Food was excellent! Our server Shay was a very nice and attentive. The bathroom floor was disgusting, it was the stickiest floor I've ever walked on.
Atmosphere: 4
Food: 5
Service: 5
Sandra Jordan
First, I ordered the fish and chips basket. Much to my disappointment, the menu shows 2 pieces of fish, when I got my order, only one small piece of dish. Service was very slow.
Atmosphere: 4
Food: 2
Service: 1
Darlene Bowman
My husband and I visited Prime Time Pub & Grill in Newburgh for the first time. My chicken tenders were inedible. They had overly thick, hard breading that overwhelmed the dry, rubbery meat. The fries were cold and soggy, though their flavor was decent. On a positive note, my husband really enjoyed his burger and cole slaw. Our server couldn’t remove the seal from the new ketchup bottle due to her long fingernails and left it for us to handle, which seemed unprofessional. The patio table was dirty when we were seated, the indoor floors were sticky and made noise as I walked, and the women’s restroom was visibly unclean. I didn’t raise these concerns during our visit to avoid an awkward situation or potential tampering with our food. However, the noticeable issues suggests a need for better oversight by management.
Overall, the food quality and cleanliness need significant improvement.
Atmosphere: 2
Food: 2
Service: 3
Lisa Powell
My brother and sister in law came in town on Sunday 9/28/25 & we decided to have lunch at the Newburgh location. We were seated immediately on the patio. Our waitress was very nice & answered all my sister in law’s questions about her seafood allergies. She reassured her the seafood is fried in a separate fryer. My brother ordered the blackened chicken quesadilla ( $13.49) & a side of fries. ($2.99) My sister in law ordered the chicken sandwich with sweet potato fries. ($15.49) I decided to order from the brunch menu the waffles which said comes with 2 waffles with butter and syrup. ($9.99) The food came out fresh, hot and delicious. I however will not reorder the waffles because they were the tiniest waffles I have ever seen. I’ve eaten at your establishment many times before and all the portions have always been generous. This dish is overpriced in my opinion for the miniature size waffles that were served. They were the size of the palm of my hand for reference of the size. This doesn’t include any sides either. I hope in the future that you might readjust and include a couple more waffles on the plate. I will eat here again but will stick with burgers & sweet potato fries which are very good.
Atmosphere: 5
Food: 4
Service: 5
Carol Farrar
We had blackened chicken penne, it was amazing. Our server was prompt with complimentary homemade chips and drinks. Our entrees arrived at our table in a timely manner and drink refills were plentiful. Our server was very knowledgeable of the menu, prompt and friendly. We will definitely go back.
Atmosphere: 5
Food: 5
Service: 5
Terra Lynn
I am a regular at this restaurant and I have always had a great experience. Lindsey is the best and today did my mom’s birthday she gave her a birthday card and signed it wha great customer service. I will always recommend prime time and if you want a good burger try the Mac daddy. Macaroni and cheese on a burger can’t go wrong. Keep up the great work everyone
Atmosphere: 5
Food: 5
Service: 5
Dakota Gentry
Took the wife out for a date night. Our first time here and we weren’t disappointed. The service was excellent and the menu had plenty to choose from. I settled on the prime rib and she picked the filet medallions. We both got the loaded mashed potatoes for a side. I also opted for the French onion soup. The steak and prime rib were excellent. Probably some of the best we’ve had. The loaded mashed potatoes weren’t bad. They lacked some seasoning but were whipped to a perfect texture. The French onion soup wasn’t bad either but didn’t really suit my taste. It was a little too garlicky. But it’s still worth a try.
Overall, this is a great place for a date or even for a quick bite. We will definitely come back. The kids menu has several options as well so we will be sure to bring our kid so they can try it too.
We also ordered a couple of mixed drinks to try. The Bahama Mama- excellent Old fashioned- perfectly made Bloody Mary- good garnish but wasn’t a fan of the flavor.
Atmosphere: 5
Food: 5
Service: 5
Ken Waters
Good place for food and cold drinks.
