Stopped by the Subway in New Pal during a really busy lunch rush, the employees were holding it down like a pros. Even with a line of people, they stayed calm, friendly, and kept things moving quickly. My order came out just right, and you could tell they cared about getting the details right for everyone in line. The only reason I didn’t give 5 stars is the wait was a little long just because of how packed it was and the place could have been a little cleaner, they did a great job keeping things organized. Big shoutout to Kaleb for making the experience way smoother than it could’ve been!
Atmosphere: 2
Food: 4
Service: 5
Nikki B
Delicious food!
Atmosphere: 5
Food: 5
Service: 5
Beau Pereira (Ind317)
Kaleb made me by far the worst subway sandwich I’ve ever eaten. Literally the easiest job in the world to make a sandwich and he can’t even do that. I had to tell him how many pieces of ham to put on my sandwich… “I thought it came with 3 pieces” while putting shredded ham on my sandwich… then proceeds to put 6 pieces of cheese on my sandwich & burns my bacon. A 4 year old can make a sandwhich.. why is it that difficult?
Atmosphere: 1
Food: 1
Service: 1
John N
Clean restaurant & veggies were fresh. I think it was Daisy, helped me buy gift cards & answered questions re the Buy $25 get $5 free gift card promo. But later when I went to use promo $$, some guy said promo $5 ($20) won't works any with special. Full price only. So really only worth half as much.
Atmosphere: 3
Food: 4
Service: 2
Curt Schannen
Employees seem miserable. They actually work slower the busier they become. This place appears to be poorly managed. Sandwiches ALWAYS blow apart and the condiments leak everywhere. And they charge $15 per for that “artists” work. Several other franchises operate at corporate standards. This one does not. This franchisee should sell to someone else who can create a better culture. Misery in, misery out.
Atmosphere: 1
Food: 1
Service: 1
Liz Fish
Worse experience ever. Did mobile order just two sandwiches. Get there click I’m here but said stay in car be right out. After 15mins I went in and said I have a mobile order and been 15 mins since got here. They hadn’t even seen it or started making it. Then they barely put meat or cheese on sandwiches when I got the series sandwiches which it suppose to have 2x more then regular and pay more for it. I won’t be back and I wasn’t only one in there having same issues at least two others had mobile orders and were waiting long time and one guy that was walk-in left before ordering I would had also but I had already paid for food on app. did thank me for my patience
Atmosphere: 3
Food: 1
Service: 1
Jon Roush
Always one guy working and he always shoves online orders in front of me. It’s easier to go down to the McDonald’s, which sucks as well.
Atmosphere: 1
Food: 4
Service: 1
Marty Wood
The kids working the counter need people skills.No greeting,no thank you,have a nice day, nothing. What should I expect with today's youth.
Atmosphere: 2
Food: 1
Service: 1
Anita Holder
Out of Turkey, wheat
Atmosphere: 4
Food: 3
Service: 4
Sean Kuhn
I came in today at 11:00 am for lunch and the person behind the counter I don't know I'd she was the manager or what was completely rude never even egnoloage me or said I will be right with you I was prepared to spend a good amount for lunch but instead I left she didn't even try to stop me I don't know if she is the manager I see her there all the time so.iam assuming she is if this is the case she is terrible and needs to be replaced no customer service not even any eye contact this needs to be addressed especially in a small town
STOP MAKING ALL THESE GIRLS WORK BY THEMSELVES!!! do better scheduling for your employees
Atmosphere: 5
Food: 5
Service: 3
Lee-Anne Berdine
The employees that worked there today were so nice! I wish I would've gotten their names so I could give them a proper shout out. Wonder service from these ladies! uwu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Mount Comfort
Good food friendly staff
Lindsay Lindow
The food was amazing. They made my sub just how I wanted it.
