
Food: 3
Service: 3
I’m a regular and I’ve notice there’s not many employees and half of the current ones seem stressed compared to other locations. I’ve tried applying and my application was denied but like, I know that this isn’t a full staff, it used to be so packed with employees. It looks stressful for them and stressful for us customers because the line isn’t taken care of in time.
Mixed feeling about this location. One time service was soooo slowwww it was beyond frustrating. It wasn’t that they were busy. Just slow. The drink was running down the outside of my cup. Just sloppy. No care. But other times it’s been ok. I only go when it’s my only option.
Atmosphere: 1
Food: 3
Service: 1
Very nice and helpful
Great drinks
Awesome service.
Starbucks always surprises me with the level of customer service they give. They are so friendly and patient, they always have a smile and really seem happy to be there and happy to help you. It always sends me away glad I took the time to stop.
Restaurantji Recommends
Food was a little rubbery and hotter than the coffee.
C o f f e e
A d v e n t u r e
Snail pace. Coffee shop full of people, drive thru full of cars, snail pace.
Atmosphere: 3
Food: 2
Service: 1
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Cheddar & Egg Sandwich, Crispy Grilled Cheese on Sourdough
The atmosphere is cozy and warm. The service is slow occasionally - even with a mobile order.
Atmosphere: 5
Food: 4
Service: 4
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