I just went through tonight to get some late night food and as I was ordering on the drivethru mic asking for nacho fries someone in the back yelled “NO” very disrespectfully, i think you people tend to forget we can hear you especially when your yelling. god forbid you do your job, my nacho fries came out over done as if it was done on purpose to stop people from ordering them… their so hard i literally bout broke my damn tooth biting into it. such a waste of money, if it was made for any of the employees it would be made fresh, why is a paying customer any different?
Atmosphere: 1
Food: 1
Service: 1
Sherry DeWitt
We went in to order. After waiting an employee said we had to use the kiosk. So we went to our car and ordered from phone app. The phone app kept wanting a 4 digit code??? Went back inside employee was not any help at all. We ordered 3 soft tacos, and 1 taco no cheese and 1 soft taco no cheese, we also ordered mild sauce (4) and the twists. I received notice on email that our order had been placed. Went back in because phone screen was stuck on wanting a 4 digit code. So I went back in, after a while I asked if we needed to go thru the Drive-Thru. She turned around, grabbed a sack, placed it on the counter. When we got back to our rv (3 blocks away). The soft tacos were cold and there was no sauce. Nope, won't go back! Very disappointing.
Atmosphere: 1
Food: 2
Service: 1
Derek Barnett
Had to wait for the wheat to be milled and tortillas to be made before they could be fried. Luckily the girls volleyball team showed up and the gentlemen got interested in service, we just had to wait until they were taken care of first so we could get our burnt Mexican pizzas. Not the worst taco bell experience I've ever had, but close.
Atmosphere: 2
Food: 1
Service: 1
Shadow's Bestie Channel
It just depends on who is working on what type of experience you will get
Atmosphere: 2
Food: 4
Service: 3
Hayley Bartels
At 7:40 on Saturday August 30th, three immature boys were laughing and staring at my friend and I through the drive through. Made us very uncomfortable.
Atmosphere: 1
Food: 3
Service: 1
wayne wolfe
So walked in here last night with my wife and my son after football practice. I have been seeing these $3 burritos all over the internet and figured it'd be a quick and simple dinner for us after a long day's work/school/practice. Stood at the counter for 5 minutes nobody came to greet us or ask us for our order. Finally got tired of waiting and whenever the kiosk and tried to order off of that. Could not find the $3 burritos on the kiosk. So finally one of the employees came to the counter and I asked her about it and she told me that it should be on there. Want to ask her where on there it would be she said it should be on there and turn then left. Show me not trying to feel like a complete idiot went back to the kiosk and I spent another 10 minutes digging through each and every single button on the screen and still couldn't find them. So as I turn around the young lady is coming back and I asked her again, and again her reply is it should be on there. So I ask her can you just take my order at the teller machine. No response whatsoever, she just turns around and walks away.
Atmosphere: 1
Service: 1
Toni Norton
Server in drive thu was rude. Rolling her eyes and made the whole experience terrible. Would not recommend.
Chris Smith
$120 order for 6 hard working out of town men, completely incorrect and paid for extra steak on all the order and not a single piece of steak on any of the double steak ordered burritos or quesadillas, yes you heard correctly not a single piece. The young punks running this place had their friends inside getting free food but the hard working paying customer get nothing like they ordered or paid for? This is absurd and we will be in contact with corporate.
Atmosphere: 1
Food: 1
Service: 1
Kevin Silcox
Thank you for the good food
Atmosphere: 5
Food: 5
Service: 5
Pam Larrison
Young lady working the drive thru might want to reconsider working customer service. Never smiled, told me I couldn't check my bag at the window. Got snarky with me about it when i asked her what she said. I am still not sure why....
Cold unfriendly place. You must order at a kiosk or computer. If you're more mature over 65 and You are not familiar with a computer you will go hungry same for handicapped adults. The staff is not there to help customers. They only wash countertops and stand and visit one other. They will not help customers at all. The place should get a negative 10 rating.
Atmosphere: 1
Food: 2
Service: 1
gabe gunter
Usually this taco bell gives me the average meh experience, but this time it was especially bad. My gfs burrito was tiny and was almost all tortilla for almost 7 dollars and neither of my tacos had the sauces they were supposed to have. Twas a sad day
Atmosphere: 5
Food: 1
Service: 4
Tonya Elms
This is what i ordered verse this what i got 😆 🤣 😂
Savannah Adams
Night shift is horrible. Waited an hour and a half for our food. Came up to the counter at the hour mark and was completely ignored besides one of the cooks going “IDK WHY SHES F’ING THERE” maybe you’d know if you came and talked to me! When we finally talked to someone it definitely wasn’t a manager. Yelled at us that they “didn’t have beef” even tho I’m not stupid you just didn’t want to make any bc it was 10. Told the guy I just wanted a refund and he was mad. Never even issued me a refund. We came back in the morning and the morning/day staff was AWESOME. Big difference. We got our refund no hassle and made our food which was so appreciated bc we didn’t ask they offered. Needless to say I understand short staffing but that night shift needs some work. Busy or not that was not the way to handle things. Shoutout to day shift tho!!!!
Kris Bartz
uh so i usually don't review on stores, but like i felt the need to share this. i mean yk everything was fine going thru the drive thru but when i sat down to eat my food i was dumbfounded. to note i usually get a chicken chalupa no lettuce or tomatoes, but they have never and i mean never have done it like this.
