Whatever woman was working the drive through on Monday October 14th close to 11pm at night... rudest woman ever. Should definitely not be working a customer service job. Don't bring your bad attitude to work and take it out on your customers. I drove away and won't be back.
Nathan Bowen
There is no menu on the wall, and no person to greet you, then you step to a kiosk and and play where's Waldo with the kiosk.
It ruins any customer experience no personal touch, and asking my name on the order doesn't make it a personable experience. If I ever come to this Taco Bell again it will be to the drive through or NOT AT ALL.
Atmosphere: 2
Food: 3
Service: 1
Esther Monahan
Chips were old, and they substituted the shell on the crispy cantina. The food was ok overall. The rest was hot and fresh.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nacho Cheese Sauce
Destiny Walsh
every time i order doordash it’s never made right. any modifications i make are completely ignored when i’m spending the extra fees to do so. i’ve tried to keep an open mind but is just laziness at this point.
New chalupas are half the size as the original ones and same price. Also don’t expect to get a soft taco, you’ll just get chips.
Atmosphere: 2
Food: 1
Service: 2
Erika Lesch
In my opinion, Taco Bell in general can sometimes be a hit or miss experience, that’s just part of choosing fast food. BUT this particular location on Lebanon St. is always a fantastic experience, every single time. The customer service is truly great and they are always friendly, and most of all the food is always piping hot!! I can always count on my bag of food to have heat coming from the bottom, which doesn’t always happen with fast food. I have been impressed from every experience I have had (20+ times) and they are very consistent. Keep up the good work!!
Left the sausage out of my sausage AM crunchwrap, and the steak out of my steak grande breakfast burrito.
Atmosphere: 2
Food: 1
Service: 2
Asher Foy
i order online. online order for pickup in the shop. i ask for pickup at 8:45. i here at 8:58 pm and only drink baja blast good to go. they ask co worker for help to pack order. they say to co worker “they have twelve *profanity* tacos help me pack this order” very unhappy. it is now 9:01 pm i want my taco bell and cheese gordita crunch and soft tacos. other taco bell better. one star
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Dorito Locoo Taco
brittany north
I got the Grande toasted breakfast burrito and it is the same size as one small burrito from McDonald's. And they gave me the wrong drink. And they forgot my hash brown. And the service was very rude. I am absolutely appalled by this location!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Aquafina Bottled Water
Kimmy
It's ok. Employees always seem unhappy. I gave the service 3 stars because it's fast but not friendly at all.
1st time my Co-workers & I got food there they forgot a burrito & 2 soft tacos.
2nd time, they got the food right but they did not close the container with the nacho cheese in it so nacho cheese was spilled all over everything in the bag. You can see it in the picture
Just check your bags for all your food and make sure the containers are closed and upright.
Closed during regular business hours
Service: 1
Whatever woman was working the drive through on Monday October 14th close to 11pm at night... rudest woman ever. Should definitely not be working a customer service job. Don't bring your bad attitude to work and take it out on your customers. I drove away and won't be back.
There is no menu on the wall, and no person to greet you, then you step to a kiosk and and play where's Waldo with the kiosk.
It ruins any customer experience no personal touch, and asking my name on the order doesn't make it a personable experience.
If I ever come to this Taco Bell again it will be to the drive through or NOT AT ALL.
Atmosphere: 2
Food: 3
Service: 1
Chips were old, and they substituted the shell on the crispy cantina. The food was ok overall. The rest was hot and fresh.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nacho Cheese Sauce
every time i order doordash it’s never made right. any modifications i make are completely ignored when i’m spending the extra fees to do so. i’ve tried to keep an open mind but is just laziness at this point.
Food: 1
Service: 1
They keep the a/c chilly in here.
Kid-friendliness: Bring the kids!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Nacho Cheese Sauce, Dorito Locoo Taco, Beefy 5-Layer Burrito, Nachos Bellgrande, Mexican Pizza
Very very slow!!
New chalupas are half the size as the original ones and same price. Also don’t expect to get a soft taco, you’ll just get chips.
Atmosphere: 2
Food: 1
Service: 2
In my opinion, Taco Bell in general can sometimes be a hit or miss experience, that’s just part of choosing fast food. BUT this particular location on Lebanon St. is always a fantastic experience, every single time. The customer service is truly great and they are always friendly, and most of all the food is always piping hot!! I can always count on my bag of food to have heat coming from the bottom, which doesn’t always happen with fast food. I have been impressed from every experience I have had (20+ times) and they are very consistent. Keep up the good work!!
Atmosphere: 5
Food: 5
Service: 5
They were on it , love it.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Nacho Cheese Sauce, Dorito Locoo Taco, Beefy 5-Layer Burrito, Steak Grilled Cheese Burrito, Cantina Chicken Burrito, Mexican Pizza
Restaurantji Recommends
Left the sausage out of my sausage AM crunchwrap, and the steak out of my steak grande breakfast burrito.
Atmosphere: 2
Food: 1
Service: 2
i order online. online order for pickup in the shop. i ask for pickup at 8:45. i here at 8:58 pm and only drink baja blast good to go. they ask co worker for help to pack order. they say to co worker “they have twelve *profanity* tacos help me pack this order” very unhappy. it is now 9:01 pm i want my taco bell and cheese gordita crunch and soft tacos. other taco bell better. one star
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Dorito Locoo Taco
I got the Grande toasted breakfast burrito and it is the same size as one small burrito from McDonald's. And they gave me the wrong drink. And they forgot my hash brown. And the service was very rude. I am absolutely appalled by this location!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Aquafina Bottled Water
It's ok. Employees always seem unhappy. I gave the service 3 stars because it's fast but not friendly at all.
1st time my Co-workers & I got food there they forgot a burrito & 2 soft tacos.
2nd time, they got the food right but they did not close the container with the nacho cheese in it so nacho cheese was spilled all over everything in the bag. You can see it in the picture
Just check your bags for all your food and make sure the containers are closed and upright.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Burrito Supreme, Mexican Pizza
Terrible! Went in to get food today and took almost 40 minutes to get my order And I was the only customer in the store
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