Dunkin'
10411 Calumet Ave, Munster
(219) 595-0609
Recent Reviews
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To the girl working the window today 9/3/25 , I ordered a Dunkin latte with an extra shot of espresso and a caramel coffee. I asked you in the window did you put the caramel swirl in the coffee because I don't see it you got smart and said whatever's on the tag that's what we put in there. No you did not in my coffee with an extra shot of espresso doesn't even taste like coffee so you lied. I get coffee 4 days a week I know what my coffee is supposed to taste like not milk
Service: 1
My grandma goes to this Dunkin’ all the time and absolutely loves it. She’s not very good with technology and struggles with the app sometimes, but the employees are always so patient and happy to help her out. She’s always telling me how excited she gets when she earns a free coffee with her rewards. It means so much to her, and I really appreciate how kind and helpful the staff are!
Atmosphere: 5
Food: 5
Service: 5
The staff are super nice, welcoming, and quick to get your order right. Whether I’m grabbing a coffee or a snack, they always make the experience smooth and pleasant. Highly recommend for both the treats and the friendly vibes!
Atmosphere: 5
Food: 5
Service: 5
I accidentally ordered the wrong item and didn’t realize until I got it. I went back up to reorder and was totally fine with paying again, but the staff was super kind and insisted on remaking it for me at no charge. Really appreciated how understanding and helpful they were great customer service as always at this location!
Atmosphere: 5
Food: 5
Service: 5
The employees here are always so friendly and approachable! No matter how busy it gets, they greet you with a smile and treat you like a regular. It really makes the whole experience more enjoyable. Great coffee and even better people!
Atmosphere: 5
Food: 5
Service: 5
I love going to this Dunkin because they always have great deals whether it's combo offers or rewards through the app, you really get your money’s worth. Plus, even when it’s busy, the line moves fast and the service is super efficient. They’ve got everything down to a system!
Atmosphere: 5
Food: 5
Service: 5
Very quick service and the workers are extremely nice!
Atmosphere: 5
Food: 5
Service: 5
The workers are so rude, its like they don't want to be bothered with you, like today how they were just throwing donuts in bags. This is also not a one time thing. Today though was different. The donuts I received at 7:29am mind you were hard, cold and gross. Should have looked everything over before heading to work, but I didn't. Sadly, I didn't take pictures of all the donuts before they were taken by co-workers, honestly I'm embarrassed.
Atmosphere: 3
Food: 2
Service: 1
Great coffee
Atmosphere: 5
Service: 5
I ordered a medium coffee and a chocolate long John & the guy was like order two more get $1 off i did. Received my order and they were hard, stale, and crisp I’m thinking how does one think this is okay to sell…
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I've taken food back a couple times because it was burned. I'm talking 'black' burned. I couldn't believe they actually gave it to me. I agree with the rest, the people working there are rude.
Atmosphere: 1
Food: 1
Service: 1
They are extremely rude here. I am a regular and would go every day they constantly over push you to buy merchandise and when you don’t they get mad . I normally go to the drive-through but I went inside about three weeks ago and stood there almost 15 minutes and got ignored. Then I went back today to redeem a free drink and give them one last chance, and they were extremely rude again. One of the workers was rolling her eyes at me and giving me a dirty look. The one worker laughed when I told him why I haven’t been here because I was totally Ignored when I came inside and tried to order three weeks ago. Unprofessional. Half the time the website says they’re open and they actually close early with no notice. Unbelievable .
Atmosphere: 1
Food: 1
Service: 1
Great place
Atmosphere: 5
Food: 5
Service: 5
Visited on 01/22/25
Cleanliness
Nice servers
Plenty of product
Fast and efficient
Atmosphere: 5
Food: 5
Service: 5
Just ordered a coffee w/ cream n sugar on the side and dozen donuts for the office. Gave me the cream packets in my hand so I asked for a bag to put the coffee, cream n sugars packets in and they gave me a tiny bag for just the cream n sugar and then I had to ask for a bag for the donuts. Those are the worst donut boxes to try to carry. So flimsy. Without the bag, I am sure the donuts would have ended up on the floor. Guess this is why I never go to fast food places.
Atmosphere: 3
Food: 3
Service: 2
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