Amber took our order was so incredibly sweet! We had to take a pretzel off our order cause we didn’t have enough on the card and she gave it to us anyways <3
Atmosphere: 5
Food: 4
Service: 5
Jeremy Blacksten
Absolutely outstanding. Even with the new hires, they were kind and courteous during our morning outing for breakfast. We were there right when they opened, and they handled everything incredibly. Very impressed with the team.
Atmosphere: 5
Food: 5
Service: 5
Robyn Whatley
Always a great meal here
Atmosphere: 5
Food: 5
Service: 5
Jinx
Haven't had Sonic in like six years. Unexpectedly still delicious.
Atmosphere: 4
Food: 5
Service: 5
Julia Pittman
We ordered our food, they repeated the order back perfectly and gave us the wrong food.
Atmosphere: 3
Food: 3
Service: 1
Marius Kasniunas
Average tasting burgers. Specialty drinks are good. Fast service.
Atmosphere: 5
Food: 3
Service: 4
RG V00
The food was good as always. The workers were talking downwards about how busy they were. That should’ve been discussed with management not customers.
Atmosphere: 3
Food: 4
Service: 4
Carrie Keller
We pulled into a kiosk. The person came on speaker and we placed our order. The payment wouldn't go through so my husband got out and paid. We waited 30 minutes for our food. *(when we arrived there was one car. It did pick up a bit, later). I got out and asked for our food. They had forgotten about us. I had to replace the order. It took another 15 minutes. The fries were greasy and rubbery. The sandwich was edible. When they brought us our food, they tried to get us to pay again!
Atmosphere: 1
Food: 2
Service: 1
Maxxx
Read some negative comments. Don't get it. No complaints here. Best corn dogs in my local.
Atmosphere: 5
Food: 5
Service: 5
Arianna Gilroy
Went to pick up an order that I had put in through uber eats. Pull up and press the button like the directions say and the dude who gets on instantly has an attitude asking us what we wanted. We tell him we were their to pick up and order and it’s just even more attitude of “well we don’t have it” and just “you need to call customer support” with the nastiest tone in his voice he wouldn’t let us show him the order or anything. When we told him he didn’t have to be so rude about it he then refused to talk to us. Called the store after and was hung up on immediately. Right off the bat the dude was rude and horrible and really needs to practice his customer service skills, I’ve worked forever in food and customer service and wouldn’t imagine treating a customer like that.
Been coming to this location for years and never had a problem. Tried to order through the app today, but it kept erroring out so I decided to just go through the drive thru. Upon entering the drive thru I got no acknowledgment and then after about 3 minutes I said “hello?” and someone came on and said “can I take your order” in a clearly aggravated tone. So then I proceeded to order 3 drinks. After the second drink order (I wasn’t talking fast and it wasn’t anything complicated) the employee then yelled at me “HOLD ON A SECOND!!!” and by that time I was over it so I just told them nevermind and drove away. I don’t want anything if you are going to have a rude attitude. Working fast food can be hard and stressful at times, I get it, but you need to try to be a little nicer. I will be visiting the Crown Point location instead from here out.
Service: 1
Crystaly
Went through the drive thru we got there first and instead of taking our order they said one minute another car came beside us they took her order first so unprofessional also the food is nothing special the fries were burnt and burger isn’t worth my money
Atmosphere: 1
Food: 1
Service: 1
Abigail Hall
I get working customer service can be busy, or even draining, but you don’t need to be rude to others.
My mother and I pulled up around 4:55 pm, trying to make it in time for the happy hour deal. All we wanted were two drinks. That is all. Instead, we were told to wait a moment, (no please) and could hear yelling in the kitchen.
After 6 minutes of waiting, the lady took our order. When giving us the total, it did not reflect the two drinks. Trying to inform her, she cuts us off and yells “WHAT DO YOU NEED”. I don’t know if she was yelling at someone else in the restaurant, or if it was at us. Either way, extremely unprofessional and rude.
Shouln’t be too surprised based on the other reviews left in the past month. Good riddance.
Service: 1
Lucy Marquez
Speaker didn't work right and she couldn't hear me well. My hot dog was cold.
