This was so incredibly irritating. My husband and I ordered dominos tonight to just kinda be lazy. Maybe it was our mistake for ordering sandwiches, but this to me is just unacceptable. We live 5 minutes from the location. Our food was cold, and everything was either dry or brunt. We couldn’t even pull the tater tots apart without dragging the whole side with it. And the cheese was so overcooked it was hard and flat. Our sandwiches were dry and unevenly cooked. The driver was kind so it wasn’t him. The over all cooking was just straight up horrible. If I could give this review 0 stars I would.
Service: 3
Andrew Higgins
App says order will be ready in 20-25 min. Ordered and paid in the app, show up on time, told it's still being made. Wait another 20 min, told it's going in the oven next. Took over an hour. Wasted over 30 min at store waiting past time order was supposed to be ready. Several other people also waiting long times. Not a single employee cares.
Atmosphere: 1
Food: 3
Service: 1
Austin Call
Its Dominos! The front areas are always clean when you walk in,my orders have never been screwed up, and the workers always seem to be in a great mood! Its an easy 5 star dominos!
Atmosphere: 5
Food: 5
Service: 5
Susie G (Vegan Dragon)
Unfortunately every single time I order it is made incorrectly. I call before I submit the order & call after and it is STILL made wrong. I honestly don’t understand how it’s so difficult to not add Parmesan cheese. It’s every single time.
Atmosphere: 1
Food: 1
Service: 1
Linda Domke
Would not order New york pizza again crust is to thin toppings dont do any good. Flat as a pan cake.
K Winters
Delivery is AWFUL. I specifically ask for them to drop it off at my door and they leave my pizza outside in the cold. I had to call TWICE to ask where my order is at and the boys that answered the phone were very unprofessional. This is not my first time dealing with this horrible service from dominos in lowell. Terrible.
Atmosphere: 1
Food: 1
Service: 1
Maria Gașco
Very bad service,Very bad delivery.
Service: 1
Joe Carlson
Good luck trying to order a pizza here. The app never works, the employees are down right rude, and try calling in to place an order and you’ll be on hold for 30 minutes.
Atmosphere: 1
Food: 3
Service: 1
Hannah Storey
ordered food for pickup waited 20 minutes in my car for food to come they finally walked out to give me my food they gave me a snarky comment about having a drive thru then got home and none of the sauces i ordered was there so $20 down the drain when i tried to call waited on the food for 30minutes for nobody to answer
The people that works here are very nice BUT my biggest frustration with only this location is the the app and its coupons don’t work. I get way better deals going to cedar Lake or other locations. When I call to see if they will honor they say they don’t have a much flexibility. Frustrating and causes me to order to other locations
Atmosphere: 3
Food: 4
Service: 2
Jay Jay
Same as all the rest of thwm just alittle better the a frozen pizza from a store
Atmosphere: 4
Food: 1
Service: 5
Brenna Echterling
I always receive excellent service from this store. The drivers are fast and friendly! My pizza always arrives hot!
Atmosphere: 5
Food: 5
Service: 5
Thomas Elston
A lil slow with carryout but over all good food!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Pepperoni Pizza Medium Pizza, Parmesan Bites
Kay Jay
Completely unacceptable customer service. I understand that they could be busy, but the general lack of urgency surrounding the entire crew was ridiculous. It appeared as if no one was in charge, since no one tried to make the crew understand people were waiting around. Domino's corporate needs to come in and clean house, there's no reason it should take hours to get your food when they weren't that busy
This was so incredibly irritating. My husband and I ordered dominos tonight to just kinda be lazy. Maybe it was our mistake for ordering sandwiches, but this to me is just unacceptable. We live 5 minutes from the location. Our food was cold, and everything was either dry or brunt. We couldn’t even pull the tater tots apart without dragging the whole side with it. And the cheese was so overcooked it was hard and flat. Our sandwiches were dry and unevenly cooked. The driver was kind so it wasn’t him. The over all cooking was just straight up horrible. If I could give this review 0 stars I would.
Service: 3
App says order will be ready in 20-25 min. Ordered and paid in the app, show up on time, told it's still being made. Wait another 20 min, told it's going in the oven next. Took over an hour. Wasted over 30 min at store waiting past time order was supposed to be ready. Several other people also waiting long times. Not a single employee cares.
Atmosphere: 1
Food: 3
Service: 1
Its Dominos! The front areas are always clean when you walk in,my orders have never been screwed up, and the workers always seem to be in a great mood! Its an easy 5 star dominos!
Atmosphere: 5
Food: 5
Service: 5
Unfortunately every single time I order it is made incorrectly. I call before I submit the order & call after and it is STILL made wrong. I honestly don’t understand how it’s so difficult to not add Parmesan cheese. It’s every single time.
Atmosphere: 1
Food: 1
Service: 1
Would not order New york pizza again crust is to thin toppings dont do any good. Flat as a pan cake.
Delivery is AWFUL. I specifically ask for them to drop it off at my door and they leave my pizza outside in the cold. I had to call TWICE to ask where my order is at and the boys that answered the phone were very unprofessional. This is not my first time dealing with this horrible service from dominos in lowell. Terrible.
Atmosphere: 1
Food: 1
Service: 1
Very bad service,Very bad delivery.
Service: 1
Good luck trying to order a pizza here. The app never works, the employees are down right rude, and try calling in to place an order and you’ll be on hold for 30 minutes.
Atmosphere: 1
Food: 3
Service: 1
ordered food for pickup waited 20 minutes in my car for food to come they finally walked out to give me my food they gave me a snarky comment about having a drive thru then got home and none of the sauces i ordered was there so $20 down the drain when i tried to call waited on the food for 30minutes for nobody to answer
Atmosphere: 1
Food: 4
Service: 1
It was good and good service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The people that works here are very nice BUT my biggest frustration with only this location is the the app and its coupons don’t work. I get way better deals going to cedar Lake or other locations. When I call to see if they will honor they say they don’t have a much flexibility. Frustrating and causes me to order to other locations
Atmosphere: 3
Food: 4
Service: 2
Same as all the rest of thwm just alittle better the a frozen pizza from a store
Atmosphere: 4
Food: 1
Service: 5
I always receive excellent service from this store. The drivers are fast and friendly! My pizza always arrives hot!
Atmosphere: 5
Food: 5
Service: 5
A lil slow with carryout but over all good food!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Pepperoni Pizza Medium Pizza, Parmesan Bites
Completely unacceptable customer service. I understand that they could be busy, but the general lack of urgency surrounding the entire crew was ridiculous. It appeared as if no one was in charge, since no one tried to make the crew understand people were waiting around. Domino's corporate needs to come in and clean house, there's no reason it should take hours to get your food when they weren't that busy
Atmosphere: 1
Service: 1
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