Worst place ever!! I ordered a salad online. My daughter picked it up…I got the meat only. Menu said it had lettuce, cheese, green pepper, etc..I called & was told I have to add salad items, even though the menu said it was a SALAD 🥗. Then he got mad when I questioned him, he hung up on me & refused to answer the phone afterward!!! He could have at least given me what I paid for. I will never order or go back.
James E
they are not open until closing time...I got here 10 - 15 minutes before closing time n they are CLOSED ALREADY...
Judy Beachy
I was struggling with the Subway app, and my orders weren't going through. But Troy and Trista were fabulous at helping me fill my large order. They are efficient and friendly and super helpful!
Food: 5
Service: 5
Megan Belschner
My first choose for subway is normal here but recently I have done this two different time used the app to order to do the buy one get one half off. Both times now they have messed up the online orders it’s a let down. The first time I called and they did fix it but this time it’s not worth even calling because I am absolutely not driving back over to even explain it again ? outside of that it’s very clean and the people are sooo friendly! Just don’t order online.
Atmosphere: 5
Food: 5
Service: 2
Fred Miller
It's Subway in a small town. By that standard it's great.
Atmosphere: 4
Food: 5
Service: 4
Daniel Vines
Parking: It could use another 12 spots during mealtime hours
Wheelchair accessibility: There's a couple of them
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Monster
Cameron Jones
Sometimes go to subway for lunch. Restaurant is always clean, service is always good and the employees are always nice and positive. One of the best places in nappanee to get fast food.
Atmosphere: 5
Food: 5
Service: 5
B Geyer
Staff is usually pretty good. My biggest complaint is that they can't seem to keep the toaster going. Not their fault. Management needs to get a new one. Many Subways I've been to have two.
Atmosphere: 4
Food: 3
Service: 5
Ellie Skiles
Good service and food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Mitchell Merchant
This Subway was the best Subway restaurant that I have been to. It was clean, the service was quick and friendly, and they put more stuff on their sandwiches here then they do at other locations.I will definitely add this to my regular dinning stops.
Just left this Subway, there was a man working in there all by himself, he had a long line of customers and he was very polite and didn't get frustrated about having so many people in his store. I didn't know his name but he provided great customer service!
Service: 5
will
Needs to participate in the online BOGO footlongs deal. It's ridiculous that it's the only one in the area not doing the promotion
Worst place ever!! I ordered a salad online. My daughter picked it up…I got the meat only. Menu said it had lettuce, cheese, green pepper, etc..I called & was told I have to add salad items, even though the menu said it was a SALAD 🥗. Then he got mad when I questioned him, he hung up on me & refused to answer the phone afterward!!! He could have at least given me what I paid for. I will never order or go back.
they are not open until closing time...I got here 10 - 15 minutes before closing time n they are CLOSED ALREADY...
I was struggling with the Subway app, and my orders weren't going through. But Troy and Trista were fabulous at helping me fill my large order. They are efficient and friendly and super helpful!
Food: 5
Service: 5
My first choose for subway is normal here but recently I have done this two different time used the app to order to do the buy one get one half off. Both times now they have messed up the online orders it’s a let down. The first time I called and they did fix it but this time it’s not worth even calling because I am absolutely not driving back over to even explain it again ? outside of that it’s very clean and the people are sooo friendly! Just don’t order online.
Atmosphere: 5
Food: 5
Service: 2
It's Subway in a small town. By that standard it's great.
Atmosphere: 4
Food: 5
Service: 4
Parking: It could use another 12 spots during mealtime hours
Wheelchair accessibility: There's a couple of them
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Monster
Sometimes go to subway for lunch. Restaurant is always clean, service is always good and the employees are always nice and positive. One of the best places in nappanee to get fast food.
Atmosphere: 5
Food: 5
Service: 5
Staff is usually pretty good. My biggest complaint is that they can't seem to keep the toaster going. Not their fault. Management needs to get a new one. Many Subways I've been to have two.
Atmosphere: 4
Food: 3
Service: 5
Good service and food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
This Subway was the best Subway restaurant that I have been to. It was clean, the service was quick and friendly, and they put more stuff on their sandwiches here then they do at other locations.I will definitely add this to my regular dinning stops.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Just left this Subway, there was a man working in there all by himself, he had a long line of customers and he was very polite and didn't get frustrated about having so many people in his store. I didn't know his name but he provided great customer service!
Service: 5
Needs to participate in the online BOGO footlongs deal. It's ridiculous that it's the only one in the area not doing the promotion
Atmosphere: 1
Food: 5
Service: 1
Fast service
Fast and clean!
Vegetarian options: Veggie sub is great
Club sandwich was great!!
Atmosphere: 5
Food: 5
Service: 5
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