McDonald's
13615 Blue Lick Rd, Memphis
(812) 920-8553
Recent Reviews
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Delicious food and wonderful people
Atmosphere: 5
Food: 5
Service: 5
My experience with this McDonald's is usually positive! I don't get McDonald's very often, maybe a couple times a year, but when I do I go to this McDonald's since it's the closest one to my house. The workers are very nice! I have never had a bad experience with anyone who works here. This is a busy McDonald's so I don't mind waiting. The food is always hot and my kids don't complain! The only minimal complaint I have is they don't always ask about the second side for the kids' meals and if I don't remember to ask, my kids end up with mooshy apple slices. My kids love apples, but the apple slices at McDonald's are not fresh. They would rather enjoy themselves and have more fries. Otherwise this is a great place to get food if you're too tired to cook for the night.
Atmosphere: 5
Food: 5
Service: 5
I was actually completing a 34 at this location and the fries were cold, both times, I gave the staff the benefit of the doubt once. The staff was rude, I had to wait around for my drink cup, no help as I ordered on the kiosk.
Atmosphere: 2
Food: 2
Service: 1
this is insane I order my food for me and my kids and a worker ate all of the fries in each bag nver again..
Atmosphere: 1
Food: 1
Service: 1
Staff was Rude and Dismissive. Stood at the counter for over 5 minutes trying to get everything I ordered before giving up and leaving.
Staff walked past and even made eye contact without taking time to listen to my issues.
Atmosphere: 2
Food: 3
Service: 1
Good cold old
Atmosphere: 5
Food: 3
Service: 4
WORST SERVICE!
If you want to eat inside, the dine-in service is terrible. They throw a bag with your food on the counter and just call your number. I didn’t see any employees wearing gloves. They were touching food and money at the same time. The staff is rude, and they don’t give you what you actually ordered.
Atmosphere: 1
Food: 1
Service: 1
After 8 years of me not ordering here it's still terrible last time I came here they over cooked my mc chicken this time they gave me an old one the last time I ordered mc nuggets and they were still frozen so after all these years this place is still trash I will never order here again in life until you get new employees that actually like their job
Atmosphere: 1
Food: 1
Service: 1
Awesome
Atmosphere: 5
Food: 5
Service: 5
I visit this McDonalds frequently as it is closest to my house, and the last several times I have been there, the service has been terrific. Over the years I noticed that service itself was declining but recently this year I have noticed the service becoming increasingly positive. Today I placed a mobile order and then headed to the McDonalds to retrieve it. I had accidentally selected dine in instead of drive-thru and realized I didn't have the right code. I pulled around to a drive-thru waiting spot and Mariah came out and explained that my order had come up on the front counter but for some reason timed out. I received a pop-up stating my order was canceled and I was confused. Mariah came back out to my car before I left and told me she had found the receipt where I had paid and that she would make my order and bring it out to me. I was extremely grateful because I was on lunch break at work and needed to get back home. Mariah and David helped get my order prepared and made sure my ridiculous list of sauces were ALL included in my order. Nothing was forgotten and everything was made just as I ordered it and I was able to get back to work on-time. So thank you Mariah and David for going the extra mile and showing excellent customer service. We need more people like you both!
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
The absolute worst McDonald ever!! I waited 30 whole minutes and the food was freaking trash the cooks and the girl with the grey sweatshirt didn’t want to work so just make the customer life harder
Atmosphere: 1
Food: 1
Service: 1
I had an exceptional experience thanks to Mariah. She was incredibly sweet, warm, and kind from start to finish. She made me feel comfortable, welcomed, and genuinely cared for. Her patience, smile, and gentle personality made my ice cream even more enjoyable. Service like hers is rare, and I deeply appreciated it. Sincerely Nishae🧡🙏🏾 thanks Mariah!!!
Atmosphere: 5
Food: 5
Service: 5
Great service and fresh food
Atmosphere: 5
Food: 5
Service: 5
Very slow service took a long time to get my order avoid like the plague
Atmosphere: 1
Food is always cold and looks like garbage.. tried to reach out to corporate before this post but after spending 10 minutes to address my issues.. said oops something went wrong... im not rewriting a 10 minute complaint.. everyone goes to McDonald's this one is the worst
Atmosphere: 3
Food: 1
Service: 1
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