Atmosphere: 5
Food: 5
Service: 5
John Short
They told us that they “online orders” to do first. We waited and waited. They had three online orders lined up. It took them forever to complete one of them. They made us continue to wait until we got frustrated enough to leave. Thanks for ignoring us Subway. Goodbye
Stopped by the Subway in New Pal during a really busy lunch rush, the employees were holding it down like a pros. Even with a line of people, they stayed calm, friendly, and kept things moving quickly. My order came out just right, and you could tell they cared about getting the details right for everyone in line. The only reason I didn’t give 5 stars is the wait was a little long just because of how packed it was and the place could have been a little cleaner, they did a great job keeping things organized. Big shoutout to Kaleb for making the experience way smoother than it could’ve been!
Atmosphere: 2
Food: 4
Service: 5
Delicious food!
Atmosphere: 5
Food: 5
Service: 5
Kaleb made me by far the worst subway sandwich I’ve ever eaten. Literally the easiest job in the world to make a sandwich and he can’t even do that. I had to tell him how many pieces of ham to put on my sandwich… “I thought it came with 3 pieces” while putting shredded ham on my sandwich… then proceeds to put 6 pieces of cheese on my sandwich & burns my bacon. A 4 year old can make a sandwhich.. why is it that difficult?
Atmosphere: 1
Food: 1
Service: 1
Clean restaurant & veggies were fresh. I think it was Daisy, helped me buy gift cards & answered questions re the Buy $25 get $5 free gift card promo. But later when I went to use promo $$, some guy said promo $5 ($20) won't works any with special. Full price only. So really only worth half as much.
Atmosphere: 3
Food: 4
Service: 2
Employees seem miserable. They actually work slower the busier they become. This place appears to be poorly managed. Sandwiches ALWAYS blow apart and the condiments leak everywhere. And they charge $15 per for that “artists” work. Several other franchises operate at corporate standards. This one does not. This franchisee should sell to someone else who can create a better culture. Misery in, misery out.
Atmosphere: 1
Food: 1
Service: 1
Worse experience ever. Did mobile order just two sandwiches. Get there click I’m here but said stay in car be right out. After 15mins I went in and said I have a mobile order and been 15 mins since got here. They hadn’t even seen it or started making it. Then they barely put meat or cheese on sandwiches when I got the series sandwiches which it suppose to have 2x more then regular and pay more for it. I won’t be back and I wasn’t only one in there having same issues at least two others had mobile orders and were waiting long time and one guy that was walk-in left before ordering I would had also but I had already paid for food on app. did thank me for my patience
Atmosphere: 3
Food: 1
Service: 1
Always one guy working and he always shoves online orders in front of me. It’s easier to go down to the McDonald’s, which sucks as well.
Atmosphere: 1
Food: 4
Service: 1
The kids working the counter need people skills.No greeting,no thank you,have a nice day, nothing. What should I expect with today's youth.
Atmosphere: 2
Food: 1
Service: 1
Out of Turkey, wheat
Atmosphere: 4
Food: 3
Service: 4
I came in today at 11:00 am for lunch and the person behind the counter I don't know I'd she was the manager or what was completely rude never even egnoloage me or said I will be right with you I was prepared to spend a good amount for lunch but instead I left she didn't even try to stop me I don't know if she is the manager I see her there all the time so.iam assuming she is if this is the case she is terrible and needs to be replaced no customer service not even any eye contact this needs to be addressed especially in a small town
Service: 1
Restaurantji Recommends
STOP MAKING ALL THESE GIRLS WORK BY THEMSELVES!!! do better scheduling for your employees
Atmosphere: 5
Food: 5
Service: 3
The employees that worked there today were so nice! I wish I would've gotten their names so I could give them a proper shout out. Wonder service from these ladies! uwu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Good food friendly staff
The food was amazing. They made my sub just how I wanted it.
Atmosphere: 5
Food: 5
Service: 5
They told us that they “online orders” to do first. We waited and waited. They had three online orders lined up. It took them forever to complete one of them. They made us continue to wait until we got frustrated enough to leave. Thanks for ignoring us Subway. Goodbye
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