I ordered from the subway app and door dash delivered my food, I didn’t receive all of my items, I called subway, a woman claiming to be the manager told me I could come pick it up. I told the “manager” I had no way of doing that. The “manager” said, next time you order put in the special instructions that the “manger” said you could have these items for free. I told the “manager” I didn’t feel comfortable with that solution bc there was no guarantee. The “manger” said “what do you mean there’s no guarantee?! Of course there is my whole family works here” (not sure why she acted like I was supposed to know that) I told the “manager” I still didn’t feel comfortable with that and I’d just like a refund for the items I didn’t receive. The “manger” said I can’t refund specific items, I’d have to refund the whole order and I’m not doing that. I said so I’m just supposed to pay for something I didn’t receive and the “manger” said I told you, you could come get it. I again reiterated that I wasn’t able to do that which is why I had it delivered in the first place and the “manager” said I already told you what you could do and then hung up on me. (I know some customers can be crazy so to clarify, I didn’t yell, scream or call anyone names, I was frustrated but I was calm so I was genuinely surprised when the manager hung up on me). I tried getting help through the subway app and never received a follow up email. I tried getting help through the text thread provided when it was delivered and it provided me with a number to call (I didn’t realize it was subway’s phone number), when I called the same “manager” said “I’m not arguing with you” and hung up on me before I even said a word, the lack of professionalism was appalling, I’ve never interacted with a “manager” with so little professionalism. The food wasn’t bad, but the service was terrible. I will never order from the subway app again, bc if you don’t get your items you’re apparently SOL. Definitely don’t recommend ever ordering from the app. Also, never getting subway from this location again bc of the terrible management
Service: 1
zachery higginbotham
Not sure why a chicken Bacon ranch still gets charged for bacon or even asked if I want bacon on it, it's in the name ?
Atmosphere: 2
Food: 4
Service: 2
Randy Allen
We are working close by , tried to eat lunch there , one 1 person working and every time someone in front of me has a multi order 4 to 5 sandwiches, I just gave up trying
Atmosphere: 1
Food: 2
Service: 1
Terri Spencer
Love this location. Staff always welcoming! Manager is super friendly! Always clean, including restrooms. Plenty of room. Worth maneuvering around construction. This is my go to even though there is one closer to me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Jackie Ashby-Allen
No Hair net, and shaking that mop of hair all over the food bar! Disgusting. ? Isn't there a Law for that????
Angel Galvez117
My comment for this restaurant, I think there is no food hygiene standard, the staff is very careless, when preparing the food, when wearing gloves they touch everything, your hair, cap, money, even the exit door, and never They change gloves or do not wash their hands, that is a risk of illness for the consumer, including loose hair. It is a violation of personal cleanliness, this can be responsible for transmitting diseases to people who come to the business.
Atmosphere: 1
Food: 2
Service: 1
Drayton Walker
Five stars for Janiel holding the fort while it was busy. 11/01/2024 6:20
Atmosphere: 5
Food: 5
Service: 5
Mike Wagner
Very quick and friendly.
Atmosphere: 5
Food: 5
Service: 5
john doe
I have spent THOUSANDS of at this subway over the past 16 years that I WENT. I will never again go. The owner of this place is so stingy that they decline coupons now. I will spread the word for others to not go to. Joke of a place.
Jessica P
Food was good but they won’t accept coupons here, so beware!
First time at this subway today, and we enjoyed the little visit! They were fast, cheerful and very polite!! Awesome team it looks like! A lady recommended a sandwich and I got it, and it was awesome! Loved it!
David Culley
This is a good Subway location. It's one of the few places close to where I work. Employees are all very friendly.
Jeffrey
Rude employees, bread is always stale. Kinda gross.
Joe Dorsey
They don't skimp on the vegetables and sauce.
Deanna Pickett
My husband and I eat subway all the time and this is by the best one around. All of the kids that work there are always so polite and the food is always perfect. Great team and management here!
I ordered from the subway app and door dash delivered my food, I didn’t receive all of my items, I called subway, a woman claiming to be the manager told me I could come pick it up. I told the “manager” I had no way of doing that. The “manager” said, next time you order put in the special instructions that the “manger” said you could have these items for free. I told the “manager” I didn’t feel comfortable with that solution bc there was no guarantee. The “manger” said “what do you mean there’s no guarantee?! Of course there is my whole family works here” (not sure why she acted like I was supposed to know that) I told the “manager” I still didn’t feel comfortable with that and I’d just like a refund for the items I didn’t receive. The “manger” said I can’t refund specific items, I’d have to refund the whole order and I’m not doing that. I said so I’m just supposed to pay for something I didn’t receive and the “manger” said I told you, you could come get it. I again reiterated that I wasn’t able to do that which is why I had it delivered in the first place and the “manager” said I already told you what you could do and then hung up on me. (I know some customers can be crazy so to clarify, I didn’t yell, scream or call anyone names, I was frustrated but I was calm so I was genuinely surprised when the manager hung up on me). I tried getting help through the subway app and never received a follow up email. I tried getting help through the text thread provided when it was delivered and it provided me with a number to call (I didn’t realize it was subway’s phone number), when I called the same “manager” said “I’m not arguing with you” and hung up on me before I even said a word, the lack of professionalism was appalling, I’ve never interacted with a “manager” with so little professionalism. The food wasn’t bad, but the service was terrible. I will never order from the subway app again, bc if you don’t get your items you’re apparently SOL. Definitely don’t recommend ever ordering from the app. Also, never getting subway from this location again bc of the terrible management
Service: 1
Not sure why a chicken Bacon ranch still gets charged for bacon or even asked if I want bacon on it, it's in the name ?
Atmosphere: 2
Food: 4
Service: 2
We are working close by , tried to eat lunch there , one 1 person working and every time someone in front of me has a multi order 4 to 5 sandwiches, I just gave up trying
Atmosphere: 1
Food: 2
Service: 1
Love this location. Staff always welcoming! Manager is super friendly! Always clean, including restrooms. Plenty of room. Worth maneuvering around construction. This is my go to even though there is one closer to me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
No Hair net, and shaking that mop of hair all over the food bar! Disgusting. ? Isn't there a Law for that????
My comment for this restaurant, I think there is no food hygiene standard, the staff is very careless, when preparing the food, when wearing gloves they touch everything, your hair, cap, money, even the exit door, and never They change gloves or do not wash their hands, that is a risk of illness for the consumer, including loose hair. It is a violation of personal cleanliness, this can be responsible for transmitting diseases to people who come to the business.
Atmosphere: 1
Food: 2
Service: 1
Five stars for Janiel holding the fort while it was busy. 11/01/2024 6:20
Atmosphere: 5
Food: 5
Service: 5
Very quick and friendly.
Atmosphere: 5
Food: 5
Service: 5
I have spent THOUSANDS of at this subway over the past 16 years that I WENT. I will never again go. The owner of this place is so stingy that they decline coupons now. I will spread the word for others to not go to. Joke of a place.
Food was good but they won’t accept coupons here, so beware!
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
First time at this subway today, and we enjoyed the little visit! They were fast, cheerful and very polite!! Awesome team it looks like! A lady recommended a sandwich and I got it, and it was awesome! Loved it!
This is a good Subway location. It's one of the few places close to where I work. Employees are all very friendly.
Rude employees, bread is always stale. Kinda gross.
They don't skimp on the vegetables and sauce.
My husband and I eat subway all the time and this is by the best one around. All of the kids that work there are always so polite and the food is always perfect. Great team and management here!
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