Place smelled like a bathroom. All employees were hiding in the back.Dining room was a mess. About made me sick smelling the inside of this place. Will stay far away from this establishment.
Jenny Wilson
We walked in around 9:30 & the place literally stunk. Then when someone came up, they asked if we were picking up an order & we said no, we were going to eat in. He said he'd have to check & walked in the back then another young guy came & asked the same thing. We were like we were planning on eating inside & he proceeded to tell us that we only had 20 min then he was leaving & that it was probably better to get our food to go. We turned around & left, so they may have actually done us a favor. What they didn't know is, we were coming in to have a pizza in honor of my MIL's birthday who ate pizza hut at least 3-4 times a week & who's no longer with us. We definitely won't be back, not just because of the service.....that smell was horrible.
Hannah
Employees are never around when we go to pick up our order. We have sat in the drive thru for a ridiculously long amount of time multiple times waiting for someone to come to the window. Then once they’re at the window they are extremely rude as if it’s a burden to them that they have to do their job. Most of the time they have no manners. It’s a shame because we love their pizza & breadsticks! Just poor service.
Benjamin Wells (Ben)
I ordered an ultimate hut bundle off the pizza hut app, it gives me the notification that it's ready, but when I get there the door is locked, this is at 11:45am. Keep in mind, the opening time is 11am sharp. I wait a little bit, then I notice there is a drive thru window, I drive around and I see the only employee in the whole restaurant having a smoke break. Then I check the app again and it reads that the ultimate hut bundle is sold out. This has got to be the worst service I've ever received from a pizza place.
Kelly Bowman
Food was cold, my order was missing my salad. Horrible.
joe jonas
Food was amazing (pasta and pizza) floors and tables are dirty. I will definitely be back it was amazing.
Cassandra Ritchison
I always get my food quick even with door dash drivers. And it's cheap I think even the delivery fee. The food is great and the people are so kind. Thank you for your good service
Dustin Jeffries
The lady at the front desk was really rude act like she didn’t care. Nobody was at the front desk to take orders. We ended up walking out and leaving.
Service: 1
Deniece Miller
Pizza was to well done and it was greasy .
Wheelchair accessibility: Able to sit with knees under the table. When we went here before. But service is horrible inside. Staff is not friendly and we miss the buffet.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Cheese Sticks, Cinnamon Sticks, Oven-Baked Veggie Pasta
Samantha Harmon
I bought a BBQ chicken pizza and it had no sauce on it. I went back up there showed them the pizza they told me that if they put any more sauce on it which in this case there wasn't any on it in the first place, that the cheese would slid off it. I asked them if they would just make me a new one with cause on it. I got home for the 2nd time and they put no cheese on it and pretty much just sloped it together.
Recommended dishes: Breadsticks and Marinara Sauce, Pepperoni Lovers Pizza, Breadsticks
cavelurch
The service here is a joke! Met a friend for lunch yesterday and he just finished his oder when I walked in, the guy looked at as he walked into the kitchen area and never came back out even after I repeatedly yelled excuse me, hello, smacked the counter and got nothing. And to rub salt in to a wound, when he brought out my friends food never acknowledged me! Never going back and I hope this place closes its door!
Atmosphere: 1
Service: 1
Melissa Settles
Absolutely horrible. Staff needs fired
Atmosphere: 1
Food: 1
Service: 1
Matthew Manners
Never enough sauce or cheese on the pizza unless you order extra and you don’t always get extra.
I wish they would just add a couple dollars to the price and make the sauce and cheese a little larger size
Place smelled like a bathroom. All employees were hiding in the back.Dining room was a mess. About made me sick smelling the inside of this place. Will stay far away from this establishment.
We walked in around 9:30 & the place literally stunk. Then when someone came up, they asked if we were picking up an order & we said no, we were going to eat in. He said he'd have to check & walked in the back then another young guy came & asked the same thing. We were like we were planning on eating inside & he proceeded to tell us that we only had 20 min then he was leaving & that it was probably better to get our food to go. We turned around & left, so they may have actually done us a favor.
What they didn't know is, we were coming in to have a pizza in honor of my MIL's birthday who ate pizza hut at least 3-4 times a week & who's no longer with us. We definitely won't be back, not just because of the service.....that smell was horrible.
Employees are never around when we go to pick up our order. We have sat in the drive thru for a ridiculously long amount of time multiple times waiting for someone to come to the window. Then once they’re at the window they are extremely rude as if it’s a burden to them that they have to do their job. Most of the time they have no manners. It’s a shame because we love their pizza & breadsticks! Just poor service.
I ordered an ultimate hut bundle off the pizza hut app, it gives me the notification that it's ready, but when I get there the door is locked, this is at 11:45am. Keep in mind, the opening time is 11am sharp. I wait a little bit, then I notice there is a drive thru window, I drive around and I see the only employee in the whole restaurant having a smoke break. Then I check the app again and it reads that the ultimate hut bundle is sold out. This has got to be the worst service I've ever received from a pizza place.
Food was cold, my order was missing my salad. Horrible.
Food was amazing (pasta and pizza) floors and tables are dirty. I will definitely be back it was amazing.
I always get my food quick even with door dash drivers. And it's cheap I think even the delivery fee. The food is great and the people are so kind. Thank you for your good service
The lady at the front desk was really rude act like she didn’t care. Nobody was at the front desk to take orders. We ended up walking out and leaving.
Service: 1
Pizza was to well done and it was greasy .
Wheelchair accessibility: Able to sit with knees under the table. When we went here before. But service is horrible inside. Staff is not friendly and we miss the buffet.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Cheese Sticks, Cinnamon Sticks, Oven-Baked Veggie Pasta
I bought a BBQ chicken pizza and it had no sauce on it. I went back up there showed them the pizza they told me that if they put any more sauce on it which in this case there wasn't any on it in the first place, that the cheese would slid off it. I asked them if they would just make me a new one with cause on it. I got home for the 2nd time and they put no cheese on it and pretty much just sloped it together.
Food: 1
Service: 1
Restaurantji Recommends
Worse customer service I have ever experienced
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Breadsticks, Boneless Wings
Always been great
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Breadsticks and Marinara Sauce, Pepperoni Lovers Pizza, Breadsticks
The service here is a joke! Met a friend for lunch yesterday and he just finished his oder when I walked in, the guy looked at as he walked into the kitchen area and never came back out even after I repeatedly yelled excuse me, hello, smacked the counter and got nothing. And to rub salt in to a wound, when he brought out my friends food never acknowledged me! Never going back and I hope this place closes its door!
Atmosphere: 1
Service: 1
Absolutely horrible. Staff needs fired
Atmosphere: 1
Food: 1
Service: 1
Never enough sauce or cheese on the pizza unless you order extra and you don’t always get extra.
I wish they would just add a couple dollars to the price and make the sauce and cheese a little larger size
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Breadsticks and Marinara Sauce, Triple Chocolate Brownie, Pepperoni Lovers Pizza, Breadsticks
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