They first off didn't have chocolate frosty they even forgot mine 😒 the fries was cold and u can tell the kids that was working did not want to be there
Atmosphere: 1
Food: 2
Service: 2
Bellephron
Went in at 10:30pm and they told us “We’re not taking orders.” In a rude tone, even though they don’t close until 12.
Service: 1
Stay Positive 2019
I came in to pick up a doordash and wanted 15 min for the order. The guy apologized. I told him I have a app I filled out if they could call I'd love to come to work with you. I've worked restraints for 30 years. I guess I have to much experience for them to call. That's what one of them told me..
Parking: I think this company needs to have more employees during the night with all the doordash meals to prepare. I didn't catch his name,but the dark skin guy that handed me my dash was very polite
Atmosphere: 5
Food: 5
Service: 2
9 O
The food was alright, it's fast food, but the person who took our order, who's name was Gwendolyn was rude and really abrasive, made us feel like we were burdens for getting food
Atmosphere: 2
Food: 4
Service: 2
Jack Judy
Typical fast food place. Food is OK, not especially great. Same with their service. I've had a few incorrect orders. And occasionally not so pleasant staff. But food is fast and palatable.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chili, Dave's Double
Monica Mcferson
I asked for fresh and it was not fresh at all the cheese was not melted burger was cold.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich
DJ Home Juice
Go to fast food
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chili, French Fries
Walter Alexander
Came there for lunch today food was cold very rude customer service made racist remarks to me I won't ever come back very disappointed in Wendy's food was just horrible and cold staff is very rude people texting when you have customers waiting
Atmosphere: 1
Food: 1
Service: 1
Eliselena Serrano
Fries were not fresh they had definitely been sitting so they tasted horrible. We did not eat. My chicken sandwich was hot but tasted old. Gotta do better Michigan
They made my burger incorrect. It's not the first time. Two orders in 2 days and both were wrong.
Atmosphere: 4
Food: 2
Service: 4
Reyna Ortiz
Legit had a raw chicken sandwich delivered through door dash. Ended up calling the store they hung up on me. I go into the store and the store manager says she's too busy to help and it's dopr dash problem I brought the sandwich back i didn't want a refund I just wanted my food properly made and instead was giving a frosty and told me they didn't know corporates phone number. A random employee heard everything and gave me the number so I left. This is where I'm at. This just happened
Atmosphere: 1
Food: 1
Service: 1
Alyssa Nicole
THIS IS LESS THAN BARE MINIMUM CUSTOMER SERVICE ‼️‼️
- The fry container was less than halfway full.
- A 10 piece chicken nugget was ordered and the bag was purely BBQ sauce packets. There were 10. 10 BBQs. For ONE 10 piece nugget. Due to the fact of the bag being full of them, 3 of them broke open.
- 99% sure the fries missing from said container were put into my “Baconator” fries. Which were nothing but. Quite literally a giant stack of fries that have strips of bacon on top and NO. CHEESE. I’ve never had such a MASSIVE pile of fries, let alone ONLY bacon on top of them. Sometimes the cheese isn’t even melted, but, this time there wasn’t even cheese on the fries except one little tiny tiny dab.
- The drinks weren’t placed into the carrier, just sat on top. The lids were not placed on correctly, and the drinks leaked and spilled in the car.
- The drink carrier was so soggy from the spillage that by the time I got to the door, it snapped in half and 2 out of 3 drinks went EVERYWHERE on my porch.
- Worker approached my family members car once she pulled forward and greeted her with, “Hey, old timer.” She replied, “Excuse me?” To which he said, “How’s it going, grandma?” She told him she did not know him.
I’m going to be so straightforward when I say there is no way someone was not on some sort of mind altering substance while working between 11PM and 12AM tonight on 12/19/24. My family member works during the day and has been stopping at Wendy’s once in awhile when she gets off after 11PM majority of the year. Past experiences were heavenly. They ALWAYS made the food as fresh as they could, warm, and correctly. This location closes at 12AM. My family member stated they were all younger and she arrived home at 11:47PM. We live about 15 minutes out. Firstly, she ordered Baconator Fries and got cut off with “Your total will be…”. When she said she wasn’t finished, she was told she would have to wait 15 minutes for the food, putting her at the location between 11PM and 11:30PM. She stated at the speaker she didn’t mind waiting. There is no reason that ANY of this mess should have happened and it’s not even bare minimum service. If the workers cannot handle the night shift, they should reconsider their job. If I could post the photo of my baconator fries, I would. I haven’t even looked at the burger yet, and I’m scared to even eat it at this point if I’m being honest.
Atmosphere: 1
Food: 1
Service: 1
therealaxton b
Worst attitudes from employees very unprofessional to the utmost very disappointed
They treat people like trash..
