Love Biggby it's 100x better than Starbucks there food/ treats are yummy and they have many options for gluten free and other accommodations! I stopped in here randomly not knowing what to get I'm not a big coffee person... the staff helped me find something I would like and are super friendly! I now am a regular & a coffee person đź and pricing is great and they always have specials running every week along with good coupons and in app đ
Walked in to the Pendleton Biggby Coffee store as the only customer in the store and wasnât greeted but instead there was one girl sitting behind the counter on the floor on her cell phone and the other two were walking around headless like they didnât even know what they were supposed to do so after waiting patiently to be helped and nobody stepping up to help I walked out and was even trying to be nice enough to say âhave a good dayâ and they didnât even acknowledge that so itâs clear to say they need to do some new hiring here cause theyâre either not capable of working at a job that involves customers or theyâre just completely rude to everyone. Workplaces really shouldnât allow kids to have their phones on them while clocked in anyway even if theyâre not busy cause itâs a bad look on the business and hopefully these specific employees can understand the importance of being friendlier to strangers in life and grow up because nobody wants to be at work but itâs life and theyâve got a long road ahead of them but by their attitudes Iâm sure they could care less.
Atmosphere: 1
Food: 3
Service: 1
Dan Utah
Excellent selection and great drinks.
Atmosphere: 5
Food: 5
Service: 5
Ang Brakke
Nice place to grab a quick drink to go or sit and relax
Atmosphere: 5
Food: 4
Service: 5
Mackenzie Mcguire
Great guest service, ? and the best coffee In town. Psst.. the sasuage egg and cheese, everything bagel is Fire ??
Atmosphere: 4
Food: 5
Service: 5
Lauren & Chad Watkins
My husband and I were hopefully when new ownership took over Biggby Pendleton⊠we waited to write a review to see if changes would be implemented to improve some of our complaints, but alas we still are facing the same issues with every visit to this Biggby location. Every time, and I legitimately mean every time we go, our order is wrong in some way. Iâm not being dramatic or even trying to be negative. I just want to share this in the hopes that new management can implement some changes to their system, because itâs annoying to have something wrong every time we go. Some of the things that have been made incorrectly over the last few months:Bragels made without cream cheese, eggs, or meats entirely. Every time we order we specify we want these elements, yet they still get missed despite being in the recipe of a bragel.Blast energy drinks have been made with flat/non carbonated soda water, without boba, with the wrong syrup flavor, or just mixed incorrectly making them taste awful.Again, not trying to be a Karen here. Just would love to see improvements made to this business as when our food is made correctly we love coming here and the people are so nice.
Atmosphere: 3
Food: 4
Service: 2
Art Mahan
Iâve tried to support BIGGBY locally simply to encourage a decent drive thru option. I always thought they were a little more expensive but the quality was there and the drive-thru crew were efficient. Waiting for a pizza next door, I walked in and ordered a 20 oz Americano. It was $7+ and it kind of floored me. I asked her to double check and it was confirmed. Good product but a little hard to take spending over 8 dollars for a strong cup of coffee and tip. Iâll save my coffee runs for special occasions only.UPDATE: apparently it was a 1-time mistake by the person taking the order. It was not an attempt to price gouge. Thanks to the owner for reaching out and clarifying.
Brianna Barnes
said we were crazy because she got the drunk wrong.
Jack Potter
Stopped in for egg bites. Service was nice but eggs tasted like they came from powder. No flavor at all. Didnât even taste like eggs.
Food: 3
Thoth Hermes
The absolute best alternative (non corporate chain run) coffee shop in the State of Indiana. Really hoping they are willing to expand and branch out. If you haven't been, this place is a must to experience and give a try. 100% better than Starbucks, and 200% more friendly staff workers here. This is one of those rare places left standing where they have poured their hearts out into every cup, and serve a piece of it with each and every breakfast dish for all of the local commuters and travellers afar that roll through there to start their day off right!
