If you want to be harassed by delivery drivers then order from this Domino’s location. we had a delivery driver sitting outside of our house, ringing our doorbell and we went to go get the pizza he harassed my fiancé about a tip amount. With the delivery charge and tax making up 50% of the bill, we didn’t really have a ton of money to throw for a tip. To second that, America is one of the only countries where tipping is pretty much expected instead of it being an optional part of service to show your appreciation to a worker. After this experience, I think I'll do one last ordered for my rewards, and then just not touch this location with a 10 foot pole. Harassing your customers over tip money is a great way to lose hundreds if not thousands of dollars in potential sales for the foreseeable future.
Atmosphere: 2
Food: 4
Service: 3
traci houser
Waited 2 hours for a $31.00 order. Contacted the Domino's support bot and was sent a case number to call the store . Moving forward, the store was contacted and we were told they would make it right. We were told to ask for a specific manager. Friday evening we called to order dinner and were told he couldn't take the order because they were too busy and to call back later. When we asked what time we were told around 8-9 PM, which is 2 to 3 hours later. Not sure why the person that answered the phone couldn't have taken the order and had management adjust the bill at pick up. I guess it's a common thing now. If you want Domino's, plan to wait three hours. We have been regulars ordering multiple times a week and the pizza has been delicious, but this just doesn't seem to be a good policy. Domino's doesn't really care because there is no real way to talk to the corporation to hold them accountable.
Atmosphere: 5
Food: 4
Service: 1
Abigail Proteau (Abby)
Their new stuffed crust pizza is awesome!
Food: 5
Service: 5
Andrew Sliz
I worked there for 4 years and was promoted to a GM position. Never properly trained and was not allowed to hire more help and was talked down apon when I tried to fire employees who didn't do their job or were massively disruptive to other employees.
This position as a whole had me working every day almost all day with no actual power to fix the issues that kept me there every single day. Demanded by my superiors to make sure that the store can receive a good score by corporate but did nothing to fix the issues that I presented to them. IE, damage, progressively louder oven (which was causing migranes with some employees), broken equipement, ect.
I made sure to tell two of my superiors that I was heavily considering quitting unless I was demoted to either an entry level pizza maker and or a driver. Both times that was put on the back burner. I walked out after my shift was over on New Years Eve even though they were expecting me to stay til near close after having opened and I never came back.
I asked my ex superiors for my job back as a driver or an insider recently as I did enjoy the job when I wasn't in control. Apologized repeatedly even though I've been told by everyone that I worked with that I did the right thing by leaving. They ignored me. And even after all of this, payroll shortened my final check to minimum wage. They don't seem to realize that in Indiana you cannot shorten pay for hours already worked. Currently waiting on my wage claim to go through.
Breaking Games With Mods
It’s like the 3rd time I tried to order the loaded tots without the garlic parm sauce and it’s the 3rd time I got the garlic sauce, how hard is it to follow the simple instruction of not adding it in the first place, it’s more effort adding it then just following my request
Food: 2
Service: 3
Kevin Ross
I am a truck driver and I was parked at the Flying J in Lake Station, IN. It was pouring rain and I was parked at least 500 ft from the store. So instead of going inside, I ordered food from this location to be delivered. I used the app and paid and even left a $10.00 tip. After 45 minutes, the Delivery driver called me and said there is a store policy that they can't deliver in the truck parking lot anymore, because it's dark. It's not that dark. There's light poles everywhere and cameras. But she refused to deliver, saying she'd meet me at the store. I called the store and after 10 minutes on hold, I was told the policy is the Flying J's that no delivery drivers can come back here. I called Flying J and they denied this to be the truth. Meanwhile, the Domino's app showed the pizza was delivered. But I don't have any pizza. The Flying J said they didn't get act pizza. I called the store back and asked for a refund. The male manager hung up in me. So I'm out $31.00 including the tip and these theiving mfs for my money, probably are my food and drinks and think they've gotten away with it.
Atmosphere: 1
Food: 1
Service: 1
Daryn Gillespie
So don't get me wrong.The food is always good for the most part. But my god i have to know if they actually even own a pizza cutter. I've never ONCE ordered from here and had my pizza cut all the way. This is just one example
Atmosphere: 4
Food: 5
Service: 3
Amy Green
Went inside ordered .went back and cashier was on phone taking order- for 20 minutes ! Then he gets off phone and goes and starts boxing up pizzas coming out of oven. Finally the cook had to tell him to wait on customers at counter first. She ended up coming to wait on 3 different customers.
Atmosphere: 2
Food: 4
Service: 2
A W
So I ordered pizza today, it took almost an hour and a half to get my order when it said it would be completed in 30 mins. I understand it is a busy Friday night with the football game going on but this is still bad.
