After waiting on some items the remainder of our food was cold and made incorrect.
Food: 1
Service: 1
Michael Harris
This place is a joke they make excuses on why they cant sub items. They also have mice and Cockroaches!!
Atmosphere: 1
Food: 1
Service: 1
Adrienne Guidry
Lately the food is cold and get the wrong order...came back and still got it wrong again..then had an additude... I ordered 2legs a thigh and wedges not 2thights....went back got 2legs a thigh and fries...and you mad...may I have my money back please...have a good day and he slammed the window doors....SMH
Atmosphere: 2
Food: 1
Service: 1
Nancy Pieszchala
Chicken was almost burnt. Very dry. I went through the drive thru and didn’t notice till I got home. 30 bucks for burnt chicken. Shameful. I should have and will from now on get my chicken from stracks.
Beckett
They were out of mac and cheese
Atmosphere: 3
Food: 5
Service: 2
Corey Williams
Waited for what seemed to be forever for nuggets only to discover they set them on the counter and didn't tell us it was ready. The kids in there working today have zero pride on doing a good job. Honestly a was of $50
Lyn Schulz
Check your order before you drive off. If it’s wrong you have two options- drive back and get the correct food or the will give you a voucher in the mail that will take over a month to arrive!!! 🤦♀️🤬
Atmosphere: 1
Food: 3
Service: 1
Judi Hauck
We have no open KFC's in our area (Central Illinois), so knowing our trip would take us pst one in Lowell, we made a special stop.
Because my regular chicken was fresh out of the fryer, and my husband's was the end of a batch, they actually took the extra step of frying him fresh chicken as well.
It was wonderful to be greeted by happy, smiling faces during our long trip! Thanks so much!
Atmosphere: 5
Food: 5
Service: 5
jim morgan
Best KFC I have ever have been to. AWESOME! Go get some.
Hope I dont get sick!!🤢 was starving..and husband brought this home from KFC in Lowell, Indiana... yuck! Sooo OLD FOOD! 😭
Dan Leinberger
This was absolutely the worst KFC I've ever been too so disorganized paid $40 for dinner waited 25 mins and it was all cold as the staff was on the back line dancing and playing games will never be back to that store
Atmosphere: 1
Food: 1
Service: 1
Tychus
Service is always excellent at this location. The management always goes above and beyond to give the best possible experience. Food is always fresh and delicious. Employees work hard to keep the store clean as well. The KFC experience tend to be very hit-or-miss depending on location, but after visiting this locaton almost daily for the past 2 years, the quality has been consistently excellent every time. I cannot recommend this location highly enough! Staff is always friendly and pleasant. 5 stars in all fields!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 PC Breast & Wing Combo, 2 PC Drum & Thigh Combo, French Fries, Fried Chicken, Chicken Sandwich, Spicy Chicken Sandwich Nuggets Big Box Meal, Gravy, 8 PC Tenders Meal, Mac & Cheese, 3 PC Chicken Big Box, Classic Chicken Sandwich, KFC Sauce, Buffalo Ranch, Fill Up Box
Alissa
Spent 35 minutes waiting for “fresh tenders”. Literally 35 minutes. When I went in to ask about my $40.00 order, they were clueless and confused saying they needed more time. I’m irate. The food eventually came, ICE COLD. Shame on yall I don’t know what was going on tonight but you weren’t busy you were lazy. Highly dissatisfied and complete waste of money and time.
Atmosphere: 1
Food: 1
Service: 1
jt86 $$$
This place is so unorganized it’s not even funny. I love KFC and this store in particular never have the food ready, especially around lunch time when everyone is on break. You would think management would make sure enough chicken is dropped so the customer isn’t waiting 20 minutes for an order. I wouldn’t usually complain but this is the third time this has happen to me so I had to share my experience!
After waiting on some items the remainder of our food was cold and made incorrect.
Food: 1
Service: 1
This place is a joke they make excuses on why they cant sub items. They also have mice and Cockroaches!!
Atmosphere: 1
Food: 1
Service: 1
Lately the food is cold and get the wrong order...came back and still got it wrong again..then had an additude...
I ordered 2legs a thigh and wedges not 2thights....went back got 2legs a thigh and fries...and you mad...may I have my money back please...have a good day and he slammed the window doors....SMH
Atmosphere: 2
Food: 1
Service: 1
Chicken was almost burnt. Very dry. I went through the drive thru and didn’t notice till I got home. 30 bucks for burnt chicken. Shameful. I should have and will from now on get my chicken from stracks.
They were out of mac and cheese
Atmosphere: 3
Food: 5
Service: 2
Waited for what seemed to be forever for nuggets only to discover they set them on the counter and didn't tell us it was ready. The kids in there working today have zero pride on doing a good job. Honestly a was of $50
Check your order before you drive off. If it’s wrong you have two options- drive back and get the correct food or the will give you a voucher in the mail that will take over a month to arrive!!! 🤦♀️🤬
Atmosphere: 1
Food: 3
Service: 1
We have no open KFC's in our area (Central Illinois), so knowing our trip would take us pst one in Lowell, we made a special stop.
Because my regular chicken was fresh out of the fryer, and my husband's was the end of a batch, they actually took the extra step of frying him fresh chicken as well.
It was wonderful to be greeted by happy, smiling faces during our long trip! Thanks so much!
Atmosphere: 5
Food: 5
Service: 5
Best KFC I have ever have been to. AWESOME! Go get some.
Atmosphere: 5
Food: 5
Service: 5
Not the same that I remember having before
Restaurantji Recommends
Hope I dont get sick!!🤢 was starving..and husband brought this home from KFC in Lowell, Indiana... yuck! Sooo OLD FOOD! 😭
This was absolutely the worst KFC I've ever been too so disorganized paid $40 for dinner waited 25 mins and it was all cold as the staff was on the back line dancing and playing games will never be back to that store
Atmosphere: 1
Food: 1
Service: 1
Service is always excellent at this location. The management always goes above and beyond to give the best possible experience. Food is always fresh and delicious. Employees work hard to keep the store clean as well. The KFC experience tend to be very hit-or-miss depending on location, but after visiting this locaton almost daily for the past 2 years, the quality has been consistently excellent every time. I cannot recommend this location highly enough! Staff is always friendly and pleasant. 5 stars in all fields!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 PC Breast & Wing Combo, 2 PC Drum & Thigh Combo, French Fries, Fried Chicken, Chicken Sandwich, Spicy Chicken Sandwich Nuggets Big Box Meal, Gravy, 8 PC Tenders Meal, Mac & Cheese, 3 PC Chicken Big Box, Classic Chicken Sandwich, KFC Sauce, Buffalo Ranch, Fill Up Box
Spent 35 minutes waiting for “fresh tenders”. Literally 35 minutes. When I went in to ask about my $40.00 order, they were clueless and confused saying they needed more time. I’m irate. The food eventually came, ICE COLD. Shame on yall I don’t know what was going on tonight but you weren’t busy you were lazy. Highly dissatisfied and complete waste of money and time.
Atmosphere: 1
Food: 1
Service: 1
This place is so unorganized it’s not even funny. I love KFC and this store in particular never have the food ready, especially around lunch time when everyone is on break. You would think management would make sure enough chicken is dropped so the customer isn’t waiting 20 minutes for an order. I wouldn’t usually complain but this is the third time this has happen to me so I had to share my experience!
Atmosphere: 1
Service: 1
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