Service: 1
They first off didn't have chocolate frosty they even forgot mine 😒 the fries was cold and u can tell the kids that was working did not want to be there
Atmosphere: 1
Food: 2
Service: 2
Went in at 10:30pm and they told us “We’re not taking orders.” In a rude tone, even though they don’t close until 12.
Service: 1
I came in to pick up a doordash and wanted 15 min for the order. The guy apologized. I told him I have a app I filled out if they could call I'd love to come to work with you. I've worked restraints for 30 years. I guess I have to much experience for them to call. That's what one of them told me..
Parking: I think this company needs to have more employees during the night with all the doordash meals to prepare. I didn't catch his name,but the dark skin guy that handed me my dash was very polite
Atmosphere: 5
Food: 5
Service: 2
The food was alright, it's fast food, but the person who took our order, who's name was Gwendolyn was rude and really abrasive, made us feel like we were burdens for getting food
Atmosphere: 2
Food: 4
Service: 2
Typical fast food place. Food is OK, not especially great. Same with their service. I've had a few incorrect orders. And occasionally not so pleasant staff. But food is fast and palatable.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chili, Dave's Double
I asked for fresh and it was not fresh at all the cheese was not melted burger was cold.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Go to fast food
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chili, French Fries
Came there for lunch today food was cold very rude customer service made racist remarks to me I won't ever come back very disappointed in Wendy's food was just horrible and cold staff is very rude people texting when you have customers waiting
Atmosphere: 1
Food: 1
Service: 1
Fries were not fresh they had definitely been sitting so they tasted horrible. We did not eat. My chicken sandwich was hot but tasted old. Gotta do better Michigan
Food: 1
Restaurantji Recommends
They made my burger incorrect. It's not the first time. Two orders in 2 days and both were wrong.
Atmosphere: 4
Food: 2
Service: 4
Legit had a raw chicken sandwich delivered through door dash. Ended up calling the store they hung up on me. I go into the store and the store manager says she's too busy to help and it's dopr dash problem
I brought the sandwich back i didn't want a refund I just wanted my food properly made and instead was giving a frosty and told me they didn't know corporates phone number. A random employee heard everything and gave me the number so I left. This is where I'm at. This just happened
Atmosphere: 1
Food: 1
Service: 1
THIS IS LESS THAN BARE MINIMUM CUSTOMER SERVICE ‼️‼️
- The fry container was less than halfway full.
- A 10 piece chicken nugget was ordered and the bag was purely BBQ sauce packets. There were 10. 10 BBQs. For ONE 10 piece nugget. Due to the fact of the bag being full of them, 3 of them broke open.
- 99% sure the fries missing from said container were put into my “Baconator” fries. Which were nothing but. Quite literally a giant stack of fries that have strips of bacon on top and NO. CHEESE. I’ve never had such a MASSIVE pile of fries, let alone ONLY bacon on top of them. Sometimes the cheese isn’t even melted, but, this time there wasn’t even cheese on the fries except one little tiny tiny dab.
- The drinks weren’t placed into the carrier, just sat on top. The lids were not placed on correctly, and the drinks leaked and spilled in the car.
- The drink carrier was so soggy from the spillage that by the time I got to the door, it snapped in half and 2 out of 3 drinks went EVERYWHERE on my porch.
- Worker approached my family members car once she pulled forward and greeted her with, “Hey, old timer.” She replied, “Excuse me?” To which he said, “How’s it going, grandma?” She told him she did not know him.
I’m going to be so straightforward when I say there is no way someone was not on some sort of mind altering substance while working between 11PM and 12AM tonight on 12/19/24.
My family member works during the day and has been stopping at Wendy’s once in awhile when she gets off after 11PM majority of the year. Past experiences were heavenly. They ALWAYS made the food as fresh as they could, warm, and correctly. This location closes at 12AM. My family member stated they were all younger and she arrived home at 11:47PM. We live about 15 minutes out. Firstly, she ordered Baconator Fries and got cut off with “Your total will be…”. When she said she wasn’t finished, she was told she would have to wait 15 minutes for the food, putting her at the location between 11PM and 11:30PM. She stated at the speaker she didn’t mind waiting. There is no reason that ANY of this mess should have happened and it’s not even bare minimum service. If the workers cannot handle the night shift, they should reconsider their job. If I could post the photo of my baconator fries, I would. I haven’t even looked at the burger yet, and I’m scared to even eat it at this point if I’m being honest.
Atmosphere: 1
Food: 1
Service: 1
Worst attitudes from employees very unprofessional to the utmost very disappointed
Atmosphere: 1
Food: 1
Service: 1
Just a Wendy's
Atmosphere: 2
Food: 3
Service: 3
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