Since apparently we live in a time where unless you go public with someone you just get ignored. Im a teacher at Pendleton Elementary and on December 12th went to the Wendys drive thru for a quick lunch before dropping off my son at his pm preschool. I had gone to Falls Perk drive thru first and paid with tap on my phone since I left my card at school, she got the machine out and I tapped from my window. I went to do the same in Wendys when I got to the window I was asked to hand her my phone. I asked her to give me the machine and she asked if I could just give her my phone. I did and when she went to return it so I could face ID she dropped my phone. I have a pick up truck btw. She immediately apologized and stated she was sorry for dropping my phone. As you can see in pictures phone was destroyed. I filled out a claim and got a call later that day from the district manager Casey. Solution they offered was to fix my screen. That was not an option since it was also bent and could stop working at any time. Fast forward and multiple calls back and forth she stated the director of operations would send this to their insurance and get back with me with a better solution. I was patient, I knew the holidays were coming but when I reached out after Christmas there was NO confirmation the claim was actually filled. So I called Wendys corporate who then contacted Casey. That upset her and after our text messages that day she has stopped answering my messages. I have now spoken 3 different times to corporate and no response. That is why now I am here to see if the owner of the franchise or someone can help me. I am an honest person. Everyone at the school knows me. All I wanted was food and not my phone to be destroyed. So let’s see who can help me.
Atmosphere: 1
Food: 3
Service: 1
Lincoln Frazier
The food was good but when I tried the coke it tasted like a lemon mud puddle
david stautihar
The people look very unhealthy and obese. Makes me wonder if they are eating too much of their own product. They use seed oils in their fryers. They are high in the peroxidation index. Making them very toxic to consume. I asked for a large water and was told I had to pay for the cup. Instead I got 3 smaller cups for free which ended up being more plastic. This place has terrible quality food. Even the salt is multiple ingredients including yellow prussiate of soda which is deadly in high doses
Atmosphere: 3
Food: 1
Service: 2
Jenny Messer
Absolutely Delicious, All of it seriously.
Aiden Coffey
I’ve had a fantastic time here it’s just the best to come to wendy’s on the week days with your friends, especially when one of ur buddy’s is a staff member!!!! Shout out Hayden Burris. Give bro a raise????
Atmosphere: 5
Food: 5
Service: 5
Cannon Case
I love wendy’s, especially this location!!! I hope you guys have had the chance to meet my best bud Hayden Burris, if not you need to!!!
Atmosphere: 5
Food: 5
Service: 5
unknon he
Absolutely terrible. Didnt get any sauces we asked for, lemonades weren’t mixed, no bacon or tomato on 1 blt, no lettuce and no tomato on the other, nuggets were cold and fries were cold
Atmosphere: 1
Food: 1
Service: 1
Joyce Crawford
They didn't have vanilla ice cream
Meagan Thaxton
Poor customer service. I have had a chicken sandwich where the chicken was extremely burnt as well as on a separate occasion had a chicken sandwich that I found out was green in the middle after eating a couple bites. I would Find elsewhere to eat especially for lunch as that’s when the majority of my bad experiences have happened.
Atmosphere: 1
Food: 1
Service: 1
Rita Mcguinness
All our food was cold will not go back to this Wendy's ever
The entire floor of the restaurant is terribly sticky. Everyone's feet were making noises as we walked through the place. Improvements could be made in the bathroom.
Food was good. We were greeted when we came in.
Atmosphere: 1
Food: 4
Service: 5
Theresa Flynn
Staff here are great! Very helpful and actually care about helping customers have a good experience.
Atmosphere: 4
Food: 4
Service: 5
Sally Sloan
I stopped and got a potato with sour cream and chives to add to my dinner at home. The potato was so over cooked and so old that it was brown on the inside rather than white. The person at the drive-through couldn’t even spare a smile let alone a thank you. This is the only Wendy’s close by so I guess I’ll just have to give up Wendy’s.
Food: 1
Service: 2
Dianna Rios
Not so nice sometimes . I will stop here on my way home from work . And grab me something and the cashier doesn't seem to be real nice .
Went through drive thru last night & ordered Big Classic hamburger & medium fries for my husband. The sandwich looked like junior sandwich & the bun was hard as a rock!! Fries were cold & tasted like they had sat in the bag all day!! I’m very disappointed as I usually always try to do business in Pendleton but I will never go back to that place again!! Couldn’t hardly tell the place was open!! No outside sign lite up—totally dark in parking lot!!
