When they get it right they get it but when it comes to late night Doordash orders they are trash. I've tried ordering three times from them in the past couple of weeks and each time they've marked my orders as being prepared. As far as the first order went, the food was supposedly never made and the Dasher cancelled the order. The people in the store supposedly refused to make it despite it being before their closing hours. Second time the Dasher delivered it to the wrong address but blamed Doordash (my address has been consistent with other deliveries) and the store for marking the orders wrong. This is a Dasher issue for not paying attention but it is the store's issue for placing the right tags on the wrong orders (unless the Dasher was lying).
Tonight I placed an order before their closing time, had the order confirmed through a Dasher, and it was marked as being prepared by the store. Dasher showed up to the store and, when they got ahold of me, said that they were closed/not preparing the order AGAIN despite me being told the order was being prepared.
Don't order through these people on Doordash. Even if you stop through the store personally, don't expect to have the correct order. They either hire on people who don't care or they hire on people who take your food in the late hours.
Food: 3
Service: 1
Jimmy Warner
Got the Double Big Buford. My burger was slightly cold but this is my fault as I ordered un app then had to drive to pick up and it was sitting for a few minutes.
Burger was good. As ordered. It wasn't burnt or over cooked. Was still juicy.
Fries were still warm and really good. I got a free leg fry in app so was only little over $6 for the burger as I already had a coke.
Will eventually go back when im in marion again.
Atmosphere: 5
Food: 5
Service: 5
Skyla Buchanan
Loaded fries, oh gawd 🤤🤤🤤
Atmosphere: 4
Food: 5
Service: 5
Judi Jenks
Nice specials. Hot food.
Atmosphere: 5
Food: 5
Service: 5
Kelly Saylor
Food is yummy 😋, but milk shake sizes are smaller than in the past🫤. That was disappointing.🥤
Food: 5
Service: 5
Melissa Eilts
Cheap and delicious
Atmosphere: 5
Food: 5
Service: 5
Trista Nicodemus
Literally always forget something. Every single time.
Atmosphere: 3
Food: 5
Service: 1
Keith Swavey
They have a $4 meal going on right now drink, fries and sandwich and apple pie excellent deal 😋
Atmosphere: 4
Food: 5
Service: 5
Ken Dooley
I just waited 29 minutes and still left without my order.
Service: 1
michael kean
Last night, I got home from a long shift at my factory job, I decided to try a restaurant I've never had and chooses ralleys, it taste just like McDonald's for extra price
The guy had a terrible attitude when we told them one second and then he was like can we help you look for something in angry tone also we were the only one there
Atmosphere: 1
Food: 4
Service: 1
Kalep King
Food was delicious but tried to order the new brisket sandwiches that advertise 3x the brisket...i would really hate to see what i would look like without the extra meat was barely enough to taste
Atmosphere: 4
Food: 1
Service: 4
MJHoch CLPass
Gal was a bit rude, had us go to the other window for a small order just for the timer to quit counting. Chicken bites and fries old and crunchy, dry... Received a banana vanilla shake instead of banana chocolate. Didn't give receipt. They have been putting them in the bags, but not this time. Their service continues to go down.
Edit: I reported this instance to (800) 800-8072, the complaint line
Atmosphere: 1
Food: 2
Service: 1
oudy301pocket 765
Just got 2 upside down chili dogs after dealing with what I thought was a decently fast wait for “fresh” food but that ruined it along with the lukewarm burger
When they get it right they get it but when it comes to late night Doordash orders they are trash. I've tried ordering three times from them in the past couple of weeks and each time they've marked my orders as being prepared. As far as the first order went, the food was supposedly never made and the Dasher cancelled the order. The people in the store supposedly refused to make it despite it being before their closing hours. Second time the Dasher delivered it to the wrong address but blamed Doordash (my address has been consistent with other deliveries) and the store for marking the orders wrong. This is a Dasher issue for not paying attention but it is the store's issue for placing the right tags on the wrong orders (unless the Dasher was lying).
Tonight I placed an order before their closing time, had the order confirmed through a Dasher, and it was marked as being prepared by the store. Dasher showed up to the store and, when they got ahold of me, said that they were closed/not preparing the order AGAIN despite me being told the order was being prepared.
Don't order through these people on Doordash. Even if you stop through the store personally, don't expect to have the correct order. They either hire on people who don't care or they hire on people who take your food in the late hours.
Food: 3
Service: 1
Got the Double Big Buford. My burger was slightly cold but this is my fault as I ordered un app then had to drive to pick up and it was sitting for a few minutes.
Burger was good. As ordered. It wasn't burnt or over cooked. Was still juicy.
Fries were still warm and really good. I got a free leg fry in app so was only little over $6 for the burger as I already had a coke.
Will eventually go back when im in marion again.
Atmosphere: 5
Food: 5
Service: 5
Loaded fries, oh gawd 🤤🤤🤤
Atmosphere: 4
Food: 5
Service: 5
Nice specials. Hot food.
Atmosphere: 5
Food: 5
Service: 5
Food is yummy 😋, but milk shake sizes are smaller than in the past🫤. That was disappointing.🥤
Food: 5
Service: 5
Cheap and delicious
Atmosphere: 5
Food: 5
Service: 5
Literally always forget something. Every single time.
Atmosphere: 3
Food: 5
Service: 1
They have a $4 meal going on right now drink, fries and sandwich and apple pie excellent deal 😋
Atmosphere: 4
Food: 5
Service: 5
I just waited 29 minutes and still left without my order.
Service: 1
Last night, I got home from a long shift at my factory job, I decided to try a restaurant I've never had and chooses ralleys, it taste just like McDonald's for extra price
Food: 1
Restaurantji Recommends
Good take out
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sandwich, Fries
The guy had a terrible attitude when we told them one second and then he was like can we help you look for something in angry tone also we were the only one there
Atmosphere: 1
Food: 4
Service: 1
Food was delicious but tried to order the new brisket sandwiches that advertise 3x the brisket...i would really hate to see what i would look like without the extra meat was barely enough to taste
Atmosphere: 4
Food: 1
Service: 4
Gal was a bit rude, had us go to the other window for a small order just for the timer to quit counting. Chicken bites and fries old and crunchy, dry... Received a banana vanilla shake instead of banana chocolate. Didn't give receipt. They have been putting them in the bags, but not this time. Their service continues to go down.
Edit: I reported this instance to (800) 800-8072, the complaint line
Atmosphere: 1
Food: 2
Service: 1
Just got 2 upside down chili dogs after dealing with what I thought was a decently fast wait for “fresh” food but that ruined it along with the lukewarm burger
Atmosphere: 1
Food: 1
Service: 1
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