I ordered two pies to pick up at the Roscoe location on Friday, November 8th. when I got there they only had one of my pies and had sold the other one. I was on my way out of town and needed both my pies but was left having to figure out how I was going to get one in the literally 5 minutes i had to spare before leaving. The worst part was all I was offered was a "I'm sorry" or let me see if Perryville has one you can go get. I didnt have time, nor should have had to drive down to Perryville... they offered to take nothing off my purchase, a free pie at a later date or anything. This same sort of thing happened last time they were open in Roscoe, I thought maybe the customer service would have improved this time. I'd be leary to order if you 100% need your items because you may or may not get them, leaving you screwed😥
Michael Khachadoorian
To anyone looking for the best catering in the Rockford, IL area, look no further, this is THE best around. When I first called Mary's Market and asked to speak with the person in charge of catering, Laurena took my call and we had the most pleasant conversation, really hit it off from the get-go. She was super attentive to all our needs and went the extra mile every step of the way to ensure we had the best menu for each breakfast and lunch she and her staff were creating for us. We were on a big production for a photoshoot and needed our crew to be well-fed and happy with each meal, which is no small feat. Laurena truly knocked it out of the park! We needed a bit of "hand-holding" and she was happy to chime in and help us along the way with any questions we had, and the food was AMAZING!! From what I recall, my favorites were, Market Strata (sausage), taco bar (order extra guacamole, it's incredible), stuffed mushrooms, seedy bagel sticks (make sure you toast them right before eating), and OMG the gourmet cookies!!! These might be the best cookies ever. They're impossible not to eat, no matter what diet you're trying to stay on. SO many great options and really, all the food was great.. and the service matched the greatness. We even had some days up in Whitewater, and they were so wonderful to accommodate us up there. They've got brand new vans that can hold all their carts and trays, and everything arrived warm and stayed warm for the shoots thanks to their chafing dish racks and sternos. I could go on and on about the food but truly it was Laurena that made this experience so wonderful. Thank you so much for helping our production receive the best catering we've ever had!
I ordered two pies to pick up at the Roscoe location on Friday, November 8th. when I got there they only had one of my pies and had sold the other one. I was on my way out of town and needed both my pies but was left having to figure out how I was going to get one in the literally 5 minutes i had to spare before leaving. The worst part was all I was offered was a "I'm sorry" or let me see if Perryville has one you can go get. I didnt have time, nor should have had to drive down to Perryville... they offered to take nothing off my purchase, a free pie at a later date or anything. This same sort of thing happened last time they were open in Roscoe, I thought maybe the customer service would have improved this time. I'd be leary to order if you 100% need your items because you may or may not get them, leaving you screwed😥
To anyone looking for the best catering in the Rockford, IL area, look no further, this is THE best around. When I first called Mary's Market and asked to speak with the person in charge of catering, Laurena took my call and we had the most pleasant conversation, really hit it off from the get-go. She was super attentive to all our needs and went the extra mile every step of the way to ensure we had the best menu for each breakfast and lunch she and her staff were creating for us. We were on a big production for a photoshoot and needed our crew to be well-fed and happy with each meal, which is no small feat. Laurena truly knocked it out of the park! We needed a bit of "hand-holding" and she was happy to chime in and help us along the way with any questions we had, and the food was AMAZING!! From what I recall, my favorites were, Market Strata (sausage), taco bar (order extra guacamole, it's incredible), stuffed mushrooms, seedy bagel sticks (make sure you toast them right before eating), and OMG the gourmet cookies!!! These might be the best cookies ever. They're impossible not to eat, no matter what diet you're trying to stay on. SO many great options and really, all the food was great.. and the service matched the greatness. We even had some days up in Whitewater, and they were so wonderful to accommodate us up there. They've got brand new vans that can hold all their carts and trays, and everything arrived warm and stayed warm for the shoots thanks to their chafing dish racks and sternos. I could go on and on about the food but truly it was Laurena that made this experience so wonderful. Thank you so much for helping our production receive the best catering we've ever had!
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