Great food for our first time visiting this Panda Express!! Service was great as well!!
Atmosphere: 5
Food: 5
Service: 5
huneylove5
Fine but something is always out
Atmosphere: 3
Food: 3
Service: 4
Elizabeth Anaya
Gave me small positions of last leftovers Food wasn't fresh Dirty bathroom
Jesus Garcia
Old food. Smaller portions. Disgusting bathroom.
Atmosphere: 1
Food: 1
Service: 1
Alec “Xenon” Foster
Awful service. They prioritize doordash ordes above all else. They literally filled 7 online orders in a row before even getting to me standing in front of the tray.
Atmosphere: 1
Service: 1
Ken Throw (KennyT)
When I got home, the orange chicken tasted like it was reheated multiple times and 2 days old.
Atmosphere: 4
Food: 2
Service: 3
Teresa Ciupak
Friendly staff, love the variety, very clean, reasonable prices.
Atmosphere: 5
Food: 5
Service: 5
Chappy
Good food & service. 😊
Atmosphere: 4
Food: 4
Service: 5
R.J. Jones
Nothing “express” about this place. Seems simple enough, all food made ahead, just scoop and sell. Unfortunately the management hasn’t grasped that & passed it along to their staff. Panda Long Wait…maybe
This location is super slow and completely unorganized, we waited like 25 minutes to order the food
Atmosphere: 1
Service: 1
Mike Mussa
Food has always been fresh . And the place is always clean.
Atmosphere: 5
Food: 5
Service: 5
Marie Marks
I was overcharged and the food was horrible 😭
Amaury Sanchez
Great customer service! Greeted every time I walk in, friendly staff! Clean restaurant! Michigan City Panda Express is the only panda I go to!
Atmosphere: 5
Food: 5
Service: 5
Suzanne Goheen
As someone who works in Human Resources, I understand that every customer interaction is an opportunity to represent your brand. Unfortunately, my experience at this Panda Express was a textbook example of how poor service and leadership can damage that reputation.
When I visited, the store was out of almost everything. What remained in the food trays looked old, dry, and completely unappealing. We were told we’d have to wait nearly 20 minutes for fresh food to be cooked — something I would expect from a full-service restaurant, not a fast-casual one.
What truly pushed this experience into unacceptable territory was the behavior of the young woman serving us. Her name started with an “A” and she was wearing a black shirt, which I understand typically signifies a leadership or management role. She was incredibly rude, sarcastic, and condescending — speaking to us as if we were a nuisance or just plain ignorant. For someone in a position of authority to act this way is deeply concerning, and frankly, it reflects poorly on the entire operation.
The only redeeming part of the visit was the cashier, who was kind, courteous, and professional. His demeanor was a breath of fresh air compared to the rest of the experience.
This visit left me both frustrated and disappointed. With leadership setting such a poor example, it’s no wonder the store felt disorganized and unwelcoming. I sincerely hope this location reevaluates its training and management standards.
Great food for our first time visiting this Panda Express!! Service was great as well!!
Atmosphere: 5
Food: 5
Service: 5
Fine but something is always out
Atmosphere: 3
Food: 3
Service: 4
Gave me small positions of last leftovers
Food wasn't fresh
Dirty bathroom
Old food. Smaller portions. Disgusting bathroom.
Atmosphere: 1
Food: 1
Service: 1
Awful service. They prioritize doordash ordes above all else. They literally filled 7 online orders in a row before even getting to me standing in front of the tray.
Atmosphere: 1
Service: 1
When I got home, the orange chicken tasted like it was reheated multiple times and 2 days old.
Atmosphere: 4
Food: 2
Service: 3
Friendly staff, love the variety, very clean, reasonable prices.
Atmosphere: 5
Food: 5
Service: 5
Good food & service. 😊
Atmosphere: 4
Food: 4
Service: 5
Nothing “express” about this place. Seems simple enough, all food made ahead, just scoop and sell. Unfortunately the management hasn’t grasped that & passed it along to their staff. Panda Long Wait…maybe
It was good
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
This location is super slow and completely unorganized, we waited like 25 minutes to order the food
Atmosphere: 1
Service: 1
Food has always been fresh . And the place is always clean.
Atmosphere: 5
Food: 5
Service: 5
I was overcharged and the food was horrible 😭
Great customer service! Greeted every time I walk in, friendly staff! Clean restaurant! Michigan City Panda Express is the only panda I go to!
Atmosphere: 5
Food: 5
Service: 5
As someone who works in Human Resources, I understand that every customer interaction is an opportunity to represent your brand. Unfortunately, my experience at this Panda Express was a textbook example of how poor service and leadership can damage that reputation.
When I visited, the store was out of almost everything. What remained in the food trays looked old, dry, and completely unappealing. We were told we’d have to wait nearly 20 minutes for fresh food to be cooked — something I would expect from a full-service restaurant, not a fast-casual one.
What truly pushed this experience into unacceptable territory was the behavior of the young woman serving us. Her name started with an “A” and she was wearing a black shirt, which I understand typically signifies a leadership or management role. She was incredibly rude, sarcastic, and condescending — speaking to us as if we were a nuisance or just plain ignorant. For someone in a position of authority to act this way is deeply concerning, and frankly, it reflects poorly on the entire operation.
The only redeeming part of the visit was the cashier, who was kind, courteous, and professional. His demeanor was a breath of fresh air compared to the rest of the experience.
This visit left me both frustrated and disappointed. With leadership setting such a poor example, it’s no wonder the store felt disorganized and unwelcoming. I sincerely hope this location reevaluates its training and management standards.
Atmosphere: 1
Food: 1
Service: 1
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