I just had a wonderful customer service experience at KFC. There was an issue with my order and they more than made up for it and truly valued my patronage. The employees are always great and the afternoon manager was amazing. She is kind and considered and truly understands customer service.
Food: 5
Service: 5
Michael Hawkins
What we received barely qualifies as chicken. Kroger has better chicken and isn't $50 for a bucket. Overfried and so dry it would suck the moisture out of the great lakes.
Insanely disappointing for the price...
Atmosphere: 3
Food: 1
Service: 4
Benjamin Drake
As an Uber driver it is unecceptable to have to wait nearly 30mins for our customers order. It would make it better if the employees were friendly but they great you with cold attitudes. And I’m fairly friendly to everyone. It makes us all look bad and cost us uber drivers our tip. Furthermore you have multiple workers coughing inches away from customers and food products. If y’all are sick close it down or find coverage.
Atmosphere: 1
Service: 1
Cheryl McGrew
My husband went through drive through on Sunday decorate 7th and got me a drum and thigh 3 piece big box . The mashed potatoes and cole slaw was great but the chicken was so burnt from being over cooked and so much grease that there was a puddle of grease under the chicken it was not edible at all. I couldn't take it back because It had be brought to me .I called and there was no manager to speak to and was told there was nothing to do about it. I have photos of how the chicken looked and the white napkins that are brown from trying to get old grease off of the chicken so I could attempt to eat it. But it was just too disgusting to eat.
BenRedeemed!!
Mason very polite! It has a very friendly demeanor a lot of fast food places it seems like they just want to get you in and out of there
Not so with Mason, he’s very personable. This is the kind of people I wish were managers and some of these big chain restaurants.
He is definitely an asset to KFC and I hope management sees this and keeps him in mind for a promotion.
He saved me a few dollars because I was ordering things separately and he said it’s better if you do it like this you get an extra coleslaw ! and he didn’t have to do that ! but he did And I’m very happy about it and I will be going to this KFC a lot more ! 🤩
Atmosphere: 5
Food: 5
Service: 5
Gregory
Five pieces of chicken in my famous bowl 1 star
Atmosphere: 1
Food: 1
Service: 1
Paula Mead
Worst food place that I've ever been to. Employees were rude and food was disgusting. Nobody washed hands or wore gloves while therem
Atmosphere: 1
Food: 1
Service: 1
Leonard Marks
Went into Noblesville location around 5pm today. Ordered 8 piece dinner with 2 sides, rolls, only breasts and thighs with half being extra crispy and half regular. The extra crispy tasted burnt and dried out. It went to the trash. The original was good. The side orders... mashed potatoes and coleslaw were very good. Upon putting leftovers away, noticed we only received 7 pieces of chicken. I can honestly say, every time we ordered this meal (from Westfield and now Noblesville), we have had problems with our orders. Is it carelessness, laziness, poor management or training? Don't know , but I do know i will not be returning in the near future. It not worth a 20+ minute drive for their chicken.
Chicken was burned....how could they possibly serve this? Spent $61
Food: 1
Service: 3
One Way!
Worthless! Forgot to put a pot pie in the bag, this is rediculous!!!
More Bounce
Good eats
Atmosphere: 5
Food: 5
Service: 5
Carl Wise
So much salt can eat the food
Atmosphere: 4
Food: 1
Service: 4
Amanda Nolen
We paid $66 for Nashville hot chicken tenders and they gave us plain and claimed that don’t sell them even though it’s on the menu we won’t be back #false advertising and the manager was very disrespectful To me and my son
I just had a wonderful customer service experience at KFC. There was an issue with my order and they more than made up for it and truly valued my patronage. The employees are always great and the afternoon manager was amazing. She is kind and considered and truly understands customer service.
Food: 5
Service: 5
What we received barely qualifies as chicken. Kroger has better chicken and isn't $50 for a bucket. Overfried and so dry it would suck the moisture out of the great lakes.
Insanely disappointing for the price...
Atmosphere: 3
Food: 1
Service: 4
As an Uber driver it is unecceptable to have to wait nearly 30mins for our customers order. It would make it better if the employees were friendly but they great you with cold attitudes. And I’m fairly friendly to everyone. It makes us all look bad and cost us uber drivers our tip. Furthermore you have multiple workers coughing inches away from customers and food products. If y’all are sick close it down or find coverage.
Atmosphere: 1
Service: 1
My husband went through drive through on Sunday decorate 7th and got me a drum and thigh 3 piece big box . The mashed potatoes and cole slaw was great but the chicken was so burnt from being over cooked and so much grease that there was a puddle of grease under the chicken it was not edible at all. I couldn't take it back because It had be brought to me .I called and there was no manager to speak to and was told there was nothing to do about it. I have photos of how the chicken looked and the white napkins that are brown from trying to get old grease off of the chicken so I could attempt to eat it. But it was just too disgusting to eat.
Mason very polite!
It has a very friendly demeanor a lot of fast food places it seems like they just want to get you in and out of there
Not so with Mason, he’s very personable. This is the kind of people I wish were managers and some of these big chain restaurants.
He is definitely an asset to KFC and I hope management sees this and keeps him in mind for a promotion.
He saved me a few dollars because I was ordering things separately and he said it’s better if you do it like this you get an extra coleslaw ! and he didn’t have to do that ! but he did And I’m very happy about it and I will be going to this KFC a lot more ! 🤩
Atmosphere: 5
Food: 5
Service: 5
Five pieces of chicken in my famous bowl 1 star
Atmosphere: 1
Food: 1
Service: 1
Worst food place that I've ever been to. Employees were rude and food was disgusting. Nobody washed hands or wore gloves while therem
Atmosphere: 1
Food: 1
Service: 1
Went into Noblesville location around 5pm today. Ordered 8 piece dinner with 2 sides, rolls, only breasts and thighs with half being extra crispy and half regular. The extra crispy tasted burnt and dried out. It went to the trash. The original was good. The side orders... mashed potatoes and coleslaw were very good. Upon putting leftovers away, noticed we only received 7 pieces of chicken. I can honestly say, every time we ordered this meal (from Westfield and now Noblesville), we have had problems with our orders. Is it carelessness, laziness, poor management or training? Don't know , but I do know i will not be returning in the near future. It not worth a 20+ minute drive for their chicken.
Food: 2
Service: 1
Smelled like a sewer
Atmosphere: 2
Food: 4
Service: 3
Average food, bad service
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
Chicken was burned....how could they possibly serve this? Spent $61
Food: 1
Service: 3
Worthless! Forgot to put a pot pie in the bag, this is rediculous!!!
Good eats
Atmosphere: 5
Food: 5
Service: 5
So much salt can eat the food
Atmosphere: 4
Food: 1
Service: 4
We paid $66 for Nashville hot chicken tenders and they gave us plain and claimed that don’t sell them even though it’s on the menu we won’t be back #false advertising and the manager was very disrespectful To me and my son
Service: 1
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