this place is an absolute joke, there was more than enough employees yanking eachother it seem like bc i waited over 30 minutes for 4 items just for me to be missing the 2 easiest things
Atmosphere: 1
Food: 1
Service: 1
JOCELYN PETERSON
Inpatient rude customer behind me in drive thru... kept tapping her fingers on the side of her door and loudly sighing and making sly comments about how long I was taking adding to my order... not sitting staring at the menu consistently adding to my order. đ no fault to the employees or restaurant itself... and hopefully not to the community/locals but đ¤ˇââď¸ i was just traveling through.
Atmosphere: 3
Food: 5
Service: 5
Manny Sarsano
Just like most taco bells but the staff was extremely polite.
Atmosphere: 3
Food: 5
Service: 5
TRUCK DRIVING SCHOOL
All good đ
Atmosphere: 5
Food: 5
Service: 5
Brian Rudzinski
Super friendly
Atmosphere: 5
Food: 5
Service: 5
Destiny Walsh
they constantly mess up orders whether itâs doordash or mobile! itâs incredibly frustrating. either something isnât made right or they just donât make it at all. coming from someone whoâs worked there i understand being busy or forgetful but it being consistent is just laziness and poor training. you guy need to get it together honestly.
Paige Thompson
iâve been to the mt zion rd (lebanon indiana) location twice- online order picked up thru the drive thru both times. the first time, i got home, bit into a taco and a long hair came out 𤢠i went for my burrito, and the beans were like that crusty dry end of the pan beans. i took the order back to the store and asked for a remake. i wasnât a karen, the manager was super apologetic, it was all good. the second visit (online order defaulted to this store, my bad) - dude on the drive thru speaker was short and rude; got to the window, was given drink and food without a word, i said thank you & dude just shut the window in my face lollll. i had to park and go in for sauce, napkins etc. đ i got home and the tacos were a mess- very little in the taco, and what was there was old, melty and low key slimy - pic attached. i took the order back, again politely asked for a remake. different manager this time, and he said âwell whatâs wrong with it?â - so i showed him the tacos. he told the employees to remake, one of them asked what was wrong with it, and manager BARKED âit doesnât matter whatâs wrong with it! i said remake it!!â i get it bc iâve been there: working food retail is sometimes the worst. staffing sucks, customers suck, working with teens can be difficult, etc. the crap food wasnât a one off tho - upper management needs to retrain the store, and perhaps help support the stressed out store manager.
Atmosphere: 3
Food: 1
Service: 1
Jaimie Willis
Taco bell has gotten very impersonal. With the kiosks in the lobbies, to the workers barely saying a word when they hand out your order. The food is alright and still filling. The prices have gone up, which i dont care for, but I will still eat here.
Atmosphere: 2
Food: 4
Service: 4
Addi King
They said our food is 20 minutes behindâŚ..weâve been here for 45. If youâre so behind why are there 3 people outside on a smoke break? And if youâre paying cash, why do the workers ignore you when youâre at the counter? What do you mean you donât start the order until itâs paid for? Itâs kind of hard to pay when youâre getting ignored. Very disappointed
Atmosphere: 1
Food: 1
Service: 1
Austin
Gave me something completely different than what I ordered and it was nasty. Barely luke warm, and nasty pieces of idek in my burrito. Honestly itâs not that hard to just do your job properly. I worked fast food for 2 years. Never understood why people half ass everything at places like this. Iâll never come back again.
The worst Taco Bell Iâve been to. Really slow service, tried charging me twice (second time for someone elseâs food), gave me the wrong food, had to wait 20 mins the first time from placing order to getting the wrong food, and just shy of 10 mins to get back to the window and they still had no idea about my food. All in all, 30 minutes to pay for food I never received. I ended up leaving
Atmosphere: 1
Food: 1
Service: 1
Ryan Srtboy
Fast service good food
Atmosphere: 5
Food: 5
Service: 5
Melissa Lambert
Worst service worst customer service both people were very rude and I repeated my order twice and was rang up wrong
Atmosphere: 1
Food: 1
Service: 1
Living Offroad Life
Food was good place was clean. Absolutely no communication from staff didn't even say anything about our food being ready on the counter. I think the kiosks are great but make the staff lazy.
