The one in Frankfort, sucks. We came to one in Lebanon, on 39. Way better food, and the order was correct.
Atmosphere: 5
Food: 5
Service: 5
savannah
Never come here if you want fast food lmao you’ll be waiting for 40 minutes for 2 cars to move
Atmosphere: 1
Food: 1
Service: 1
Scott Marshall
I ordered a beefy cheese burrito it looked like a quesadilla yes flat. My wife and I both ordered the mini nachos the refried beans was dry and you couldn't use chips to dip with you had to eat with a fork. Dining room what's filthy look like no one had been out to clean tables or sweep the floors. Employees forgot her drinks and we're not very friendly when I went up and asked for my cups like I was bothering them. I would be ashamed if I was an operator. I was in the restaurant business for 25+years.
Atmosphere: 1
Food: 1
Service: 2
Julia Wallace
One worker repeatedly picking his nose, another scratching inside his pants, another walking around with a large bleeding wound on his arm, another with long scraggly nasty hair hanging in front of his face. Why does the manager not see any of this???
Justin W
45 Minutes for Fast Food? More Like a Fine Dining Wait
I pulled into the Taco Bell drive-through thinking I’d grab a quick bite. Silly me. By the time I finally made it out, I felt like I should’ve earned loyalty points for surviving the longest “fast food” wait of my life—45 minutes.
When I got to the speaker, I was informed there’d be a 30-minute wait. At a drive-through. For tacos. I sarcastically said “OK,” figuring maybe they’d chuckle and hurry things along. Instead, the response was, “I’ll get back with you to take your order in five minutes or so.” Five minutes… just to take the order. Not make it, not hand it over—just to acknowledge me again.
If this is Taco Bell’s new definition of “quick service,” I can only assume they’re also redefining “fast food” to mean “eventually, maybe, someday.” Next time I’ll bring a sleeping bag and a Netflix subscription for the wait.
Atmosphere: 1
Food: 1
Service: 1
jbc thunderbird
They no longer offer breakfast at this location
Atmosphere: 2
Food: 1
Service: 4
Nancy Gunn
I likethe mini taco salad!
Food: 5
Laken Miller
Sad to report the quality of this store has been declining since opening. Poor quality control, from orders being messed up to now this. El Meson only charges $2 more for a proper quesadilla served with chips and salsa. Please take more care in orders.
Atmosphere: 4
Food: 2
Service: 3
cara delarosa
i placed a order on the app and order two blahblast got there was told they were out.. she was nice about it but then received my food and i got nacho fries and they were cold and there were potatoes in them not just fries and to make it even worse they gave use cheese cups that were literally filled to the bottom of these little cups. very upset won’t be returning! wasted all my money for terrible food. (it was night shift) maybe they need re-trained!
This was horrible.They got my order wrong 3 times?I repeated what i got and it was still wrong.Then a employee tried to blame it on me?Complete waste of money .
Atmosphere: 1
Food: 1
Service: 1
Mike Wagner
Ordered 3 chicken quesadillas. $23 Literally just cheese. Maybe a few pieces of chicken in the middle
Food: 3
Service: 4
John Delisle
Ordered on app. Received email conformation. Arrived 10 minutes later at 210 am .I'm informed they are closed. I didn't receive my order but my account showed funds on hold from taco bell. I will have too wait until Monday to make sure I get refunded for the order. The web site and store signs say they close at 3:00 am
Atmosphere: 1
Food: 1
Service: 1
Bonez Berry
Wouldn’t take my order and ignored me at the window while the employees were screaming and messing around in the parking lot instead of doing their jobs
Atmosphere: 1
Food: 1
Service: 1
Juno Greer
I ordered two chicken burritos and two nacho potatoes and 6 mild sauces. No avocado sauce was included for the burritos and no mild sauces either . They didn't even include a fork for the potatoes and napkins to wipe your face. What a waste of nearly $20! Come on Taco Bell can't you do better?? You've lost me as a customer!!p
Chilli Cheese Burrito
Atmosphere: 5
Food: 5
Service: 5
The one in Frankfort, sucks. We came to one in Lebanon, on 39. Way better food, and the order was correct.
