I don’t normally leave reviews on places, but today’s experience warranted it. And I am leaving this in hopes the store manager reaches out.
Everything was fine until I walked up to ask for ketchup. Another customer was asking about an ordered that was messed up a few days before and she pointed at the gentleman who helped her the prior day. The lady behind the register started berating the gentleman!! “How many times have I told you, ask, ask, repeats?! That’s 3 times you are making it a habit!!” The other customer and I are standing here very uncomfortably and the gentleman says “I’ve only been here 3 days, do you make mistakes?” I decided the ketchup wasn’t worth it and went back to my seat. Well the lady behind the register wasn’t done she continued to belittle the man and yelling and my 2 year old was able to hear everything. The gentleman said “I don’t like how you are talking to me.” And the girl responded “I don’t care.” I was livid at this point when we stood up to leave neither were at the counter because I would have said something. My son had a procedure at Riley that morning and we stopped for an easy meal and we had to listen to someone belittle and berate someone in a totally inappropriate way!! So unprofessional
Atmosphere: 1
Food: 4
Service: 1
Tiffany Bartling
Always dirty and short staffed
Atmosphere: 1
Food: 2
Service: 1
Juan Miramontes
Friendly, fast and good family location to stop for a quick bite.
Atmosphere: 5
Food: 5
Service: 5
Monica Metz
I go here one time per week. 52 times per year. I have noticed that a male is working the drive thru in the mornings. I looked at my receipt and his name is Christopher. He is the nicest! Very soft and gentle voice and I am happy to be greeted by him in the mornings. It really makes my day to see a person that genuinely loves their job unlike the one lady who is not so nice and acts like you are an inconvenience to her. Hats off to Christopher and you keep being your sweet self! 🙂☺️
Atmosphere: 5
Food: 5
Service: 5
Mav Gutwein
Half smoked cigarettes on the counter are a nice touch the crew adds!
Atmosphere: 1
Food: 1
Service: 1
Shelton Horton
Frisco chicken sandwich was raw.
Atmosphere: 4
Food: 1
Service: 5
Candice Sutterby
Went through the drive thru. Greeted immediately. He was friendly. The building was clean, not much business, which is typical when we've passed by or came. Ordered a blt chicken, Frisco and Nashville hot tender meals. Fries were fresh but the rest was not. Must have been out of chicken breast so I got 3 dry tenders on bread, I wanted it the way it comes on a bun.. Nashville tenders had some sort of dust on them that was so heavy it wasn't edible. Burger was dry but edible. Didn't bother to call, probably won't be back though.
Had an issue with my app and Amanda straightened it right out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frisco Breakfast Sandwich
Jill Rhine
Food is always fantastic and the staff is as well!!
Food: 5
Service: 5
jennifer c
Nice staff , quick,clean everywhere and food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Xaiden's Grandpa!
Amanda is great! I came in with my wife to take some food home. Our food was good ,our service was great. She honored my veteran discount. She's a keeper!
Atmosphere: 5
Food: 4
Service: 5
Tamara Grandstaff (Tammy)
I went through the drive-thru this morning and ordered two Frisco breakfast meals. Whoever the cook is needs to figure out what the heck they're doing because the eggs on the sandwich were see-through. It was thin as paper. There was only meat on half the sandwiches. The hash browns were cold. And it took way longer than it should to get it. If you have a job at least put some effort into it. Will not go back.
I don’t normally leave reviews on places, but today’s experience warranted it. And I am leaving this in hopes the store manager reaches out.
Everything was fine until I walked up to ask for ketchup. Another customer was asking about an ordered that was messed up a few days before and she pointed at the gentleman who helped her the prior day. The lady behind the register started berating the gentleman!! “How many times have I told you, ask, ask, repeats?! That’s 3 times you are making it a habit!!” The other customer and I are standing here very uncomfortably and the gentleman says “I’ve only been here 3 days, do you make mistakes?” I decided the ketchup wasn’t worth it and went back to my seat. Well the lady behind the register wasn’t done she continued to belittle the man and yelling and my 2 year old was able to hear everything. The gentleman said “I don’t like how you are talking to me.” And the girl responded “I don’t care.” I was livid at this point when we stood up to leave neither were at the counter because I would have said something. My son had a procedure at Riley that morning and we stopped for an easy meal and we had to listen to someone belittle and berate someone in a totally inappropriate way!! So unprofessional
Atmosphere: 1
Food: 4
Service: 1
Always dirty and short staffed
Atmosphere: 1
Food: 2
Service: 1
Friendly, fast and good family location to stop for a quick bite.
Atmosphere: 5
Food: 5
Service: 5
I go here one time per week. 52 times per year. I have noticed that a male is working the drive thru in the mornings. I looked at my receipt and his name is Christopher. He is the nicest! Very soft and gentle voice and I am happy to be greeted by him in the mornings. It really makes my day to see a person that genuinely loves their job unlike the one lady who is not so nice and acts like you are an inconvenience to her. Hats off to Christopher and you keep being your sweet self! 🙂☺️
Atmosphere: 5
Food: 5
Service: 5
Half smoked cigarettes on the counter are a nice touch the crew adds!
Atmosphere: 1
Food: 1
Service: 1
Frisco chicken sandwich was raw.
Atmosphere: 4
Food: 1
Service: 5
Went through the drive thru. Greeted immediately. He was friendly. The building was clean, not much business, which is typical when we've passed by or came. Ordered a blt chicken, Frisco and Nashville hot tender meals. Fries were fresh but the rest was not. Must have been out of chicken breast so I got 3 dry tenders on bread, I wanted it the way it comes on a bun.. Nashville tenders had some sort of dust on them that was so heavy it wasn't edible. Burger was dry but edible. Didn't bother to call, probably won't be back though.
Atmosphere: 5
Food: 1
Service: 3
Recommended dishes: Frisco Burger, Chicken Fingers, Fried Chicken
Very fast and like it
Kid-friendliness: You guys should come to the hardees
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers
Manager was so nice and friendly. Brought our food out to us. So polite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits and Gravy
Fast service, food was good, Amanda was awesome!
Restaurantji Recommends
Had an issue with my app and Amanda straightened it right out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frisco Breakfast Sandwich
Food is always fantastic and the staff is as well!!
Food: 5
Service: 5
Nice staff , quick,clean everywhere and food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Amanda is great! I came in with my wife to take some food home. Our food was good ,our service was great. She honored my veteran discount. She's a keeper!
Atmosphere: 5
Food: 4
Service: 5
I went through the drive-thru this morning and ordered two Frisco breakfast meals. Whoever the cook is needs to figure out what the heck they're doing because the eggs on the sandwich were see-through. It was thin as paper. There was only meat on half the sandwiches. The hash browns were cold. And it took way longer than it should to get it. If you have a job at least put some effort into it. Will not go back.
Atmosphere: 1
Food: 1
Service: 1
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