Fool me once shame on you. Fool me twice shame on me. I went recently to get their chicken biscuit and was given miniscule chicken fingers. I expressed my displeasure but said I wouldn't leave a review but that u wanted them to understand that's not okay. If you don't have the product people are paying for, you need to tell them that.
It's not acceptable. You can't just jam two chicken fingers together as a replacement. For one thing, they're both heavily breaded with very little chicken inside. I eat these very rarely, as a pre-diabetic, it is a treat for me and having most of the chicken replaced with breading where there'd otherwise be chicken in the center, pushes it to being something I simply can't eat.
Two weeks later. Same thing. Now it's reduced to ONE chicken finger. Along with a cup of coffee that appears to have been garnished with piles of floating coffee grounds.
I wasnt told they're simply "out of the stock" today or that it's not typical, I was told that's what they serve. It's the only Arby's I know of serving breakfast, but they may as well not bother.
Atmosphere: 1
Food: 1
Service: 1
Vincent Espinoza
While traveling through on I-65 we stopped here to eat with our two children. Our youngest child has a severe peanut allergy and we have always found Arby's to be a safe option since they have no peanut products on the menu. Imagine our surprise when we went in and found a male employee (with two lip rings) behind the counter, goofing off with a customer in front of the counter, holding up two Reese's peanut butter candy products to her. He also appeared to be completely ignoring groups of customers waiting to be served so he probably didn't even notice us leave. My older child who was also with us had recently been working at an Arby's in our home town and commented that he had never seen anything like that and how unprofessional it was. Handling outside food with allergens that aren't even on the menu while in a customer area seems like a terrible idea to me. I hope you train your staff better before a customer is harmed by reckless behavior.
Atmosphere: 1
Food: 1
Service: 1
Steve and Elizabeth LaFollette
Ordered via the mobile app. Order was missing multiple items. Paced an order in person for 2 additional sandwiches. Both were wrong. They weren’t busy. Check your order before you leave the counter or window.
Atmosphere: 2
Food: 1
Service: 2
Bradley Barton
$27 for a cheeseburger burger combo, small beef and cheddar, small drink and 4 mozzarella sticks. The cheeseburger was barely cooked and a disgusting mess. We can go to a sit down restaurant for the same amount of money and far better food. They charge you so much because they're right off the highway. Almost all of the businesses have been here for a long time, long before the homes skyrocketed. This is considered the high rent district, however these businesses were purchased long ago. Price gouging is the word for this.
Atmosphere: 3
Food: 2
Service: 3
Marita Goforth
Tables are often dirty. Service is friendly,however, they seem under staffed. The food has always been good.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sandwich
Daniel Chao
3rd shift staff was so polite. So professional. Food was fresh. Coming through from Chicago.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Dennis sutkowski
I asked for a beef and cheddar with no sauce,.... I was told it didn't come with sauce.... guess what, it did anyway.... great to find out once you are back on the expressway..... and the fries were horrible also.
Food: 1
Service: 1
John Laughlin
Unfortunately didn't participate in the 2 for $6 deal that most Arby's has. BUT made up for it with specials that saved just as much money. The cashier suggested it & I thank them for saving me $$$!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sandwich, Curly Fries
C C
Great service from a young girl at the window. Name started with an N but I didn’t get to read her tag fully. Food was great as well
IF I COULD RATE YOU LOWER I WOULD ID #aacbcmfgajcw Milk shake was spoiled nasty Fries cold Sprite had no syurp Service was slow 20 min. Food was sitting on shelf employees just didn't deliver it What a waste of 17 dollars Won't stop at this store anymore Not my first bad experience here Get some management and clean this place up!
Atmosphere: 1
Food: 1
Service: 1
Paul W
This happens every three times I go to Arby's and I don't go often but guaranteed every three times I will order the same thing always the number two double with potato case out there back and one and three the person will always give me a number one double which I think is nasty. I'm ordering the number meal it shouldn't be that difficult
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Potato Cakes, Sandwich
Azeem Shabbir
Turn the 2 for $6 back on lol its been like 2 months or something i swear, i park at mcclure like 2-3 times a week and you guys are losing money from me as a customer entirely because of this. Been spending money at mcclure instead unfortunately. I can't possibly be the only customer. Also please put a proper amount of sauce on the sandwiches
Atmosphere: 5
Food: 3
Service: 4
The Punisher
Great place to get a delicious roast beef sandwich with at the time potato cakes and a large lemonade. Friendly customer service and plenty of parking.