Then we found a long ass hair in one of the pizzas . Just gross.
Not eating here again.
Food: 1
Service: 1
Dennis Waters
We ordered online and my order got cancelled three time so disappointed dominos what happened
Card machine down, rude staff accusing me of being the problem, and no solutions offered. Great job! 😂
Atmosphere: 1
Food: 1
Service: 1
Jonathan Perigo
I called a half hour before midnight and they would not take my call. No answer. Dominos pizza sucks.
Ashley Davis
The absolute worst customer service. I went in there because it had been 2 hours since I order for delivery online and there was an issue when I ordered so I called to make sure they received my order. Before I went in I tried to call back many times and was either hung up on or they picked up the phone and just placed it down. I went in and said it’s been 2 hours since I order. I was instantly met with attitude. I was told there was no manager on duty. Then a lady walks over and says she’s the manager. She has the same rude attitude as the previous 2 people I spoke to. At this point I just ask for a refund. She argues with me about refunding my money. I even told her I’d go home and bring the pizza back if that was the issue. She finally refunds my money and I ask for a receipt, she tells me she can’t give me a receipt. I once again asked to speak with someone higher up. Was told the DM was on the phone. So then another guy walks over named Andrew and tells me he is the general manager. So we went to not having any mangers there to now 3 managers being there. He was the rudest. When I asked him for the corporate number he tells me that it won’t do me any good to complain because it will come to him in an email and he will just throw it in the trash. I was finally met with another gentleman that not only apologized for the staff’s behavior but made my order and gave me color pages for my hungry children. I will still not be returning to that location after that insane encounter but he did try his best to make it right.
Atmosphere: 1
Service: 1
Darren Hehr
It took an hour and 20 minutes to be delivered. The pizza was burned and cold. And the maniac that cut the pizza needs a psych evaluation. So many tiny squares, I could play chess on the damn thing.
Atmosphere: 1
Food: 1
Service: 1
Mike
While at work during the evenings the RT6 Location has been a go to for me over the past few years. Unfortunately over the past few months this place has done nothing but go downhill. Wrong pizzas delivered, terrible customer service, and very long delivery times. Just this evening I waited 1 hour and 25 minutes for a single pizza delivery and when I called the store to inquire where my order was I was on hold for 9 minutes and 30 seconds before I even spoke to a real person who was rude. Spend your money elsewhere.
If you want to be harassed by delivery drivers then order from this Domino’s location. we had a delivery driver sitting outside of our house, ringing our doorbell and we went to go get the pizza he harassed my fiancé about a tip amount. With the delivery charge and tax making up 50% of the bill, we didn’t really have a ton of money to throw for a tip.
To second that, America is one of the only countries where tipping is pretty much expected instead of it being an optional part of service to show your appreciation to a worker. After this experience, I think I'll do one last ordered for my rewards, and then just not touch this location with a 10 foot pole. Harassing your customers over tip money is a great way to lose hundreds if not thousands of dollars in potential sales for the foreseeable future.
Atmosphere: 2
Food: 4
Service: 3
Waited 2 hours for a $31.00 order. Contacted the Domino's support bot and was sent a case number to call the store . Moving forward, the store was contacted and we were told they would make it right. We were told to ask for a specific manager. Friday evening we called to order dinner and were told he couldn't take the order because they were too busy and to call back later. When we asked what time we were told around 8-9 PM, which is 2 to 3 hours later. Not sure why the person that answered the phone couldn't have taken the order and had management adjust the bill at pick up. I guess it's a common thing now. If you want Domino's, plan to wait three hours. We have been regulars ordering multiple times a week and the pizza has been delicious, but this just doesn't seem to be a good policy. Domino's doesn't really care because there is no real way to talk to the corporation to hold them accountable.
Atmosphere: 5
Food: 4
Service: 1
Their new stuffed crust pizza is awesome!
Food: 5
Service: 5
I worked there for 4 years and was promoted to a GM position. Never properly trained and was not allowed to hire more help and was talked down apon when I tried to fire employees who didn't do their job or were massively disruptive to other employees.
This position as a whole had me working every day almost all day with no actual power to fix the issues that kept me there every single day. Demanded by my superiors to make sure that the store can receive a good score by corporate but did nothing to fix the issues that I presented to them. IE, damage, progressively louder oven (which was causing migranes with some employees), broken equipement, ect.
I made sure to tell two of my superiors that I was heavily considering quitting unless I was demoted to either an entry level pizza maker and or a driver. Both times that was put on the back burner. I walked out after my shift was over on New Years Eve even though they were expecting me to stay til near close after having opened and I never came back.
