Ordered pick up and it was ready in the time allotted, breadsticks were a little burnt but the pizza tasted good. Staff were friendly and price was reasonable.
Cynthia Moore
Pan pizza Supreme cooked to perfection. Lots of big chunky delicious ingredients. Crunch on the bottom, Cheesy on top, served hot!!! Really enjoyed!!!
James Wornica
Order our food when I got home. One of the pizzas was wrong . Won't let that happen again . I'll check before I leave. Great customer service Order was made fast it was near closing time and staff was still pleasant and help, and patient with me ordering as I was checking with those at home as to what they wanted on their pizza's. Via phone text .
Trevor Eagleson
Terrible service over the phone. Was threatened when canceling a $34 specialty pizza. Employee was rude as well as the manager
Kitty Nugent
I ordered online at 8pm.. I ordered a fairly large order since my 16 yr old daughter had friends over.. We got two of the ultimate deals which includes “ two medium pizzas. 8 wings. A bread and 2 dipping sauces “ plus I ordered cinnamon rolls.. total was $66.30.. Delivery driver shows up to my door at 9pm with one medium pizza and a order of cinnamon rolls tells me my total is $66.30.. I’m like uhh 😬 your bout 3 pizzas short, 2 orders of wings, 2 orders of bread shy 🙈.. so he calls the store and so did I.. I was told the guy on the phone was new he messed up the order.. said he would remake my order and send it out hot.. Delivery driver shows back up at about 9:55pm.. Still missing a breadstick order, wings are hard and cold.. I have 3 medium pizzas one small pizza.. when I call the store they won’t answer the phone.. I’ve called from my husbands phone they answer then leave him on hold.. please for the love of god.. order from anywhere but Pizza Hut atp.. very unhappy customer-.-
Tim Scarton
Pizza was wrong and no cheese sauce which was paid for;however. No way to call to have them fix hate new system.
Katie Green
They were amazing and so nice to my kids!! Custom service was stellar. Greatly appreciate them!!
Mo E
I may not know the names of the team members, but every order I’ve placed has been absolutely delicious. I can’t express enough how much I appreciate the Newburgh Pizza Hut and its amazing team. They have an outstanding crew with excellent leadership, making every experience top-notch. Highly recommend this location!
Eathan Overfield
Ordered a big dinner box and was not receiving the pizza and I was getting the dial tone, I drive over and come to find out that entire side of town had lost power, not pizza hut's fault at all. I was giving an instant online refund and the manager was very professional and friendly.
Atmosphere: 5
Food: 3
Service: 5
Brent Powell
They let everyone order on the app on a Friday night knowing they literally had no supplies to make pizza. As the cashier told me. She told customer in front of me that they didn’t have time to call people to tell them not to come since they didn’t make their pizzas. Where did the time go since you weren’t making pizzas? You could have called. Some of us drove 20 minutes one way to pick up our pizza. Will never ever go back to the newburgh Indiana location. What loser doesn’t order enough supplies to make pizzas for a Friday night???
I can’t tell you how many times I’ve tried to order dinner from this location and they are either out of pepperoni or something else. Pizza Hit is our favorite. Tonight this location was out of breadsticks…..what pizza place is ever out of pepperoni and breadsticks??!! This is such a disappointment. Not sure what’s going on with the Newburgh location but this is just sad.
This store needs to deff work on their customer service and the quality of their pizzas. I tried calling the store twice to fix my app order because the app was not working correctly. My husband went into the store on his way Hine from working 12 hours in the heat to standing up front for 8 to 10 mins to not one employee asking if he needs helped however 4 employees looked at him. Someone in plain clothes was making their own food and helped him all the did was cancel my order so I had to re order it. I finally get my pizza and it's cold and hard. Do better
Ordered pick up and it was ready in the time allotted, breadsticks were a little burnt but the pizza tasted good. Staff were friendly and price was reasonable.