Atmosphere: 5
Food: 5
Service: 5
Shianne Brown
Lindsay was absolutely amazing! From the moment we sat down, she made us feel right at home with her friendly attitude and top-notch service. She recommended the hand-cut ribeye special, and it did not disappoint — perfectly cooked and full of flavor. For dessert, she insisted we try the homemade cheesecake, and wow… she was right again. It was rich, creamy, and the perfect way to end the meal.
Huge thanks to Lindsay for making the night memorable — we'll definitely be back!
I had always heard great things about this establishment and let’s just say they were spot on. Absolutely loved the food, the service and the atmosphere. The Mac Daddy burger was fantastic along with the cheese curds! We will definitely be returning customers!!
Atmosphere: 5
Food: 5
Service: 5
Cory Tubbs
We just moved back home after 7 years and decided to give Prime Time Newburgh a shot for dinner. We’re used to our favorite spots in places like Bardstown Road and East Louisville, but wow—this was a great welcome back! The food was absolutely amazing. I tried their new smash burger (so good!), my husband had the prime rib sandwich, and both of our kiddos got the mac and cheese—which my husband insists deserves a shoutout for being super creamy and delicious.
But where Prime Time really shines is their service. It honestly deserves 20/5 stars. Our waitress was fantastic—super attentive, patient with all our menu questions, and checked in often. Even the manager stopped by multiple times to make sure we were doing well. Our kids are 3 and 5, so let’s just say things can get a little… energetic. Our daughter ended up busting her lip while playing in the booth. Within seconds of hearing her cry, our server was right there with a homemade ice pack, checking on her and making sure she was okay. Not long after, she came back with a surprise dessert to help cheer her up. Then the manager came out to check on her too. It was all incredibly thoughtful and above-and-beyond.
We left so impressed. A 10/10 experience, and we’re already looking forward to coming back!
Atmosphere: 5
Food: 5
Service: 5
Denise Yoke
Great burger. Burgers were half price. Good onion rings and tots. Order was a little off but enjoyed the food.
Atmosphere: 5
Food: 5
Service: 3
Ebony Donahue
man that big mac daddy burger was amazing the waitress was great but……… it was hot as i think hell would be i mean hot hot
Diana Clark
We have been there twice and enjoyed the food and great service both times. We will definitely go again.
Great food with amazing people working here.
Atmosphere: 5
Food: 5
Service: 5
Food was excellent! Our server Shay was a very nice and attentive. The bathroom floor was disgusting, it was the stickiest floor I've ever walked on.
Atmosphere: 4
Food: 5
Service: 5
First, I ordered the fish and chips basket. Much to my disappointment, the menu shows 2 pieces of fish, when I got my order, only one small piece of dish. Service was very slow.
Atmosphere: 4
Food: 2
Service: 1
My husband and I visited Prime Time Pub & Grill in Newburgh for the first time.
My chicken tenders were inedible. They had overly thick, hard breading that overwhelmed the dry, rubbery meat. The fries were cold and soggy, though their flavor was decent. On a positive note, my husband really enjoyed his burger and cole slaw.
Our server couldn’t remove the seal from the new ketchup bottle due to her long fingernails and left it for us to handle, which seemed unprofessional.
The patio table was dirty when we were seated, the indoor floors were sticky and made noise as I walked, and the women’s restroom was visibly unclean.
I didn’t raise these concerns during our visit to avoid an awkward situation or potential tampering with our food. However, the noticeable issues suggests a need for better oversight by management.
Overall, the food quality and cleanliness need significant improvement.
Atmosphere: 2
Food: 2
Service: 3
My brother and sister in law came in town on Sunday 9/28/25 & we decided to have lunch at the Newburgh location. We were seated immediately on the patio. Our waitress was very nice & answered all my sister in law’s questions about her seafood allergies. She reassured her the seafood is fried in a separate fryer. My brother ordered the blackened chicken quesadilla ( $13.49) & a side of fries. ($2.99) My sister in law ordered the chicken sandwich with sweet potato fries. ($15.49) I decided to order from the brunch menu the waffles which said comes with 2 waffles with butter and syrup. ($9.99) The food came out fresh, hot and delicious. I however will not reorder the waffles because they were the tiniest waffles I have ever seen. I’ve eaten at your establishment many times before and all the portions have always been generous. This dish is overpriced in my opinion for the miniature size waffles that were served. They were the size of the palm of my hand for reference of the size. This doesn’t include any sides either. I hope in the future that you might readjust and include a couple more waffles on the plate. I will eat here again but will stick with burgers & sweet potato fries which are very good.
