Subway
1705 Charlestown New Albany Rd Suite E, Jeffersonville
(812) 590-2177
Recent Reviews
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Check your food and stuff when you make an online order. My sandwich wasn’t toasted an my bottled drink is 2 weeks expired.
Atmosphere: 3
Food: 3
Service: 3
Good customer service deserves to be recognized. I had a great experience at this Subway location recently. In particular, I was blown away by the great customer service of an employee by the name of Tyler. From start to finish, Tyler was courteous and ensured my sandwich was made with care, while adhering to all food safety standards — something that is less and less common these days. While having a pleasant conversation, I could see very clearly that Tyler will be a great manager or supervisor someday. The sandwich itself was great, but its the service that will keep me coming back to this location. Thanks!
Atmosphere: 5
Food: 5
Service: 5
I had a great experience at this Subway location The restaurant was clean and the staff were friendly and efficient My sandwich was made exactly how I wanted it with fresh ingredients and a good balance of flavors I really liked the fresh baked bread and the vegetables were crisp and cool The only reason I’m giving four stars instead of five is that the drink machine was a bit messy and could have used some attention Overall though it was a solid visit and I would definitely come back
Atmosphere: 3
Food: 4
Service: 4
Clean and friendly atmosphere. Great service, and the food was great.
Got my order wrong
Typical subway. Folks very nice. Made to order.
Atmosphere: 5
Food: 5
Service: 5
She didn't fix my sandwich right using the drive-thru.
Atmosphere: 2
Food: 2
Service: 2
Very clean and good food
Atmosphere: 4
Food: 5
Service: 4
This is the only Subway I will go to. Very clean and organized. People are even friendly.
Atmosphere: 5
Food: 5
Service: 5
Boo for getting rid of cherry coke!
Restaurantji Recommends
The woman working wouldn’t give me extra tomatoes on my veggie sandwich because she wanted to make what they had last until tomorrow. She tried to just give me two singular slices of tomato at first - for a footlong. I clarified asking for more and she added 2-3 more but said no to any extra.
I get running out of stuff, but don’t tell your customers no when you have a full tray of the product right there… A smart business would simply run to the store and get more tomatoes once you run out, not tell customers no in hopes to save them and get through till tomorrow…
Thankfully the tall gentleman working overheard as he went to ring me up and put a few more tomatoes on the sandwich. He was nice, attentive, and had great customer service so props to him. The extra tomatoes don’t really matter, I know. The point being, if your customer service is lacking like that, you’re not gonna have customers to save those tomatoes for anyways. Customer experience comes first.
Food: 1
Service: 1
If you like being treated rudely then this is a great place for you to eat. The manager/owner has no customer service values, any manager that yells at a customer because the customer made a mistake, should not serve the public. Yes, I made the mistake, but the customer should have never been rudely yelled at. Avoid this Subway, they don't care that your a person.
No cheese on three sandwiches is wild
Atmosphere: 1
Food: 1
Service: 1
The service sucked the person making the sandwich had a very bad attitude I had to ask the other employee to finish making my sandwich
Atmosphere: 1
Food: 5
Service: 1
I I went in and I was told she was closed. Not 800.
Food: 1
Service: 1
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