I asked my ex superiors for my job back as a driver or an insider recently as I did enjoy the job when I wasn't in control. Apologized repeatedly even though I've been told by everyone that I worked with that I did the right thing by leaving. They ignored me. And even after all of this, payroll shortened my final check to minimum wage. They don't seem to realize that in Indiana you cannot shorten pay for hours already worked. Currently waiting on my wage claim to go through.
It’s like the 3rd time I tried to order the loaded tots without the garlic parm sauce and it’s the 3rd time I got the garlic sauce, how hard is it to follow the simple instruction of not adding it in the first place, it’s more effort adding it then just following my request
Food: 2
Service: 3
I am a truck driver and I was parked at the Flying J in Lake Station, IN. It was pouring rain and I was parked at least 500 ft from the store. So instead of going inside, I ordered food from this location to be delivered. I used the app and paid and even left a $10.00 tip. After 45 minutes, the Delivery driver called me and said there is a store policy that they can't deliver in the truck parking lot anymore, because it's dark. It's not that dark. There's light poles everywhere and cameras. But she refused to deliver, saying she'd meet me at the store. I called the store and after 10 minutes on hold, I was told the policy is the Flying J's that no delivery drivers can come back here. I called Flying J and they denied this to be the truth. Meanwhile, the Domino's app showed the pizza was delivered. But I don't have any pizza. The Flying J said they didn't get act pizza. I called the store back and asked for a refund. The male manager hung up in me. So I'm out $31.00 including the tip and these theiving mfs for my money, probably are my food and drinks and think they've gotten away with it.
Atmosphere: 1
Food: 1
Service: 1
So don't get me wrong.The food is always good for the most part. But my god i have to know if they actually even own a pizza cutter. I've never ONCE ordered from here and had my pizza cut all the way. This is just one example
Atmosphere: 4
Food: 5
Service: 3
Went inside ordered .went back and cashier was on phone taking order- for 20 minutes ! Then he gets off phone and goes and starts boxing up pizzas coming out of oven. Finally the cook had to tell him to wait on customers at counter first. She ended up coming to wait on 3 different customers.
Atmosphere: 2
Food: 4
Service: 2
So I ordered pizza today, it took almost an hour and a half to get my order when it said it would be completed in 30 mins. I understand it is a busy Friday night with the football game going on but this is still bad.
Then we found a long ass hair in one of the pizzas . Just gross.
Not eating here again.
Food: 1
Service: 1
We ordered online and my order got cancelled three time so disappointed dominos what happened
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Card machine down, rude staff accusing me of being the problem, and no solutions offered. Great job! 😂
Atmosphere: 1
Food: 1
Service: 1
I called a half hour before midnight and they would not take my call. No answer. Dominos pizza sucks.
The absolute worst customer service. I went in there because it had been 2 hours since I order for delivery online and there was an issue when I ordered so I called to make sure they received my order. Before I went in I tried to call back many times and was either hung up on or they picked up the phone and just placed it down. I went in and said it’s been 2 hours since I order. I was instantly met with attitude. I was told there was no manager on duty. Then a lady walks over and says she’s the manager. She has the same rude attitude as the previous 2 people I spoke to. At this point I just ask for a refund. She argues with me about refunding my money. I even told her I’d go home and bring the pizza back if that was the issue. She finally refunds my money and I ask for a receipt, she tells me she can’t give me a receipt. I once again asked to speak with someone higher up. Was told the DM was on the phone. So then another guy walks over named Andrew and tells me he is the general manager. So we went to not having any mangers there to now 3 managers being there. He was the rudest. When I asked him for the corporate number he tells me that it won’t do me any good to complain because it will come to him in an email and he will just throw it in the trash. I was finally met with another gentleman that not only apologized for the staff’s behavior but made my order and gave me color pages for my hungry children. I will still not be returning to that location after that insane encounter but he did try his best to make it right.
Atmosphere: 1
Service: 1
It took an hour and 20 minutes to be delivered. The pizza was burned and cold. And the maniac that cut the pizza needs a psych evaluation. So many tiny squares, I could play chess on the damn thing.
Atmosphere: 1
Food: 1
Service: 1
While at work during the evenings the RT6 Location has been a go to for me over the past few years. Unfortunately over the past few months this place has done nothing but go downhill. Wrong pizzas delivered, terrible customer service, and very long delivery times. Just this evening I waited 1 hour and 25 minutes for a single pizza delivery and when I called the store to inquire where my order was I was on hold for 9 minutes and 30 seconds before I even spoke to a real person who was rude. Spend your money elsewhere.
Service: 1
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