Dairy Queen Grill & Chill

Great comfort place

Atmosphere: 5

Food: 5

Service: 5

Great food and ice cream!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Cheeseburger

Ordered on line. Was ignored when I went in and told themI had an on line order, by two different people. Finally got the attention of another person who handed me my blizzards that now were melting. I also noticed one of mine was made wrong and they said the manager said they could not fix it. I will never set foot in there again!

Food: 1

Service: 1

Last night 9:15 drive-thru. I ordered a medium Turtle Sundae & was informed that only 1 topping was included in price. The other toppings are now extra. A Turtle Sundae is NOT a Turtle Sundae unless it has soft serve vanilla ice cream. pecans, hot fudge topping, hot caramel topping & (in some locations) whipped cream & a cherry. This is straight off the DQ Website. No mention of beibg charged extra for what is advertised as the standard ingredients. So i changed my order to a medium Heath Blizzard & we did not pay our bill until 9:35. A full 20 minutes of waiting in the drive-thru. Im not sure ill be back after this. Id appreciate an answer for the Sundae. We'll see if anyone reaches out to me on this review.

Atmosphere: 5

Food: 5

Service: 2

It was afternoon. Not by much. The team member who helped was very busy, and she still managed a great attitude! You hire personality and this young lady was good.

Good treat when you want one.

Atmosphere: 4

Food: 4

Service: 4

I was given Hot, fresh chicken & pretzels sticks! The food was great. Manager very friendly & apologized for the wait! I was even given a Pup Cup for my doggie!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Banana Split, Ice Cream Cake, Strawberry Milkshake

(Reply to owner: I have reached out twice already and have received no response. My next step it to file a complaint with BBB tomorrow.)
Extremely disappointed by how my young son and I were treated at this location. The manager yelled at my child multiple times (even as I was already addressing the situation), then aggressively threw a scanner behind the counter and refused to help us. My son was visibly shaken, crying, and scared — all he wanted was ice cream and to go home. No child should be treated that way, and no parent should have to comfort their child after something like that. Completely unacceptable behavior and a deeply upsetting experience.

Atmosphere: 1

Food: 1

Service: 1

I have visited here 3 times, and all visits were bad in different ways.

Absolutely awful workers, they will just stand in a hudle in the back and talk and not take your order until they decide they should. I was given very old and dry chicken as well as very dark cold sludgy gravy. Honestly was surprised as I have never had bad dairy queen before eating at this one.

They have fake nails on, which I know is against health and food guidelines in restaurants.

Also, we came in to eat and ordered our food at 9 pm. we sat down to eat, and within 10 minutes, we yelled at that the dining area was closed, and we needed to leave immediately. When I asked staff at a different time, they said lobby closes at 10 and online confirming 10 as well. So, really awful experiences each time. I do not recommend and will not spend money there anymore.

Atmosphere: 1

Food: 2

Service: 1

Older counter staff at my visit genuinely took Interest in completing my order. Kinda expensive but worth the cost. Went way beyond on quantity and quality!!! Outside kinda blah. Slower service only downside..

Atmosphere: 2

Food: 5

Service: 3

It is amazing place to eat

Atmosphere: 5

Food: 5

Service: 5

Dairy Queen is a wonderful place to take grandkids. One grandchild had a chocolate cone dipped in chocolate and another had a vanilla cone dipped in chocolate. We were celebrating, so I had a peanut buster parfait. The ice cream was great and the service was fantastic. And the taste of a peanut buster parfait hasn't changed in 40 years.

Atmosphere: 5

Food: 5

Service: 5

A staff member working drive thru tonight took pictures of my debit card. 😔 😟

Atmosphere: 1

Food: 1

Service: 1

Drive through was great!

Food: 5

Service: 5

Recommended dishes: Banana Split

Chilli dog.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Cake, Chili Cheese Dog, Side of Onion Rings