Dunkin'

5234 Franklin St, Michigan City
(219) 879-2922

Recent Reviews

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Cheree Hille

The owners charge a dollar to remove ice from a drink. Their rude and disrespectful when you ask anything about the food or drinks when ordering.

Atmosphere: 1

Service: 1

Lindsey Kintigh

Every time I go here the people always have a bad attitude.

Atmosphere: 1

Service: 1

Kelly Kell

Horrible lady at the window her attitude is so gross she turns the donuts sideways she don’t want to get cold so she barley opens the window. She ignores when asked for anything. She’s the owner! Very poor!

Atmosphere: 1

Food: 1

Service: 1

FARIDEH AGHAJANI

Couple times we tried the different kinds donuts and they didn’t have it my kids get disappointed but they get bunch of extra Little Donuts and that makes them happy

Celina Perez

My day is made when I come here. The staff are truly the kindest people I’ve ever met.

Atmosphere: 5

Food: 5

Service: 5

Jordan Gatzka

Donuts taste like cardboard!

Atmosphere: 5

Food: 5

Service: 5

Crystal Rodriguez

These are my people!!! They always have it together!!! Service with a smile and I love that they know my order!!! They go above and beyond and really know how to make you feel special!!!! To my day crew, yall are true rock stars!!!!??????

Atmosphere: 5

Food: 5

Service: 5

guy craft

They gave me day old donuts when i was asked for a assortment. I said kinda, i thought i would get to pick like any other donut place. Next thing i knew i was handed a vox of donuts... I was stunned but went along with it. I took them to work and had one and they were old... Old old like they could have found in WW1 old. I will never be back

A L

These folks are clueless

Adam “Infinius” Lesniewski

These folks are clueless

Kristen Hartigan

About 2 years ago, I gave a 1 star review because unfortunately, the remodel forced a lot of great employees out. I need to revise my review because the experience has been stellar. My order is never wrong anymore. The workers are friendly and know me by name. The coffee tastes great and service is always fast. They have come a long way to be great again.

Recommended dishes: Hash Browns, Bagel, Iced Caramel Coffee, Bacon Egg and Cheese, Dunkin' Energy, Iced Latte, Maple Sugar Bacon Breakfast Sandwich

Travis Wilson

The new manager Lisa has completely turned around this location. She is on top of everything I’ve been in 10 times or more in the last few months and she always makes sure my order is made correctly, consistently, and my preferences are met. This store used to be absolute chaos at best and you’d get a $7 chocolate milk instead of a mocha cappuccino blast. Now I’ve yet to get one that wasn’t exactly how they’re supposed to be made. She deserves recognition for what she’s done to turn this place around.

Atmosphere: 5

Food: 5

Service: 5

Cynthia Kane

Was going out on boat needed donuts real early in morning and glad they where open at 6 am

Atmosphere: 5

Food: 4

Service: 5

Erin Meyrick

Out of state traveler review! The staff here is by far the most friendly in the country. Yes, in the country. I even told my husband that I wish this staff was in our hometown. If there is any language barrier, learn from each other to understand what each means, not just in this restaurant, but anywhere you go.The donut selection was slim, but even so, you'll have your basic selection. I assume it's due to the fact that it also has a Baskin-Robbins inside as well.

Atmosphere: 5

Food: 4

Service: 5

Daisy Tamayo

Happy hour ice coffee always have to much water an people are always messing up the orders I mean damn I come like every other damn day and they can't follow a simple order 5 liquid sugar, and every damn time they fill my cup with regular raw sugar, I'm so over this crap it's simple people why must I pay so much for yall to mess up every damn time

Atmosphere: 1

Food: 1

Service: 1

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