This place is so damn slooooooooow. Takes forever and all i ordered were drinks.....happens everytime.
Service: 1
Haylee Brown
As a DoorDasher, I will not be delivering from this place for at least a little while. My last experience was tonight. However it has not been the only experience that has been subpar. Tonight, I had several drinks to pick up. They were not ready on time, they had no straws or spoons, and they were not in carriers. I grabbed some spoons and didn’t even see how many, (I grabbed about 5 and there were 3 ice creams). The manager came up to me and said that they do not usually give spoons with delivery orders. I have to protect my ratings and they should try that too. Overall subpar or below average service. Also most of the time when I show up, they act as if I am not even there until I say something.
Atmosphere: 3
Food: 5
Service: 2
Tela Chuunga
Why every time I come here and get a slushy or a milkshake I gotta take it home and remix it myself. You guys are so lazy just dump the ingredients and flavor at the bottom then dump the ice or ice cream on top and make it look pretty. Tired of paying for this bs.
Atmosphere: 3
Food: 2
Service: 3
H. S.
I bumped it up to 4. I am not a fan of the food except for the breakfast stuff. I do love the drinks.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Breakfast Burrito
Brittany Riecken
Service is slow and often inaccurate
Atmosphere: 3
Food: 4
Service: 3
Jessica Jordan
Person taking order repeated order perfectly, but when order was received nothing was correct. Not drinks, food, nothing.
Food: 1
Service: 1
Tammie Jordan
Fast service, good food & clean.
Atmosphere: 5
Food: 5
Service: 5
Donald Fletcher
i mean the food is always good but its always a super long wait and the ppl who bring out the food are completely rude
Atmosphere: 3
Food: 5
Service: 1
Sean Graves
Went tonight after work with friends and order floats. One didn’t even have ice cream, and she tried to argue with me about it, being super rude. Needless to say I’ll be contacting higher management.
Atmosphere: 1
Food: 1
Service: 1
john elliott
Went through drive through and got chocolate shakes. They were great
Why have an app if it neve4 works! So frustrating!
Atmosphere: 1
Food: 3
Service: 1
Ghenny Uzcategui
Food was tasted as old oil. All family members felt sick.
Atmosphere: 2
Food: 1
Service: 2
CRIMSON HAWK
Today I waited over 32 minutes for a ASAP drink order I placed five minutes before I got to the store. Newburgh Sonic has been sliding down hill. My issue here is when someone waits over 32 minutes for three simple drinks the manager needs to start comping drinks until they get things under control. So anyway when I spoke to the manager she said that she has a person in training and people need to be more understanding. Also refused to refund drinks.
Lisa Crow-Graman
One of the most popular places in Newburgh. It is mostly staffed by high school kids that work hard at both this job and all their school work plus activities like marching band. I think they do great for the volume of business they have . The prices are reasonable and the app always has good deals . When you support Sonic you also support our community and our awesome Castle Knights kids by creating flexible jobs for them !
Atmosphere: 5
Food: 5
Service: 5
Lisa C.
One of the most popular places in Newburgh. It is mostly staffed by high school kids that work hard at both this job and all their school work plus activities like marching band. I think they do great for the volume of business they have . The prices are reasonable and the app always has good deals . When you support Sonic you also support our community and our awesome Castle Knights kids by creating flexible jobs for them !
This place is so damn slooooooooow. Takes forever and all i ordered were drinks.....happens everytime.
Service: 1
As a DoorDasher, I will not be delivering from this place for at least a little while. My last experience was tonight. However it has not been the only experience that has been subpar. Tonight, I had several drinks to pick up. They were not ready on time, they had no straws or spoons, and they were not in carriers. I grabbed some spoons and didn’t even see how many, (I grabbed about 5 and there were 3 ice creams). The manager came up to me and said that they do not usually give spoons with delivery orders. I have to protect my ratings and they should try that too. Overall subpar or below average service. Also most of the time when I show up, they act as if I am not even there until I say something.
Atmosphere: 3
Food: 5
Service: 2
Why every time I come here and get a slushy or a milkshake I gotta take it home and remix it myself. You guys are so lazy just dump the ingredients and flavor at the bottom then dump the ice or ice cream on top and make it look pretty. Tired of paying for this bs.
Atmosphere: 3
Food: 2
Service: 3
I bumped it up to 4. I am not a fan of the food except for the breakfast stuff. I do love the drinks.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Breakfast Burrito
Service is slow and often inaccurate
Atmosphere: 3
Food: 4
Service: 3
Person taking order repeated order perfectly, but when order was received nothing was correct. Not drinks, food, nothing.
Food: 1
Service: 1
Fast service, good food & clean.
Atmosphere: 5
Food: 5
Service: 5
i mean the food is always good but its always a super long wait and the ppl who bring out the food are completely rude
Atmosphere: 3
Food: 5
Service: 1
Went tonight after work with friends and order floats. One didn’t even have ice cream, and she tried to argue with me about it, being super rude. Needless to say I’ll be contacting higher management.
Atmosphere: 1
Food: 1
Service: 1
Went through drive through and got chocolate shakes. They were great
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Why have an app if it neve4 works! So frustrating!
Atmosphere: 1
Food: 3
Service: 1
Food was tasted as old oil. All family members felt sick.
Atmosphere: 2
Food: 1
Service: 2
Today I waited over 32 minutes for a ASAP drink order I placed five minutes before I got to the store. Newburgh Sonic has been sliding down hill. My issue here is when someone waits over 32 minutes for three simple drinks the manager needs to start comping drinks until they get things under control.
So anyway when I spoke to the manager she said that she has a person in training and people need to be more understanding. Also refused to refund drinks.
One of the most popular places in Newburgh. It is mostly staffed by high school kids that work hard at both this job and all their school work plus activities like marching band. I think they do great for the volume of business they have . The prices are reasonable and the app always has good deals . When you support Sonic you also support our community and our awesome Castle Knights kids by creating flexible jobs for them !
Atmosphere: 5
Food: 5
Service: 5
One of the most popular places in Newburgh. It is mostly staffed by high school kids that work hard at both this job and all their school work plus activities like marching band. I think they do great for the volume of business they have . The prices are reasonable and the app always has good deals . When you support Sonic you also support our community and our awesome Castle Knights kids by creating flexible jobs for them !
Atmosphere: 5
Food: 5
Service: 5
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