Atmosphere: 3
Food: 3
Service: 3
Karen Jedrysek
The speakers to order don’t work. The payment feature does not work. The place is a dive. Do better Sonic!
Amber took our order was so incredibly sweet! We had to take a pretzel off our order cause we didn’t have enough on the card and she gave it to us anyways <3
Atmosphere: 5
Food: 4
Service: 5
Absolutely outstanding. Even with the new hires, they were kind and courteous during our morning outing for breakfast. We were there right when they opened, and they handled everything incredibly. Very impressed with the team.
Atmosphere: 5
Food: 5
Service: 5
Always a great meal here
Atmosphere: 5
Food: 5
Service: 5
Haven't had Sonic in like six years. Unexpectedly still delicious.
Atmosphere: 4
Food: 5
Service: 5
We ordered our food, they repeated the order back perfectly and gave us the wrong food.
Atmosphere: 3
Food: 3
Service: 1
Average tasting burgers. Specialty drinks are good. Fast service.
Atmosphere: 5
Food: 3
Service: 4
The food was good as always. The workers were talking downwards about how busy they were. That should’ve been discussed with management not customers.
Atmosphere: 3
Food: 4
Service: 4
We pulled into a kiosk. The person came on speaker and we placed our order. The payment wouldn't go through so my husband got out and paid. We waited 30 minutes for our food. *(when we arrived there was one car. It did pick up a bit, later). I got out and asked for our food. They had forgotten about us. I had to replace the order. It took another 15 minutes. The fries were greasy and rubbery. The sandwich was edible. When they brought us our food, they tried to get us to pay again!
Atmosphere: 1
Food: 2
Service: 1
Read some negative comments. Don't get it. No complaints here. Best corn dogs in my local.
Atmosphere: 5
Food: 5
Service: 5
Went to pick up an order that I had put in through uber eats. Pull up and press the button like the directions say and the dude who gets on instantly has an attitude asking us what we wanted. We tell him we were their to pick up and order and it’s just even more attitude of “well we don’t have it” and just “you need to call customer support” with the nastiest tone in his voice he wouldn’t let us show him the order or anything. When we told him he didn’t have to be so rude about it he then refused to talk to us. Called the store after and was hung up on immediately. Right off the bat the dude was rude and horrible and really needs to practice his customer service skills, I’ve worked forever in food and customer service and wouldn’t imagine treating a customer like that.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Been coming to this location for years and never had a problem. Tried to order through the app today, but it kept erroring out so I decided to just go through the drive thru. Upon entering the drive thru I got no acknowledgment and then after about 3 minutes I said “hello?” and someone came on and said “can I take your order” in a clearly aggravated tone. So then I proceeded to order 3 drinks. After the second drink order (I wasn’t talking fast and it wasn’t anything complicated) the employee then yelled at me “HOLD ON A SECOND!!!” and by that time I was over it so I just told them nevermind and drove away. I don’t want anything if you are going to have a rude attitude. Working fast food can be hard and stressful at times, I get it, but you need to try to be a little nicer. I will be visiting the Crown Point location instead from here out.
Service: 1
Went through the drive thru we got there first and instead of taking our order they said one minute another car came beside us they took her order first so unprofessional also the food is nothing special the fries were burnt and burger isn’t worth my money
Atmosphere: 1
Food: 1
Service: 1
I get working customer service can be busy, or even draining, but you don’t need to be rude to others.
My mother and I pulled up around 4:55 pm, trying to make it in time for the happy hour deal. All we wanted were two drinks. That is all. Instead, we were told to wait a moment, (no please) and could hear yelling in the kitchen.
After 6 minutes of waiting, the lady took our order. When giving us the total, it did not reflect the two drinks. Trying to inform her, she cuts us off and yells “WHAT DO YOU NEED”. I don’t know if she was yelling at someone else in the restaurant, or if it was at us. Either way, extremely unprofessional and rude.
Shouln’t be too surprised based on the other reviews left in the past month. Good riddance.
Service: 1
Speaker didn't work right and she couldn't hear me well. My hot dog was cold.
Atmosphere: 3
Food: 3
Service: 3
The speakers to order don’t work. The payment feature does not work. The place is a dive. Do better Sonic!
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