this place is an absolute joke, there was more than enough employees yanking eachother it seem like bc i waited over 30 minutes for 4 items just for me to be missing the 2 easiest things
Atmosphere: 1
Food: 1
Service: 1
Inpatient rude customer behind me in drive thru... kept tapping her fingers on the side of her door and loudly sighing and making sly comments about how long I was taking adding to my order... not sitting staring at the menu consistently adding to my order. đ no fault to the employees or restaurant itself... and hopefully not to the community/locals but đ¤ˇââď¸ i was just traveling through.
Atmosphere: 3
Food: 5
Service: 5
Just like most taco bells but the staff was extremely polite.
Atmosphere: 3
Food: 5
Service: 5
All good đ
Atmosphere: 5
Food: 5
Service: 5
Super friendly
Atmosphere: 5
Food: 5
Service: 5
they constantly mess up orders whether itâs doordash or mobile! itâs incredibly frustrating. either something isnât made right or they just donât make it at all. coming from someone whoâs worked there i understand being busy or forgetful but it being consistent is just laziness and poor training. you guy need to get it together honestly.
iâve been to the mt zion rd (lebanon indiana) location twice- online order picked up thru the drive thru both times. the first time, i got home, bit into a taco and a long hair came out 𤢠i went for my burrito, and the beans were like that crusty dry end of the pan beans. i took the order back to the store and asked for a remake. i wasnât a karen, the manager was super apologetic, it was all good.
the second visit (online order defaulted to this store, my bad) - dude on the drive thru speaker was short and rude; got to the window, was given drink and food without a word, i said thank you & dude just shut the window in my face lollll. i had to park and go in for sauce, napkins etc. đ i got home and the tacos were a mess- very little in the taco, and what was there was old, melty and low key slimy - pic attached. i took the order back, again politely asked for a remake. different manager this time, and he said âwell whatâs wrong with it?â - so i showed him the tacos. he told the employees to remake, one of them asked what was wrong with it, and manager BARKED âit doesnât matter whatâs wrong with it! i said remake it!!â
i get it bc iâve been there: working food retail is sometimes the worst. staffing sucks, customers suck, working with teens can be difficult, etc. the crap food wasnât a one off tho - upper management needs to retrain the store, and perhaps help support the stressed out store manager.
Atmosphere: 3
Food: 1
Service: 1
Taco bell has gotten very impersonal. With the kiosks in the lobbies, to the workers barely saying a word when they hand out your order.
The food is alright and still filling. The prices have gone up, which i dont care for, but I will still eat here.
Atmosphere: 2
Food: 4
Service: 4
They said our food is 20 minutes behindâŚ..weâve been here for 45. If youâre so behind why are there 3 people outside on a smoke break?
And if youâre paying cash, why do the workers ignore you when youâre at the counter? What do you mean you donât start the order until itâs paid for? Itâs kind of hard to pay when youâre getting ignored. Very disappointed
Atmosphere: 1
Food: 1
Service: 1
Gave me something completely different than what I ordered and it was nasty. Barely luke warm, and nasty pieces of idek in my burrito. Honestly itâs not that hard to just do your job properly. I worked fast food for 2 years. Never understood why people half ass everything at places like this. Iâll never come back again.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Customer Service was horrible
Atmosphere: 5
Food: 5
Service: 1
The worst Taco Bell Iâve been to. Really slow service, tried charging me twice (second time for someone elseâs food), gave me the wrong food, had to wait 20 mins the first time from placing order to getting the wrong food, and just shy of 10 mins to get back to the window and they still had no idea about my food. All in all, 30 minutes to pay for food I never received. I ended up leaving
Atmosphere: 1
Food: 1
Service: 1
Fast service good food
Atmosphere: 5
Food: 5
Service: 5
Worst service worst customer service both people were very rude and I repeated my order twice and was rang up wrong
Atmosphere: 1
Food: 1
Service: 1
Food was good place was clean. Absolutely no communication from staff didn't even say anything about our food being ready on the counter. I think the kiosks are great but make the staff lazy.
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