Atmosphere: 5
Food: 5
Service: 5
Never come here if you want fast food lmao you’ll be waiting for 40 minutes for 2 cars to move
Atmosphere: 1
Food: 1
Service: 1
I ordered a beefy cheese burrito it looked like a quesadilla yes flat. My wife and I both ordered the mini nachos the refried beans was dry and you couldn't use chips to dip with you had to eat with a fork. Dining room what's filthy look like no one had been out to clean tables or sweep the floors. Employees forgot her drinks and we're not very friendly when I went up and asked for my cups like I was bothering them. I would be ashamed if I was an operator. I was in the restaurant business for 25+years.
Atmosphere: 1
Food: 1
Service: 2
One worker repeatedly picking his nose, another scratching inside his pants, another walking around with a large bleeding wound on his arm, another with long scraggly nasty hair hanging in front of his face. Why does the manager not see any of this???
45 Minutes for Fast Food? More Like a Fine Dining Wait
I pulled into the Taco Bell drive-through thinking I’d grab a quick bite. Silly me. By the time I finally made it out, I felt like I should’ve earned loyalty points for surviving the longest “fast food” wait of my life—45 minutes.
When I got to the speaker, I was informed there’d be a 30-minute wait. At a drive-through. For tacos. I sarcastically said “OK,” figuring maybe they’d chuckle and hurry things along. Instead, the response was, “I’ll get back with you to take your order in five minutes or so.” Five minutes… just to take the order. Not make it, not hand it over—just to acknowledge me again.
If this is Taco Bell’s new definition of “quick service,” I can only assume they’re also redefining “fast food” to mean “eventually, maybe, someday.” Next time I’ll bring a sleeping bag and a Netflix subscription for the wait.
Atmosphere: 1
Food: 1
Service: 1
They no longer offer breakfast at this location
Atmosphere: 2
Food: 1
Service: 4
I likethe mini taco salad!
Food: 5
Sad to report the quality of this store has been declining since opening. Poor quality control, from orders being messed up to now this. El Meson only charges $2 more for a proper quesadilla served with chips and salsa. Please take more care in orders.
Atmosphere: 4
Food: 2
Service: 3
i placed a order on the app and order two blahblast got there was told they were out.. she was nice about it but then received my food and i got nacho fries and they were cold and there were potatoes in them not just fries and to make it even worse they gave use cheese cups that were literally filled to the bottom of these little cups. very upset won’t be returning! wasted all my money for terrible food. (it was night shift) maybe they need re-trained!
Food: 1
Service: 1
Restaurantji Recommends
This was horrible.They got my order wrong 3 times?I repeated what i got and it was still wrong.Then a employee tried to blame it on me?Complete waste of money .
Atmosphere: 1
Food: 1
Service: 1
Ordered 3 chicken quesadillas. $23
Literally just cheese. Maybe a few pieces of chicken in the middle
Food: 3
Service: 4
Ordered on app. Received email conformation. Arrived 10 minutes later at 210 am .I'm informed they are closed. I didn't receive my order but my account showed funds on hold from taco bell. I will have too wait until Monday to make sure I get refunded for the order. The web site and store signs say they close at 3:00 am
Atmosphere: 1
Food: 1
Service: 1
Wouldn’t take my order and ignored me at the window while the employees were screaming and messing around in the parking lot instead of doing their jobs
Atmosphere: 1
Food: 1
Service: 1
I ordered two chicken burritos and two nacho potatoes and 6 mild sauces. No avocado sauce was included for the burritos and no mild sauces either . They didn't even include a fork for the potatoes and napkins to wipe your face. What a waste of nearly $20! Come on Taco Bell can't you do better?? You've lost me as a customer!!p
Atmosphere: 1
Food: 1
Service: 1
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