You guys ought to be ashamed of yourselves treating that young lady of color the way you guys do. I've camein this Ben's so many times and witness how you guys treat he....degrading and doing criticism in front of customers. That's absolutely unprofessional and whoever the owner or manager is needs to be aware of how you're treating a minor that's special needs. I had the honor of working with this young lady as a child and she's so bright but does need instructions and I've witness 5 times you guys mistreating her and I've asked her was she ok she only said I don't understand but I'm trying. That girl mother needs to be informed on this because she's very protective of her children and you guys are being so rude to her and I witness yesterday up close that she was trying to explain and the bald guy disregarded her explaining what she was doing. You need to listen to her because I witnessed this 5 times and other customers have too and ready the reviews it 3 different people on 5 occasions that's called harassment. That young lady is so sweet you guys don't have to be rude to her. Good day!
Atmosphere: 1
Food: 1
Service: 5
Tera Betancourt
The kid at the register was mad because I wanted pretzel dogs and they had none and I said I'd wait because they're my favorite. He had attitude instantly. Somewhat snatched my money out of my hand and was very rude. It's Thursday and it's a deal for the pretzel dogs. Don't understand what the big deal was
Atmosphere: 4
Food: 5
Service: 1
Mandalynn Kay
I went to pay for my pretzel and the guy at the register told me he could not accept my 2 dollar bill. Like what? Why?!? I've used them there before. It really upset me. Like it's us currency tf
Atmosphere: 3
Food: 5
Service: 2
Brittney Jones
Great service and delicious!!!😋
Bob Kauffman
Great service and good food. 👍💯
Cindy Turner-Roop
Absolutely delicious & so BIG! My grandkids absolutely love seeing them at the summer markets & school events as a vendor . Better than elephant ear!!! 🥰
Michael Razo
these guys make the best pretzels, try their hot dog with swiss cheese inside it's actually gas. the flavoring in those is so good. watch out for the tall mexican though
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon & Sugar Pretzel, Fountain Soda 22 Oz, Pretzel Dog
Joe Long
Pretzels are great, the workers are super sweet, other than that one shorter hispanic with the ben 10 watch, he smells on occasion. They deal with poopy customers very often and handle it well. THEY DONT DESERVE THIS TREATMENT!
Kid-friendliness: Just dont interact with camaro man.
Wheelchair accessibility: Roll in peace.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham & Cheese Pretzel Sandwich
Samantha Gonzalez
Man. We love coming here... But, is there a time limit they can leave pretzels in the warmer? We just got home with 3 pretzels (we live 10-15 minutes away) and they are barely warm and they're crunchy. Seem old. Went to look for the receipt to see if they had a number to call bc they're that bad, but I wasn't given my receipt. We usually love getting pretzels after shopping, and the teenage workers were pleasant enough, but those were old pretzels. I'm really bummed.
Andrew English
Well another business I will no longer patronize. The place was closed half an hour before closing time. All I wanted was a pretzel for a dollar. Never coming in here again.
Great pretzels, great service!! If you haven't tried Ben's; you're missing out. Stop by the Portage Meijer and visit Ben's Soft Pretzels. ??
Paula H
Great pretzels awful customer service a young man wearing glasses Caucasian on February 6th working that evening was extremely rude and lacking in good customer service. I hope the owner of this business pays attention to this review. Because the one under mines mentions that same young man as being rude this establishment will lose business if he continues being the face of this company.
gisele gonzalez
best pretzels ever! the manager is the bomb too great customer service skills
Drake Joiner
Amazing customer service! Great pretzels too!!
Candi Anderson
they are delicious and the staff is always so nice!
You guys ought to be ashamed of yourselves treating that young lady of color the way you guys do. I've camein this Ben's so many times and witness how you guys treat he....degrading and doing criticism in front of customers. That's absolutely unprofessional and whoever the owner or manager is needs to be aware of how you're treating a minor that's special needs. I had the honor of working with this young lady as a child and she's so bright but does need instructions and I've witness 5 times you guys mistreating her and I've asked her was she ok she only said I don't understand but I'm trying. That girl mother needs to be informed on this because she's very protective of her children and you guys are being so rude to her and I witness yesterday up close that she was trying to explain and the bald guy disregarded her explaining what she was doing. You need to listen to her because I witnessed this 5 times and other customers have too and ready the reviews it 3 different people on 5 occasions that's called harassment. That young lady is so sweet you guys don't have to be rude to her. Good day!
Atmosphere: 1
Food: 1
Service: 5
The kid at the register was mad because I wanted pretzel dogs and they had none and I said I'd wait because they're my favorite. He had attitude instantly. Somewhat snatched my money out of my hand and was very rude. It's Thursday and it's a deal for the pretzel dogs. Don't understand what the big deal was
Atmosphere: 4
Food: 5
Service: 1
I went to pay for my pretzel and the guy at the register told me he could not accept my 2 dollar bill. Like what? Why?!? I've used them there before. It really upset me. Like it's us currency tf
Atmosphere: 3
Food: 5
Service: 2
Great service and delicious!!!😋
Great service and good food. 👍💯
Absolutely delicious & so BIG! My grandkids absolutely love seeing them at the summer markets & school events as a vendor . Better than elephant ear!!! 🥰
these guys make the best pretzels, try their hot dog with swiss cheese inside it's actually gas. the flavoring in those is so good. watch out for the tall mexican though
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon & Sugar Pretzel, Fountain Soda 22 Oz, Pretzel Dog
Pretzels are great, the workers are super sweet, other than that one shorter hispanic with the ben 10 watch, he smells on occasion. They deal with poopy customers very often and handle it well. THEY DONT DESERVE THIS TREATMENT!
Kid-friendliness: Just dont interact with camaro man.
Wheelchair accessibility: Roll in peace.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham & Cheese Pretzel Sandwich
Man. We love coming here... But, is there a time limit they can leave pretzels in the warmer? We just got home with 3 pretzels (we live 10-15 minutes away) and they are barely warm and they're crunchy. Seem old. Went to look for the receipt to see if they had a number to call bc they're that bad, but I wasn't given my receipt. We usually love getting pretzels after shopping, and the teenage workers were pleasant enough, but those were old pretzels. I'm really bummed.
Well another business I will no longer patronize. The place was closed half an hour before closing time. All I wanted was a pretzel for a dollar. Never coming in here again.
Restaurantji Recommends
Great pretzels, great service!! If you haven't tried Ben's; you're missing out. Stop by the Portage Meijer and visit Ben's Soft Pretzels. ??
Great pretzels awful customer service a young man wearing glasses Caucasian on February 6th working that evening was extremely rude and lacking in good customer service. I hope the owner of this business pays attention to this review. Because the one under mines mentions that same young man as being rude this establishment will lose business if he continues being the face of this company.
best pretzels ever! the manager is the bomb too great customer service skills
Amazing customer service! Great pretzels too!!
they are delicious and the staff is always so nice!
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