Parking: Most people on their commute opt for the drive thru, so safe to say there is always ample parking
Kid-friendliness: They have a non caffeinated fun drink menu for the kids
Excellent coffee, espresso and other drinks. There are literally hundreds of choices and you can find something you'll like better than that other place. The bagel sandwiches are also really tasty. Service is excellent and the bariatas are super nice. Lots of seats inside as well as a drive thru.
Atmosphere: 5
Food: 5
Service: 5
Penny Hiner
While no issues with the service or product, I have a problem with parking. I come from New Castle to utilize the salon next door. I look forward to stopping by Biggby after. I am older , and while I do have a handicap sticker,I prefer not to tie up the 1 handicap spot in front of your shop for the amount of time I am in the salon. When complaining about parking to salon management, it was brought to my attention that the front spots were all taken by your employees. Not to good for walk in business I would think. I ended up parking 4 stores down where their was a sign posted reserving for their customers only. Shouldn't employees catch the back row to encourage business for all the owners? Might want to do some customer consideration there!!!!
Atmosphere: 5
Food: 5
Service: 5
Vital One
The absolute best alternative (non corporate chain run) coffee shop in the State of Indiana. Really hoping they are willing to expand and branch out. If you haven't been, this place is a must to experience and give a try. 100% better than Starbucks, and 200% more friendly staff workers here. This is one of those rare places left standing where they have poured their hearts out into every cup, and serve a piece of it with each and every breakfast dish for all of the local commuters and travellers afar that roll through there to start their day off right!
Parking: Most people on their commute opt for the drive thru, so safe to say there is always ample parking
Kid-friendliness: They have a non caffeinated fun drink menu for the kids
Atmosphere: 3
Food: 4
Service: 5
Jessie Beach
When the order is correct it's great! But every single one of my orders have been wrong! And they take FOREVER even if there's only me in the drive thru and no other customers in the building or in the drive thru lane ..... And their drive-thru has a huge pothole that's hard to not have to drive in in order to get out of the parking lot.!
Love Biggby it's 100x better than Starbucks there food/ treats are yummy and they have many options for gluten free and other accommodations! I stopped in here randomly not knowing what to get I'm not a big coffee person... the staff helped me find something I would like and are super friendly! I now am a regular & a coffee person đź and pricing is great and they always have specials running every week along with good coupons and in app đ
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Island Bear, Frozen Latte, Coffee Cake Muffin, Cinnabuzz Matcha Latte, Frozen Sugar Bear, Frisbee Creme Freeze, Snow Mint Mocha Latte
Walked in to the Pendleton Biggby Coffee store as the only customer in the store and wasnât greeted but instead there was one girl sitting behind the counter on the floor on her cell phone and the other two were walking around headless like they didnât even know what they were supposed to do so after waiting patiently to be helped and nobody stepping up to help I walked out and was even trying to be nice enough to say âhave a good dayâ and they didnât even acknowledge that so itâs clear to say they need to do some new hiring here cause theyâre either not capable of working at a job that involves customers or theyâre just completely rude to everyone. Workplaces really shouldnât allow kids to have their phones on them while clocked in anyway even if theyâre not busy cause itâs a bad look on the business and hopefully these specific employees can understand the importance of being friendlier to strangers in life and grow up because nobody wants to be at work but itâs life and theyâve got a long road ahead of them but by their attitudes Iâm sure they could care less.
Atmosphere: 1
Food: 3
Service: 1
Excellent selection and great drinks.
Atmosphere: 5
Food: 5
Service: 5
Nice place to grab a quick drink to go or sit and relax
Atmosphere: 5
Food: 4
Service: 5
Great guest service, ? and the best coffee In town. Psst.. the sasuage egg and cheese, everything bagel is Fire ??
