I was overcharged $25.00 because of a typographical error on their keyboard 3 weeks ago. The manager said he would refund the money after getting an ok from his manager. After three weeks I have still yet to receive my $25.00 so either they have no intention of refunding my money or I was lied to. Either way I do not recommend going to this locatio. I understand that there are just loyal customers that don't care if they are ripped off but it is clear that the manager is not going to keep his word. After three weeks there is no excuse for not refunding my money. Words can't express how dissappointed I am that the manager can't keep his word. I will never go back to this place again. It is a true lack of professionalism and sad that people just can't own up to a mistake. I surely hope they choke on my money cause apparently they need it so badly. It's bad enough their food costs as much as it does but then to rip you off too is the ultimate insult. Update ... I was contacted by Matt an owner or manager and was promised a check in the mail. 7 days later still no refund. This is so horribly incompetent and inconsiderate that this could not be handled in a more timely and friendly manner. I know there are a lot of people that enjoy skyline but if you could enjoy it at another location because the Lawrenceburg location is poorly run and all they care about is getting your money.
Update.... Finally received refund. Was promised 3 to 5 business days and it took 34 days and to make matters worse the memo on the check says ( Overtip Fund ).... I tipped that day in cash. So they robbed the waitress and waiters to pay for THEIR mistake... Do you still really want to go there now?
Ogsleazysleeze McBee
Specifically asked for a bigger foam box for my burrito and they smashed it into a little box. They even changed the window person to a manager to hand it to me as if to say they were daring me to complain…
Sheri Sparkman
Very friendly staff. You get an amazing size helpings. I prefer a chili that's more tomato based, that even I can't complain too much about their chili!
CHERI BORNTRAGER
As always, yummy!
Patrick Skalski
Good chili
Leifling Family2
Amazing
Cindy
The food and service was good. I think they should set your fork on a napkin instead of table or on top of crackers. I sit down a napkin and still my fork was placed on the table.
I was overcharged $25.00 because of a typographical error on their keyboard 3 weeks ago. The manager said he would refund the money after getting an ok from his manager. After three weeks I have still yet to receive my $25.00 so either they have no intention of refunding my money or I was lied to. Either way I do not recommend going to this locatio. I understand that there are just loyal customers that don't care if they are ripped off but it is clear that the manager is not going to keep his word. After three weeks there is no excuse for not refunding my money. Words can't express how dissappointed I am that the manager can't keep his word. I will never go back to this place again. It is a true lack of professionalism and sad that people just can't own up to a mistake. I surely hope they choke on my money cause apparently they need it so badly. It's bad enough their food costs as much as it does but then to rip you off too is the ultimate insult.
Update ... I was contacted by Matt an owner or manager and was promised a check in the mail. 7 days later still no refund. This is so horribly incompetent and inconsiderate that this could not be handled in a more timely and friendly manner. I know there are a lot of people that enjoy skyline but if you could enjoy it at another location because the Lawrenceburg location is poorly run and all they care about is getting your money.
Update.... Finally received refund. Was promised 3 to 5 business days and it took 34 days and to make matters worse the memo on the check says ( Overtip Fund ).... I tipped that day in cash. So they robbed the waitress and waiters to pay for THEIR mistake... Do you still really want to go there now?
Specifically asked for a bigger foam box for my burrito and they smashed it into a little box. They even changed the window person to a manager to hand it to me as if to say they were daring me to complain…
Very friendly staff. You get an amazing size helpings. I prefer a chili that's more tomato based, that even I can't complain too much about their chili!
As always, yummy!
Good chili
Amazing
The food and service was good. I think they should set your fork on a napkin instead of table or on top of crackers. I sit down a napkin and still my fork was placed on the table.
Love Skyline......waaaaay to expensive now.
Great experience great food great staff
Grace is always a pleasure.
Restaurantji Recommends
Very yummy, loved it and very reasonably priced.
Very nice workers
I absolutely love this Skyline!!! The food and service is always perfect and Molly and Sophie always take care of me!
Drive thru order is wrong every time
Nice place, decent food, speedy service. All in all, not bad.
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