I had a puck of coffee concentrate in my milkshake that turned my mouth black and it was unedible, my burger was coated in something and tasted sour and spoiled, I cant put the taste into words but it was very off, my bag was also completely filled to the top with fries like my whole entire bag was cajun fries and my burger was smashed in the bottom, I worked in customer service and this felt like someone was having a tantrum and couldn't handle a fairly easy job if you cant handle a three item order without throwing a fit, you should look for another job. This was disgusting and a waste of money paying over $20 for inedible food is insane thats 2 hours of work I worked 2 hours to get food and immediately throw it out. Thanks 👍
Food: 1
Service: 1
Mary Dulla
Great burgers and the fries are the best! It's always clean and tidy. Pretty quiet place. Good service!
Atmosphere: 5
Food: 5
Service: 5
David Stiles
Best run 5 guys I've been to! Employees actually multitasking, not trying to only take care of one order at a time and screwing customers over. We paid, pored our drinks, found a seat, then as we were sitting they called our number. Fast, we'll prepared, and correct!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their Cheeseburger
Amy Piers
Ordered blt. It was made with cold day old bacon. I think over$7 is too much to charge for old cold bacon sandwich. Fries were hot. Milkshake was good but no spoon to eat it!
Atmosphere: 3
Food: 1
Service: 3
Clyde Jackson
Great place clean and friendly
Darrell Bolton
We had the greatest time with our grandkids at Five Guys. We went there for a French fry date with three of our grandkids, and with an order of two large french fries, all five of us were able to make a wonderful meal and wonderful memory together. The employees were extra courteous, one even acquired some dipping sauce for us that was not otherwise available in the store! Another one was very kind and helped us take a group picture together. This is a excellent location for you to enjoy your burgers and fries. We couldn't be happier.
Atmosphere: 4
Food: 5
Service: 5
Carlos
This Five Guys location is a really good choice if you're in the area in need of a juicy burger. The only issue I came across is the customer service can be a little lacking but everybody is still friendly and provides a friendly environment!
Atmosphere: 4
Food: 5
Service: 3
Dallas Ebony
Fresh flat grill burger bun kinda sweet
Atmosphere: 3
Food: 5
Service: 4
Skip Trace
This location always going out of the way to make people feel at home. Great customer service and thank you to the young man that upgraded my wife’s cup to a large you made her day.
Atmosphere: 5
Food: 5
Service: 5
Sarah Lee
From the service to the food…excellence! Every single worker at this location goes above and beyond! They are always friendly, welcoming, and attentive! The food is always on point as well! And it is clean. They are constantly wiping down tables, chairs, and behind the counter… they don’t leave it all sit until the end of the night before closing, they clean up throughout the whole day!!
This five guys is amazing 👏🏽 Jon is amazing and has the best customer service..makes you feel welcome and we will be back because of him! Keep up the great work Jon!
Atmosphere: 5
Food: 5
Service: 5
Jesus E Martinez
We accidentally ordered from Schererville location. Manager right away told us not to worry about it. He asked to see our order confirmation and started making our order right away. Great customer service. I recommend this location
Atmosphere: 5
Food: 5
Service: 5
Deborah Johnson
Manager H. This location is outstanding. The manager took special of me. The environment was cheerful. They greeted me and the food was hot n fresh. Definitely coming back. Visiting from Schererville
I had a puck of coffee concentrate in my milkshake that turned my mouth black and it was unedible, my burger was coated in something and tasted sour and spoiled, I cant put the taste into words but it was very off, my bag was also completely filled to the top with fries like my whole entire bag was cajun fries and my burger was smashed in the bottom, I worked in customer service and this felt like someone was having a tantrum and couldn't handle a fairly easy job if you cant handle a three item order without throwing a fit, you should look for another job. This was disgusting and a waste of money paying over $20 for inedible food is insane thats 2 hours of work I worked 2 hours to get food and immediately throw it out. Thanks 👍
Food: 1
Service: 1
Great burgers and the fries are the best! It's always clean and tidy. Pretty quiet place. Good service!
Atmosphere: 5
Food: 5
Service: 5
Best run 5 guys I've been to! Employees actually multitasking, not trying to only take care of one order at a time and screwing customers over. We paid, pored our drinks, found a seat, then as we were sitting they called our number. Fast, we'll prepared, and correct!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their Cheeseburger
Ordered blt. It was made with cold day old bacon. I think over$7 is too much to charge for old cold bacon sandwich.
Fries were hot. Milkshake was good but no spoon to eat it!
Atmosphere: 3
Food: 1
Service: 3
Great place clean and friendly
We had the greatest time with our grandkids at Five Guys. We went there for a French fry date with three of our grandkids, and with an order of two large french fries, all five of us were able to make a wonderful meal and wonderful memory together. The employees were extra courteous, one even acquired some dipping sauce for us that was not otherwise available in the store! Another one was very kind and helped us take a group picture together. This is a excellent location for you to enjoy your burgers and fries. We couldn't be happier.
Atmosphere: 4
Food: 5
Service: 5
This Five Guys location is a really good choice if you're in the area in need of a juicy burger. The only issue I came across is the customer service can be a little lacking but everybody is still friendly and provides a friendly environment!
Atmosphere: 4
Food: 5
Service: 3
Fresh flat grill burger bun kinda sweet
Atmosphere: 3
Food: 5
Service: 4
This location always going out of the way to make people feel at home. Great customer service and thank you to the young man that upgraded my wife’s cup to a large you made her day.
Atmosphere: 5
Food: 5
Service: 5
From the service to the food…excellence! Every single worker at this location goes above and beyond! They are always friendly, welcoming, and attentive! The food is always on point as well! And it is clean. They are constantly wiping down tables, chairs, and behind the counter… they don’t leave it all sit until the end of the night before closing, they clean up throughout the whole day!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always great place to go
Atmosphere: 5
Food: 5
Service: 5
This five guys is amazing 👏🏽 Jon is amazing and has the best customer service..makes you feel welcome and we will be back because of him! Keep up the great work Jon!
Atmosphere: 5
Food: 5
Service: 5
We accidentally ordered from Schererville location. Manager right away told us not to worry about it. He asked to see our order confirmation and started making our order right away. Great customer service. I recommend this location
Atmosphere: 5
Food: 5
Service: 5
Manager H. This location is outstanding. The manager took special of me. The environment was cheerful. They greeted me and the food was hot n fresh. Definitely coming back. Visiting from Schererville
Atmosphere: 1
Food: 1
Service: 1
Will always be my favorite burger joint!
Atmosphere: 5
Food: 5
Service: 5
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