Atmosphere: 4
Food: 5
Service: 5
My husband and I were hopefully when new ownership took over Biggby Pendleton⊠we waited to write a review to see if changes would be implemented to improve some of our complaints, but alas we still are facing the same issues with every visit to this Biggby location. Every time, and I legitimately mean every time we go, our order is wrong in some way. Iâm not being dramatic or even trying to be negative. I just want to share this in the hopes that new management can implement some changes to their system, because itâs annoying to have something wrong every time we go. Some of the things that have been made incorrectly over the last few months:Bragels made without cream cheese, eggs, or meats entirely. Every time we order we specify we want these elements, yet they still get missed despite being in the recipe of a bragel.Blast energy drinks have been made with flat/non carbonated soda water, without boba, with the wrong syrup flavor, or just mixed incorrectly making them taste awful.Again, not trying to be a Karen here. Just would love to see improvements made to this business as when our food is made correctly we love coming here and the people are so nice.
Atmosphere: 3
Food: 4
Service: 2
Iâve tried to support BIGGBY locally simply to encourage a decent drive thru option. I always thought they were a little more expensive but the quality was there and the drive-thru crew were efficient. Waiting for a pizza next door, I walked in and ordered a 20 oz Americano. It was $7+ and it kind of floored me. I asked her to double check and it was confirmed. Good product but a little hard to take spending over 8 dollars for a strong cup of coffee and tip. Iâll save my coffee runs for special occasions only.UPDATE: apparently it was a 1-time mistake by the person taking the order. It was not an attempt to price gouge. Thanks to the owner for reaching out and clarifying.
said we were crazy because she got the drunk wrong.
Stopped in for egg bites. Service was nice but eggs tasted like they came from powder. No flavor at all. Didnât even taste like eggs.
Food: 3
The absolute best alternative (non corporate chain run) coffee shop in the State of Indiana. Really hoping they are willing to expand and branch out. If you haven't been, this place is a must to experience and give a try. 100% better than Starbucks, and 200% more friendly staff workers here. This is one of those rare places left standing where they have poured their hearts out into every cup, and serve a piece of it with each and every breakfast dish for all of the local commuters and travellers afar that roll through there to start their day off right!
Parking: Most people on their commute opt for the drive thru, so safe to say there is always ample parking
Kid-friendliness: They have a non caffeinated fun drink menu for the kids
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
Excellent coffee, espresso and other drinks. There are literally hundreds of choices and you can find something you'll like better than that other place. The bagel sandwiches are also really tasty. Service is excellent and the bariatas are super nice. Lots of seats inside as well as a drive thru.
Atmosphere: 5
Food: 5
Service: 5
While no issues with the service or product, I have a problem with parking. I come from New Castle to utilize the salon next door. I look forward to stopping by Biggby after. I am older , and while I do have a handicap sticker,I prefer not to tie up the 1 handicap spot in front of your shop for the amount of time I am in the salon. When complaining about parking to salon management, it was brought to my attention that the front spots were all taken by your employees. Not to good for walk in business I would think. I ended up parking 4 stores down where their was a sign posted reserving for their customers only. Shouldn't employees catch the back row to encourage business for all the owners? Might want to do some customer consideration there!!!!
Atmosphere: 5
Food: 5
Service: 5
The absolute best alternative (non corporate chain run) coffee shop in the State of Indiana. Really hoping they are willing to expand and branch out. If you haven't been, this place is a must to experience and give a try. 100% better than Starbucks, and 200% more friendly staff workers here. This is one of those rare places left standing where they have poured their hearts out into every cup, and serve a piece of it with each and every breakfast dish for all of the local commuters and travellers afar that roll through there to start their day off right!
Parking: Most people on their commute opt for the drive thru, so safe to say there is always ample parking
Kid-friendliness: They have a non caffeinated fun drink menu for the kids
Atmosphere: 3
Food: 4
Service: 5
When the order is correct it's great! But every single one of my orders have been wrong! And they take FOREVER even if there's only me in the drive thru and no other customers in the building or in the drive thru lane ..... And their drive-thru has a huge pothole that's hard to not have to drive in in order to get out of the parking lot.!
Atmosphere: 2
Food: 5
Service: 1
Friendly staff working there
Atmosphere: 5
Food: 5
Service: 5
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