Unbelievable! Ordered an ice caramel coffee at 9:59 in the drive up. 3 cars were in line before us. They all received their orders and at 10:16 I still did not have my order. I will not go to this McDonald's again. Service is horrible!!
Service: 1
george brown
i got 2 sweet teas. one tastes like cleaner, the other tastes like dirt. scared to drink either one
Atmosphere: 1
Food: 1
Service: 1
Lawrence Bowman
The worst mcdonalds in the tri state make you wait 30 mins for a coffee and then still cant even get that rite
David W
I used the McDonald’s mobile app to place my order 10 minutes before arriving to the restaurant. I declared my order ID at the drive-through and arrived at the pick up window. There was a car directly in front of me still waiting for their late order. Staff at the pick up window told me to pull forward and they would bring my order out. That was at 10:26 AM. I watched a McDonald’s staff member bring two other orders out that arrived after me. Then a staff member tried to bring me an order that wasn’t mine. I told her what I ordered, so she proceeded to bring out yet another persons order behind me. Finally at 10:39am I parked and went into the restaurant to pick up my order from the counter. Upon arriving at the inside counter, I looked and saw my order ready and getting cold on the counter near the kitchen. I got my order and returned to my vehicle. As I was leaving, I noticed that the car which was in front of me waiting when I arrived was still waiting when I left.This McDonald’s restaurant, in my opinion, is the worst service restaurant in the entire worldwide McDonald's franchise. Steer clear of it if you can.
Atmosphere: 1
Food: 5
Service: 1
Yamane Amar
I stopped at McDonald’s this morning and was really disappointed with my order. I found an eggshell in my food and even a small hair. I was in a rush, so I just had to take it back, but normally I would have asked to speak to a manager. Honestly, the cleanliness didn’t seem up to standard, and I wouldn’t recommend this location. Definitely needs to do better.
Food: 1
Isaiah
This is not a large fry this is a small that I paid double for
Atmosphere: 1
Food: 1
Service: 1
Brandon Schneider
I had to clarify I wanted an unsweetened tea 3 times still got a sweet tea with no straw and stale fries
Atmosphere: 1
Food: 1
Service: 1
lacey choate
Always pulled forward
Vernon Bontrager
Orders are ALWAYS messed up. Long wait time even when you're the only person there. Bread is often stale and food cold
These folks shouldn't be handling food or customers
Atmosphere: 1
Food: 2
Service: 1
Noah W
I have been waiting in line for 20 minutes, we ordered ahead and even then we have this long of a wait, the car behind us and the car behind it got their food already. We are still waiting.
Atmosphere: 1
Food: 1
Service: 1
Kelly Jackson
Food was good and fast except the orange juice was gross. Had slimy chunks in it but they corrected it immediately with a new drink.
Atmosphere: 5
Food: 3
Service: 5
Sami Schroeder
Younger workers are lazy and disrespectful. This place is supposed to be fast food not to be pulled forward to wait 15-20 mins for you food order that they ultimately didn't read the order correctly and sent it out wrong! This is my home town and I'm sad to say this is the WORST McDonald's I've ever been too!
Atmosphere: 1
Food: 1
Service: 1
K S
Waited in drive through 10 minutes with 3 other cars. No answer or anything. Someone got they attention. They said we only have 3 people working. I understand, but no one was inside or taking orders. So what was the 3 people doing? Never coming back again!
Employees sleeping at the counter
Atmosphere: 1
Food: 1
Service: 1
Unbelievable! Ordered an ice caramel coffee at 9:59 in the drive up. 3 cars were in line before us. They all received their orders and at 10:16 I still did not have my order. I will not go to this McDonald's again. Service is horrible!!
Service: 1
i got 2 sweet teas. one tastes like cleaner, the other tastes like dirt. scared to drink either one
Atmosphere: 1
Food: 1
Service: 1
The worst mcdonalds in the tri state make you wait 30 mins for a coffee and then still cant even get that rite
I used the McDonald’s mobile app to place my order 10 minutes before arriving to the restaurant. I declared my order ID at the drive-through and arrived at the pick up window. There was a car directly in front of me still waiting for their late order. Staff at the pick up window told me to pull forward and they would bring my order out. That was at 10:26 AM. I watched a McDonald’s staff member bring two other orders out that arrived after me. Then a staff member tried to bring me an order that wasn’t mine. I told her what I ordered, so she proceeded to bring out yet another persons order behind me. Finally at 10:39am I parked and went into the restaurant to pick up my order from the counter. Upon arriving at the inside counter, I looked and saw my order ready and getting cold on the counter near the kitchen. I got my order and returned to my vehicle. As I was leaving, I noticed that the car which was in front of me waiting when I arrived was still waiting when I left.This McDonald’s restaurant, in my opinion, is the worst service restaurant in the entire worldwide McDonald's franchise. Steer clear of it if you can.
Atmosphere: 1
Food: 5
Service: 1
I stopped at McDonald’s this morning and was really disappointed with my order. I found an eggshell in my food and even a small hair. I was in a rush, so I just had to take it back, but normally I would have asked to speak to a manager. Honestly, the cleanliness didn’t seem up to standard, and I wouldn’t recommend this location. Definitely needs to do better.
Food: 1
This is not a large fry this is a small that I paid double for
Atmosphere: 1
Food: 1
Service: 1
I had to clarify I wanted an unsweetened tea 3 times still got a sweet tea with no straw and stale fries
Atmosphere: 1
Food: 1
Service: 1
Always pulled forward
Orders are ALWAYS messed up. Long wait time even when you're the only person there. Bread is often stale and food cold
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
These folks shouldn't be handling food or customers
Atmosphere: 1
Food: 2
Service: 1
I have been waiting in line for 20 minutes, we ordered ahead and even then we have this long of a wait, the car behind us and the car behind it got their food already. We are still waiting.
Atmosphere: 1
Food: 1
Service: 1
Food was good and fast except the orange juice was gross. Had slimy chunks in it but they corrected it immediately with a new drink.
Atmosphere: 5
Food: 3
Service: 5
Younger workers are lazy and disrespectful. This place is supposed to be fast food not to be pulled forward to wait 15-20 mins for you food order that they ultimately didn't read the order correctly and sent it out wrong! This is my home town and I'm sad to say this is the WORST McDonald's I've ever been too!
Atmosphere: 1
Food: 1
Service: 1
Waited in drive through 10 minutes with 3 other cars. No answer or anything. Someone got they attention. They said we only have 3 people working. I understand, but no one was inside or taking orders. So what was the 3 people doing? Never coming back again!
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