Atmosphere: 5
Food: 4
Service: 5
We had blackened chicken penne, it was amazing. Our server was prompt with complimentary homemade chips and drinks. Our entrees arrived at our table in a timely manner and drink refills were plentiful. Our server was very knowledgeable of the menu, prompt and friendly. We will definitely go back.
Atmosphere: 5
Food: 5
Service: 5
I am a regular at this restaurant and I have always had a great experience. Lindsey is the best and today did my mom’s birthday she gave her a birthday card and signed it wha great customer service. I will always recommend prime time and if you want a good burger try the Mac daddy. Macaroni and cheese on a burger can’t go wrong. Keep up the great work everyone
Atmosphere: 5
Food: 5
Service: 5
Took the wife out for a date night. Our first time here and we weren’t disappointed. The service was excellent and the menu had plenty to choose from. I settled on the prime rib and she picked the filet medallions. We both got the loaded mashed potatoes for a side. I also opted for the French onion soup. The steak and prime rib were excellent. Probably some of the best we’ve had. The loaded mashed potatoes weren’t bad. They lacked some seasoning but were whipped to a perfect texture. The French onion soup wasn’t bad either but didn’t really suit my taste. It was a little too garlicky. But it’s still worth a try.
Overall, this is a great place for a date or even for a quick bite. We will definitely come back. The kids menu has several options as well so we will be sure to bring our kid so they can try it too.
We also ordered a couple of mixed drinks to try.
The Bahama Mama- excellent
Old fashioned- perfectly made
Bloody Mary- good garnish but wasn’t a fan of the flavor.
Atmosphere: 5
Food: 5
Service: 5
Good place for food and cold drinks.
Atmosphere: 5
Food: 5
Service: 5
Lindsay was absolutely amazing! From the moment we sat down, she made us feel right at home with her friendly attitude and top-notch service. She recommended the hand-cut ribeye special, and it did not disappoint — perfectly cooked and full of flavor. For dessert, she insisted we try the homemade cheesecake, and wow… she was right again. It was rich, creamy, and the perfect way to end the meal.
Huge thanks to Lindsay for making the night memorable — we'll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I had always heard great things about this establishment and let’s just say they were spot on. Absolutely loved the food, the service and the atmosphere. The Mac Daddy burger was fantastic along with the cheese curds! We will definitely be returning customers!!
Atmosphere: 5
Food: 5
Service: 5
We just moved back home after 7 years and decided to give Prime Time Newburgh a shot for dinner. We’re used to our favorite spots in places like Bardstown Road and East Louisville, but wow—this was a great welcome back! The food was absolutely amazing. I tried their new smash burger (so good!), my husband had the prime rib sandwich, and both of our kiddos got the mac and cheese—which my husband insists deserves a shoutout for being super creamy and delicious.
But where Prime Time really shines is their service. It honestly deserves 20/5 stars. Our waitress was fantastic—super attentive, patient with all our menu questions, and checked in often. Even the manager stopped by multiple times to make sure we were doing well. Our kids are 3 and 5, so let’s just say things can get a little… energetic. Our daughter ended up busting her lip while playing in the booth. Within seconds of hearing her cry, our server was right there with a homemade ice pack, checking on her and making sure she was okay. Not long after, she came back with a surprise dessert to help cheer her up. Then the manager came out to check on her too. It was all incredibly thoughtful and above-and-beyond.
We left so impressed. A 10/10 experience, and we’re already looking forward to coming back!
Atmosphere: 5
Food: 5
Service: 5
Great burger. Burgers were half price. Good onion rings and tots. Order was a little off but enjoyed the food.
Atmosphere: 5
Food: 5
Service: 3
man that big mac daddy burger was amazing the waitress was great but……… it was hot as i think hell would be i mean hot hot
We have been there twice and enjoyed the food and great service both times. We will definitely go again.
Atmosphere: 5
Food: 5
Service: 5
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