Pan pizza Supreme cooked to perfection. Lots of big chunky delicious ingredients. Crunch on the bottom, Cheesy on top, served hot!!! Really enjoyed!!!
Order our food when I got home. One of the pizzas was wrong . Won't let that happen again . I'll check before I leave. Great customer service Order was made fast it was near closing time and staff was still pleasant and help, and patient with me ordering as I was checking with those at home as to what they wanted on their pizza's. Via phone text .
Terrible service over the phone. Was threatened when canceling a $34 specialty pizza. Employee was rude as well as the manager
I ordered online at 8pm.. I ordered a fairly large order since my 16 yr old daughter had friends over.. We got two of the ultimate deals which includes “ two medium pizzas. 8 wings. A bread and 2 dipping sauces “ plus I ordered cinnamon rolls.. total was $66.30.. Delivery driver shows up to my door at 9pm with one medium pizza and a order of cinnamon rolls tells me my total is $66.30.. I’m like uhh 😬 your bout 3 pizzas short, 2 orders of wings, 2 orders of bread shy 🙈.. so he calls the store and so did I.. I was told the guy on the phone was new he messed up the order.. said he would remake my order and send it out hot.. Delivery driver shows back up at about 9:55pm.. Still missing a breadstick order, wings are hard and cold.. I have 3 medium pizzas one small pizza.. when I call the store they won’t answer the phone.. I’ve called from my husbands phone they answer then leave him on hold.. please for the love of god.. order from anywhere but Pizza Hut atp.. very unhappy customer-.-
Pizza was wrong and no cheese sauce which was paid for;however. No way to call to have them fix hate new system.
They were amazing and so nice to my kids!! Custom service was stellar. Greatly appreciate them!!
I may not know the names of the team members, but every order I’ve placed has been absolutely delicious. I can’t express enough how much I appreciate the Newburgh Pizza Hut and its amazing team. They have an outstanding crew with excellent leadership, making every experience top-notch. Highly recommend this location!
Ordered a big dinner box and was not receiving the pizza and I was getting the dial tone, I drive over and come to find out that entire side of town had lost power, not pizza hut's fault at all. I was giving an instant online refund and the manager was very professional and friendly.
Atmosphere: 5
Food: 3
Service: 5
They let everyone order on the app on a Friday night knowing they literally had no supplies to make pizza. As the cashier told me. She told customer in front of me that they didn’t have time to call people to tell them not to come since they didn’t make their pizzas. Where did the time go since you weren’t making pizzas? You could have called. Some of us drove 20 minutes one way to pick up our pizza. Will never ever go back to the newburgh Indiana location. What loser doesn’t order enough supplies to make pizzas for a Friday night???
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Employees should be wearing gloves when handling food. They had their bare hands all over the pizza.
Vegetarian options: Fine
Dietary restrictions: Ok
Parking: Fine
Kid-friendliness: Fine
Wheelchair accessibility: Fine
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Breadsticks, Pepperoni Pizza, Pepperoni Lover's Pizza
I can’t tell you how many times I’ve tried to order dinner from this location and they are either out of pepperoni or something else. Pizza Hit is our favorite. Tonight this location was out of breadsticks…..what pizza place is ever out of pepperoni and breadsticks??!! This is such a disappointment. Not sure what’s going on with the Newburgh location but this is just sad.
Atmosphere: 4
Food: 1
Service: 4
Food good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Cheese Pizza, Pepperoni Pizza
Food good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Cheese Pizza, Pepperoni Pizza
This store needs to deff work on their customer service and the quality of their pizzas. I tried calling the store twice to fix my app order because the app was not working correctly. My husband went into the store on his way Hine from working 12 hours in the heat to standing up front for 8 to 10 mins to not one employee asking if he needs helped however 4 employees looked at him. Someone in plain clothes was making their own food and helped him all the did was cancel my order so I had to re order it. I finally get my pizza and it's cold and hard. Do better
Atmosphere: 1
Food: 1
Service: 1
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