Since apparently we live in a time where unless you go public with someone you just get ignored. Im a teacher at Pendleton Elementary and on December 12th went to the Wendys drive thru for a quick lunch before dropping off my son at his pm preschool. I had gone to Falls Perk drive thru first and paid with tap on my phone since I left my card at school, she got the machine out and I tapped from my window. I went to do the same in Wendys when I got to the window I was asked to hand her my phone. I asked her to give me the machine and she asked if I could just give her my phone. I did and when she went to return it so I could face ID she dropped my phone. I have a pick up truck btw. She immediately apologized and stated she was sorry for dropping my phone. As you can see in pictures phone was destroyed. I filled out a claim and got a call later that day from the district manager Casey. Solution they offered was to fix my screen. That was not an option since it was also bent and could stop working at any time. Fast forward and multiple calls back and forth she stated the director of operations would send this to their insurance and get back with me with a better solution. I was patient, I knew the holidays were coming but when I reached out after Christmas there was NO confirmation the claim was actually filled. So I called Wendys corporate who then contacted Casey. That upset her and after our text messages that day she has stopped answering my messages. I have now spoken 3 different times to corporate and no response. That is why now I am here to see if the owner of the franchise or someone can help me. I am an honest person. Everyone at the school knows me. All I wanted was food and not my phone to be destroyed. So let’s see who can help me.
Atmosphere: 1
Food: 3
Service: 1
The food was good but when I tried the coke it tasted like a lemon mud puddle
The people look very unhealthy and obese. Makes me wonder if they are eating too much of their own product. They use seed oils in their fryers. They are high in the peroxidation index. Making them very toxic to consume. I asked for a large water and was told I had to pay for the cup. Instead I got 3 smaller cups for free which ended up being more plastic. This place has terrible quality food. Even the salt is multiple ingredients including yellow prussiate of soda which is deadly in high doses
Atmosphere: 3
Food: 1
Service: 2
Absolutely Delicious, All of it seriously.
I’ve had a fantastic time here it’s just the best to come to wendy’s on the week days with your friends, especially when one of ur buddy’s is a staff member!!!! Shout out Hayden Burris. Give bro a raise????
Atmosphere: 5
Food: 5
Service: 5
I love wendy’s, especially this location!!! I hope you guys have had the chance to meet my best bud Hayden Burris, if not you need to!!!
Atmosphere: 5
Food: 5
Service: 5
Absolutely terrible. Didnt get any sauces we asked for, lemonades weren’t mixed, no bacon or tomato on 1 blt, no lettuce and no tomato on the other, nuggets were cold and fries were cold
Atmosphere: 1
Food: 1
Service: 1
They didn't have vanilla ice cream
Poor customer service. I have had a chicken sandwich where the chicken was extremely burnt as well as on a separate occasion had a chicken sandwich that I found out was green in the middle after eating a couple bites. I would
Find elsewhere to eat especially for lunch as that’s when the majority of my bad experiences have happened.
Atmosphere: 1
Food: 1
Service: 1
All our food was cold will not go back to this Wendy's ever
Restaurantji Recommends
The entire floor of the restaurant is terribly sticky. Everyone's feet were making noises as we walked through the place. Improvements could be made in the bathroom.
Food was good. We were greeted when we came in.
Atmosphere: 1
Food: 4
Service: 5
Staff here are great! Very helpful and actually care about helping customers have a good experience.
Atmosphere: 4
Food: 4
Service: 5
I stopped and got a potato with sour cream and chives to add to my dinner at home. The potato was so over cooked and so old that it was brown on the inside rather than white. The person at the drive-through couldn’t even spare a smile let alone a thank you. This is the only Wendy’s close by so I guess I’ll just have to give up Wendy’s.
Food: 1
Service: 2
Not so nice sometimes . I will stop here on my way home from work . And grab me something and the cashier doesn't seem to be real nice .
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Wendy's Hot & Crispy Fries, Grilled Chicken Ranch Wrap
Went through drive thru last night & ordered Big Classic hamburger & medium fries for my husband. The sandwich looked like junior sandwich & the bun was hard as a rock!! Fries were cold & tasted like they had sat in the bag all day!!
I’m very disappointed as I usually always try to do business in Pendleton but I will never go back to that place again!!
Couldn’t hardly tell the place was open!! No outside sign lite up—totally dark in parking lot!!
Atmosphere: 1
Food: 1
Service: 1
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