Dining inside was atrociously unsanitary. The men’s bathroom was covered in poop, there was only one trash can, the beverage counter had heavy spills, none of the tables were clean and there were no napkins anywhere. To top it off, we didn’t get a receipt for their kiosk order and our order wasn’t on the preparing screen. If a Health Inspector were to visit here, this place would be shut down in a heartbeat. If this is what is seen in public, I wonder what’s hiding behind closed doors or the kitchen. Yuck!
Atmosphere: 1
Food: 1
Service: 1
Amanda Cline
Always great service and friendly staff. They never mess up my order!
Atmosphere: 5
Food: 5
Service: 5
Ann Liden
Met some friends to visit. I arrived 1st, asked for paper towels to clean table. I was there about 2 hours, and none of the tables were wiped down in that time. They got my burger wrong, also. This store seemed focused on drive-thru.
Atmosphere: 2
Food: 4
Service: 3
Craig Lyon
Impossible to communicate with drive thru staff many mornings. Not very pleasant.
Food: 4
Service: 1
Jacob Nguyen
Most workers are not doing there work can’t attend to costumers only one worker attended my needs when I need it
Atmosphere: 2
Food: 4
Service: 2
Rebekah Young
I cannot believe the level of disrespect and pure laziness I witnessed from Manager Steven Reed at the McDonald’s located at 14625 Hazel Dell Crossing, Noblesville, IN 46062. The place was absolutely slammed — long lines, customers frustrated, staff running around trying to save the day — and Steven was glued to his phone the entire time, watching videos like the restaurant wasn’t falling apart around him.
He ignored customers. He ignored his team. He ignored the chaos. This wasn’t a one-second glance — this was full-on scrolling and video-watching while the crew desperately needed leadership. It was embarrassing and honestly infuriating to witness.
McDonald’s should NEVER allow a manager to act like this. If Steven Reed is more committed to social media than his own job, then someone needs to take that management title away from him ASAP. I won’t be returning to this location until he is held accountable for this extremely unprofessional behavior.
Atmosphere: 1
Food: 1
Service: 1
Fred Williams
Go to the Thatcher Lane location if you have a choice. This location has higher prices, slower service, and the coldest fries you’ll ever have.
LaTasha Diane Banks
The food was fresh.
Atmosphere: 5
Food: 5
Service: 5
Tim Riggs
Store was not open 15 minutes after posted time. Had placed mobile order and canceled due to this. 5-7 wait on refund for food. Booooo
Fries are always horrible, no matter what time of day
Food: 1
Service: 1
The CoolBronco
Pretty disappointing experience at Hazel Dell McDonald’s tonight. Food took quite a while and the kitchen looked very disorganized. It was fresh and correct, I’ll give them that much.
Atmosphere: 3
Food: 4
Service: 1
Alona Ilchuk
Delicious food, quick service.
Linda Stapleton
I wish there was a zero for ratings! I waited for 5 minutes at the counter because I didn't see a way to order senior beverages on the kiosk. The lady who finally came wasn't friendly at all. A lady who came in after me had the same experience. To make matters worse, my cookie was very stale.
Atmosphere: 1
Food: 1
Service: 1
Andre Campos
Went to pick up an order at 5:45 am they open at 5 for drive through. Waited 10 minutes with no response. Maybe they were napping inside still.
They didn’t government grinch box or shaker bag
Dining inside was atrociously unsanitary. The men’s bathroom was covered in poop, there was only one trash can, the beverage counter had heavy spills, none of the tables were clean and there were no napkins anywhere. To top it off, we didn’t get a receipt for their kiosk order and our order wasn’t on the preparing screen. If a Health Inspector were to visit here, this place would be shut down in a heartbeat. If this is what is seen in public, I wonder what’s hiding behind closed doors or the kitchen. Yuck!
Atmosphere: 1
Food: 1
Service: 1
Always great service and friendly staff. They never mess up my order!
Atmosphere: 5
Food: 5
Service: 5
Met some friends to visit. I arrived 1st, asked for paper towels to clean table. I was there about 2 hours, and none of the tables were wiped down in that time. They got my burger wrong, also. This store seemed focused on drive-thru.
Atmosphere: 2
Food: 4
Service: 3
Impossible to communicate with drive thru staff many mornings. Not very pleasant.
Food: 4
Service: 1
Most workers are not doing there work can’t attend to costumers only one worker attended my needs when I need it
Atmosphere: 2
Food: 4
Service: 2
I cannot believe the level of disrespect and pure laziness I witnessed from Manager Steven Reed at the McDonald’s located at 14625 Hazel Dell Crossing, Noblesville, IN 46062. The place was absolutely slammed — long lines, customers frustrated, staff running around trying to save the day — and Steven was glued to his phone the entire time, watching videos like the restaurant wasn’t falling apart around him.
He ignored customers. He ignored his team. He ignored the chaos. This wasn’t a one-second glance — this was full-on scrolling and video-watching while the crew desperately needed leadership. It was embarrassing and honestly infuriating to witness.
McDonald’s should NEVER allow a manager to act like this. If Steven Reed is more committed to social media than his own job, then someone needs to take that management title away from him ASAP. I won’t be returning to this location until he is held accountable for this extremely unprofessional behavior.
Atmosphere: 1
Food: 1
Service: 1
Go to the Thatcher Lane location if you have a choice. This location has higher prices, slower service, and the coldest fries you’ll ever have.
The food was fresh.
Atmosphere: 5
Food: 5
Service: 5
Store was not open 15 minutes after posted time. Had placed mobile order and canceled due to this. 5-7 wait on refund for food. Booooo
Service: 1
Restaurantji Recommends
Fries are always horrible, no matter what time of day
Food: 1
Service: 1
Pretty disappointing experience at Hazel Dell McDonald’s tonight. Food took quite a while and the kitchen looked very disorganized. It was fresh and correct, I’ll give them that much.
Atmosphere: 3
Food: 4
Service: 1
Delicious food, quick service.
I wish there was a zero for ratings! I waited for 5 minutes at the counter because I didn't see a way to order senior beverages on the kiosk. The lady who finally came wasn't friendly at all. A lady who came in after me had the same experience.
To make matters worse, my cookie was very stale.
Atmosphere: 1
Food: 1
Service: 1
Went to pick up an order at 5:45 am they open at 5 for drive through. Waited 10 minutes with no response. Maybe they were napping inside still.
Atmosphere: 1
Food: 5
Service: 1
Loading...