Dunkin'

10411 Calumet Ave, Munster
(219) 595-0609

Recent Reviews

Sort by
gia blakley

the service be so rude and rushed for some nasty coffe

Atmosphere: 1

Food: 1

Service: 1

R Gootee

They are NEVER OPEN, been here day after day and NOBODY HERE. This place sucks SPENT NO MONEY COULDNT GET ANYTHING SO ME AND THE OTHER 4 drivers had to leave DONT WASTE UR TIMR!

Atmosphere: 1

Food: 1

Service: 1

David Stiles

Drinks were ok but didn't taste like usual, maybe espresso machine issue? Maybe training issue? Service was fast as usual.

Atmosphere: 5

Food: 4

Service: 5

Medic Red

Store was completely closed yet still accepting order via the mobile app. Store is consistently closed before posted hours.

Atmosphere: 1

Food: 1

Service: 1

Mark Mcferrin

Just grabbed a medium coffee and a couple donuts! Needed 1 extra sugar, other than that, everything was great!

Atmosphere: 4

Food: 3

Service: 4

Brian Kelley

I'm not one to complain as I have worked in retail and understand customer service roles are difficult - dealing with the demanding public is taxing. However, I visit the Dunkin near my home at least twice a week and every time they are either out of product or get the order wrong. The staff is rather rude and not willing to help replace items. I only come here since it's so close to home but I prefer going to other local locations for better service and product in stock. They are often out of donuts and munchkins which is odd being a donut store.

Atmosphere: 1

Food: 3

Service: 1

Adam White

I am a frequent customer of Dunkin’ Donuts. This location is completely fine in terms of service speed. The food is made to expectation. I have not had any issues with any staff members.
I have to drop two stars because I have repeatedly asked for decaf coffee and have received caffeinated coffee. Unfortunately, it is not something I recognize until it is too late. As someone who does not tolerate caffeine properly, this creates an issue for my day and now I have lost trust in ordering beverages. When I have to ask for a manager to make sure my coffee is, in fact, decaffeinated, it negates the convenient qualities of ordering from this restaurant.
I will still shop here but only when it suits me to have the time go inside to speak to a manager before ordering to ensure proper quality.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: English Muffin, Donuts, Bacon & Cheddar Omelet Bites

Emma Mae Bicknell

Absolutely ridiculous! I put a mobile order in at 5:30 p.m and it went through with the payment. Once I arrived to this location, I was surprised to see that the store was closed. As you see in the picture, they should be open till 7:00 p.m. So disappointed… If you close early it’s only logical to turn off your mobile ordering system…. I do not recommend wasting your time with this place.

Atmosphere: 1

Service: 1

Madison Green

whoever made my order this morning, please marry me

Food: 5

Service: 5

Richard Patton

Always good

Atmosphere: 5

Food: 4

Service: 5

Bertha Lucia Andrade

One of the employees here stole my debit card information and was using out to buy Uber and DoorDash. Hire better people please.

Atmosphere: 1

Food: 1

Service: 1

Jared Rodriguez

Stopped by and love the customer service, cleanliness of the store, quickness of the team, and how they attend guests! I come from Chicago where many Dunkin’s are not so, props to you guys!

Atmosphere: 5

Food: 5

Service: 5

John Stemmelin (Axis 360 Media)

Dunkin', known for its iconic coffee and breakfast offerings, provides a convenient and accessible option for those on the go. The variety in their coffee menu, from hot and iced beverages to specialty flavors, caters to a broad range of preferences. Alongside the beverages, Dunkin' offers an array of breakfast items, including their famous donuts, breakfast sandwiches, and bagels. The quick service and drive-thru options make it a go-to spot for busy mornings.However, some critics argue that Dunkin's food options may lack the gourmet quality found in certain competitors, and the sweetness of some drinks might not appeal to everyone. Yet, the brand's widespread presence and commitment to affordability make Dunkin' a reliable choice for a quick caffeine fix and a satisfying breakfast on the run.

Atmosphere: 4

Food: 4

Service: 4

Courtney Hayes

No one greeted me, not one word was said when ordering, food was on the counter and no one said it was ready.

Atmosphere: 1

Food: 1

Service: 1

Lisa Marie

They got really nasty attitudes on the weekend. The girl inside was all funky i brought back a donut and wanted to exchange it for one that wasnt mangled. Ive literally gotten donuts from here and pulled off and it was a rock. Literal trash. Ill just got another mile up the road to the best one in the area. Or another mile down the road to dyer where they're at least nice.

Atmosphere: 1

Food: 1

Service: 1

Loading...