Fool me once shame on you. Fool me twice shame on me. I went recently to get their chicken biscuit and was given miniscule chicken fingers. I expressed my displeasure but said I wouldn't leave a review but that u wanted them to understand that's not okay. If you don't have the product people are paying for, you need to tell them that.
It's not acceptable. You can't just jam two chicken fingers together as a replacement. For one thing, they're both heavily breaded with very little chicken inside. I eat these very rarely, as a pre-diabetic, it is a treat for me and having most of the chicken replaced with breading where there'd otherwise be chicken in the center, pushes it to being something I simply can't eat.
Two weeks later. Same thing. Now it's reduced to ONE chicken finger. Along with a cup of coffee that appears to have been garnished with piles of floating coffee grounds.
I wasnt told they're simply "out of the stock" today or that it's not typical, I was told that's what they serve. It's the only Arby's I know of serving breakfast, but they may as well not bother.
Atmosphere: 1
Food: 1
Service: 1
While traveling through on I-65 we stopped here to eat with our two children. Our youngest child has a severe peanut allergy and we have always found Arby's to be a safe option since they have no peanut products on the menu. Imagine our surprise when we went in and found a male employee (with two lip rings) behind the counter, goofing off with a customer in front of the counter, holding up two Reese's peanut butter candy products to her. He also appeared to be completely ignoring groups of customers waiting to be served so he probably didn't even notice us leave. My older child who was also with us had recently been working at an Arby's in our home town and commented that he had never seen anything like that and how unprofessional it was. Handling outside food with allergens that aren't even on the menu while in a customer area seems like a terrible idea to me. I hope you train your staff better before a customer is harmed by reckless behavior.
Atmosphere: 1
Food: 1
Service: 1
Ordered via the mobile app. Order was missing multiple items. Paced an order in person for 2 additional sandwiches. Both were wrong. They weren’t busy. Check your order before you leave the counter or window.
Atmosphere: 2
Food: 1
Service: 2
$27 for a cheeseburger burger combo, small beef and cheddar, small drink and 4 mozzarella sticks. The cheeseburger was barely cooked and a disgusting mess. We can go to a sit down restaurant for the same amount of money and far better food. They charge you so much because they're right off the highway. Almost all of the businesses have been here for a long time, long before the homes skyrocketed. This is considered the high rent district, however these businesses were purchased long ago. Price gouging is the word for this.
Atmosphere: 3
Food: 2
Service: 3
Tables are often dirty. Service is friendly,however, they seem under staffed. The food has always been good.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sandwich
3rd shift staff was so polite. So professional. Food was fresh. Coming through from Chicago.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I asked for a beef and cheddar with no sauce,.... I was told it didn't come with sauce.... guess what, it did anyway.... great to find out once you are back on the expressway..... and the fries were horrible also.
Food: 1
Service: 1
Unfortunately didn't participate in the 2 for $6 deal that most Arby's has. BUT made up for it with specials that saved just as much money. The cashier suggested it & I thank them for saving me $$$!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sandwich, Curly Fries
Great service from a young girl at the window. Name started with an N but I didn’t get to read her tag fully. Food was great as well
Reminded me of a gas station
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
Everything is very good ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arroz Con Pollo
IF I COULD RATE YOU LOWER I WOULD ID #aacbcmfgajcw
Milk shake was spoiled nasty
Fries cold
Sprite had no syurp
Service was slow 20 min. Food was sitting on shelf employees just didn't deliver it
What a waste of 17 dollars
Won't stop at this store anymore
Not my first bad experience here
Get some management and clean this place up!
Atmosphere: 1
Food: 1
Service: 1
This happens every three times I go to Arby's and I don't go often but guaranteed every three times I will order the same thing always the number two double with potato case out there back and one and three the person will always give me a number one double which I think is nasty. I'm ordering the number meal it shouldn't be that difficult
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Potato Cakes, Sandwich
Turn the 2 for $6 back on lol its been like 2 months or something i swear, i park at mcclure like 2-3 times a week and you guys are losing money from me as a customer entirely because of this. Been spending money at mcclure instead unfortunately. I can't possibly be the only customer. Also please put a proper amount of sauce on the sandwiches
Atmosphere: 5
Food: 3
Service: 4
Great place to get a delicious roast beef sandwich with at the time potato cakes and a large lemonade. Friendly customer service and plenty of parking.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Potato Cakes, Dr Pepper, Sandwich, Fries, Half Pound Roast Beef
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