I just went through tonight to get some late night food and as I was ordering on the drivethru mic asking for nacho fries someone in the back yelled “NO” very disrespectfully, i think you people tend to forget we can hear you especially when your yelling. god forbid you do your job, my nacho fries came out over done as if it was done on purpose to stop people from ordering them… their so hard i literally bout broke my damn tooth biting into it. such a waste of money, if it was made for any of the employees it would be made fresh, why is a paying customer any different?
Atmosphere: 1
Food: 1
Service: 1
We went in to order. After waiting an employee said we had to use the kiosk. So we went to our car and ordered from phone app. The phone app kept wanting a 4 digit code??? Went back inside employee was not any help at all. We ordered 3 soft tacos, and 1 taco no cheese and 1 soft taco no cheese, we also ordered mild sauce (4) and the twists. I received notice on email that our order had been placed. Went back in because phone screen was stuck on wanting a 4 digit code. So I went back in, after a while I asked if we needed to go thru the Drive-Thru. She turned around, grabbed a sack, placed it on the counter. When we got back to our rv (3 blocks away). The soft tacos were cold and there was no sauce. Nope, won't go back! Very disappointing.
Atmosphere: 1
Food: 2
Service: 1
Had to wait for the wheat to be milled and tortillas to be made before they could be fried. Luckily the girls volleyball team showed up and the gentlemen got interested in service, we just had to wait until they were taken care of first so we could get our burnt Mexican pizzas. Not the worst taco bell experience I've ever had, but close.
Atmosphere: 2
Food: 1
Service: 1
It just depends on who is working on what type of experience you will get
Atmosphere: 2
Food: 4
Service: 3
At 7:40 on Saturday August 30th, three immature boys were laughing and staring at my friend and I through the drive through. Made us very uncomfortable.
Atmosphere: 1
Food: 3
Service: 1
So walked in here last night with my wife and my son after football practice. I have been seeing these $3 burritos all over the internet and figured it'd be a quick and simple dinner for us after a long day's work/school/practice. Stood at the counter for 5 minutes nobody came to greet us or ask us for our order. Finally got tired of waiting and whenever the kiosk and tried to order off of that. Could not find the $3 burritos on the kiosk. So finally one of the employees came to the counter and I asked her about it and she told me that it should be on there. Want to ask her where on there it would be she said it should be on there and turn then left. Show me not trying to feel like a complete idiot went back to the kiosk and I spent another 10 minutes digging through each and every single button on the screen and still couldn't find them. So as I turn around the young lady is coming back and I asked her again, and again her reply is it should be on there. So I ask her can you just take my order at the teller machine. No response whatsoever, she just turns around and walks away.
Atmosphere: 1
Service: 1
Server in drive thu was rude. Rolling her eyes and made the whole experience terrible. Would not recommend.
$120 order for 6 hard working out of town men, completely incorrect and paid for extra steak on all the order and not a single piece of steak on any of the double steak ordered burritos or quesadillas, yes you heard correctly not a single piece. The young punks running this place had their friends inside getting free food but the hard working paying customer get nothing like they ordered or paid for? This is absurd and we will be in contact with corporate.
Atmosphere: 1
Food: 1
Service: 1
Thank you for the good food
Atmosphere: 5
Food: 5
Service: 5
Young lady working the drive thru might want to reconsider working customer service. Never smiled, told me I couldn't check my bag at the window. Got snarky with me about it when i asked her what she said. I am still not sure why....
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Cold unfriendly place. You must order at a kiosk or computer. If you're more mature over 65 and You are not familiar with a computer you will go hungry same for handicapped adults. The staff is not there to help customers. They only wash countertops and stand and visit one other. They will not help customers at all. The place should get a negative 10 rating.
Atmosphere: 1
Food: 2
Service: 1
Usually this taco bell gives me the average meh experience, but this time it was especially bad. My gfs burrito was tiny and was almost all tortilla for almost 7 dollars and neither of my tacos had the sauces they were supposed to have. Twas a sad day
Atmosphere: 5
Food: 1
Service: 4
This is what i ordered verse this what i got 😆 🤣 😂
Night shift is horrible. Waited an hour and a half for our food. Came up to the counter at the hour mark and was completely ignored besides one of the cooks going “IDK WHY SHES F’ING THERE” maybe you’d know if you came and talked to me! When we finally talked to someone it definitely wasn’t a manager. Yelled at us that they “didn’t have beef” even tho I’m not stupid you just didn’t want to make any bc it was 10. Told the guy I just wanted a refund and he was mad. Never even issued me a refund. We came back in the morning and the morning/day staff was AWESOME. Big difference. We got our refund no hassle and made our food which was so appreciated bc we didn’t ask they offered. Needless to say I understand short staffing but that night shift needs some work. Busy or not that was not the way to handle things. Shoutout to day shift tho!!!!
uh so i usually don't review on stores, but like i felt the need to share this. i mean yk everything was fine going thru the drive thru but when i sat down to eat my food i was dumbfounded. to note i usually get a chicken chalupa no lettuce or tomatoes, but they have never and i mean never have done it like this.
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